5/5
GoogleVery good service and value for money.
Trusted Agent profile · Surrey
Verified
The Personal Agent reviews in Epsom, Banstead, Stoneleigh and 1 more
★★★★★
2,270 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,270 reviews on two platforms, rated 4.9 out of 5 overall.
2,269
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's five offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,052 reviews · 1,051 on Google (4.9)30 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS559 reviews · 559 on Google (4.9)7 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS480 reviews · 480 on Google (4.9)9 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW160 reviews · 160 on Google (4.7)0 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service from beginning to end.
5/5
GoogleMichelle has been very helpful in completing my agreement.
5/5
GoogleThe most proffessional team of letting agents that I have ever dealt with.. I have been a landlady for 23 years.. These guys are just simply the best.. I would highly reccomend and would not use another agent again A++++ Thanks Guys ❤️
5/5
GoogleI had an excellent experience working with The Personal Agents Epsom as my renting agent. From the very beginning, they were professional, attentive, and highly responsive to all my questions and concerns. They went above and beyond to ensure I found the perfect property that met my needs and budget. I highly recommend them to anyone looking for a reliable and friendly renting agent. Thank you for making my renting experience so seamless and pleasant, All the member of The Personal Agent Epsom, specially Sameer, Miss Charlotte and Miss Michelle.
5/5
GoogleThe Personal Agent has been managing my property for several years, and I have always found them to be very professional and efficient. Most dealings have been with Michelle, and she always acts promptly and effectively with any query I may have. I would thoroughly recommend ThenPersonal Agent as a management company
5/5
GoogleI year into my first letting of my house and all has gone smoothly. Thank you
5/5
GoogleMichelle my property manager is professional and very helpful with any queries. Her responsiveness and willingness to go above and beyond is truly appreciated. Highly recommended.
1/5
GoogleI’ll save my breath and let these photos do the talking of what these people consider acceptable and habitable to live in at the beginning of a tenancy. Avoid these people like you would to avoid this mould.
5/5
GoogleExcellent Service for Over a Decade We have been tenants through Personal Agent in Epsom for the past 10 years, and …
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service again!
5/5
GoogleAs a tenant from 39 station avenue. Fantastic service. All staffs are very efficient and friendly when dealing with my tenancy. …
1/5
GoogleReally BAD Service. I do not recommend anybody to use this agency. They took my deposit and refused to send it back. The landlord decided not to proceed but they still refused to refund my deposit. AVOID AT ALL COSTS !!!
5/5
GoogleI am a landlord, and Michelle Hobbs has been very efficient at assisting me with the renewal of my property. She responds to any messages very quickly and provides an exceptional service. I also find that every time I speak to The Personal …
5/5
GoogleRating only, no written review.
5/5
GoogleGreat experience using The Personal in Stoneleigh. Friendly and professional team who have been easy to contact and fulfilled their promises. … More
5/5
GoogleMichelle is amazing! It is my second time giving the Personal Agent Epsom 5-star rating. They are not only professional in letting but also in property management. Michelle is very friendly, helpful and always patient to answer our enquires. We highly recommend the Personal Agent Epsom to all of you.
5/5
GoogleSarah Goddard was absolutely brilliant in progressing our sale. she was extremely responsive and proactive keeping me informed at every stage and replying to emails quickly. Such a great approach. Thank you!
5/5
GoogleThe staff at the Stoneleigh office were a great help with the Probate sale of my Father's house. They were always warm and friendly, took thetime to explain the process and informed my decisions. Thanks to them the sale process proceeded with little fuss or drama.
5/5
GoogleExcellent service from a very knowledgeable and experienced team 8
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
How many reviews does The Personal Agent have?
The Personal Agent has 2,270 reviews across its five offices, rated 4.9 out of 5 overall: 2,269 on Google, 1 on View Agents.
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 559.
Where are the The Personal Agent offices?
The five The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
