Trusted Agent profile · Surrey
Verified
★★★★★
2,270 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,270 reviews on two platforms, rated 4.9 out of 5 overall.
2,269
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Personal Agent's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIsabel was extremely helpful and very informative during our viewings of two properties in Banstead Walnut Grove. She took the time to answer all our questions and provided clear, honest information throughout the process. Highly recommend speaking with her if you’re looking for a property in the area!
That's great to hear, and thank you for your review
5/5
GoogleWould highly recommend!
Thank you Thomas
5/5
GoogleReally pleased with the service and results from with the Personal Agent in Stoneleigh. …
Hi Bethan, thank you so much for your review, and trusting us with the sale of your home.
5/5
GoogleOur estate agent Dan has been absolutely fantastic in what at times was a very tricky chain. Dan has been a great advocate for us as buyers and has been on hand constantly to help with all issues and queries, couldn’t recommend enough.
Thats great to hear Hatty and thank you for your review
5/5
GoogleGreat estate agent. Valued competitively and great communication
Thank you for your review Nick
5/5
GoogleLiam has been a brilliant agent for us in a difficult and stressful time. The house was shown on an open day and an offer was made and accepted within the week .Liam has kept us informed throughout the process and it has been so helpful to have personal contact throughout. We would highly recommend him.
Thank you for your review Mike, I Liam has been working hard on your sale.
5/5
GoogleWe were very happy with everyone that we dealt with at The Personal Agent during our house purchase process. …
Thanks for your review Anthony, and enjoy your new home
5/5
GoogleVery professional, defiantly the best agent I've dealt with. Thanks to Paul for helping us with our search.
Thank you for your kind words Gavin
5/5
GoogleAmazing Personal Agent ...I appreciate all your quick response and support in buying this property. Thankyou Paul you have been kind and very professional.
Thank you Quizel and enjoy your new home :-)
5/5
GoogleEveryone we met were very patient and helpful.
Thank you for your review Cindy
5/5
GoogleRating only, no written review.
Thank you for your review Claudia
5/5
GoogleRating only, no written review.
Thank you Meera
5/5
GoogleMet Sammy today for a viewing and she was lovely! Really helpful, full of useful advice, and happy to answer all our questions. Made the whole experience relaxed and enjoyable.”
We really appreciate your review Kumar
5/5
GoogleThe personal agent has been brilliant, Isabel is a lovely, friendly agent, had a lot of knowledge about the houses she showed us, even thou on one she was covering for a colleague. We have not found the one, but she has suggested other viewings that are very close to our needs. We will keep looking and hopefully we will find our dream house. especially Sammy who has gone above and beyond in helping us on our search for our dream home. She has been great at sending over houses for us to view and is very friendly and helpful. The search still continues but I believe with sammy’s help we will find a home that is for us
We are on the case Abbie, and thank you for your review
5/5
GoogleSammy is a lovely and friendly agent, who really listens to your requirements and matches what you are looking for. For this reason I couldn't recommend her more and we will be using her to continue our home search over other agents.
Thank you Jessica, and lets find that house for you
5/5
GoogleSammy Voller, at The Personal Agent Banstead, has been incredibly helpful in my search for a new home. She's been brilliant at arranging viewings for me, always making the process easy and efficient. Her communication is top-notch; she's kept me in the loop every step of the way, and I never felt like I was waiting around. I truly appreciate her proactive and supportive approach. I highly recommend Sammy and The Personal Agent, to anyone looking to buy or sell a property.
Thank you Emily, I really appreciate your kind words
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleSammy was very helpful , polite and friendly . I received all the answers to my questions and felt well informed from the information Sammy gave me .
Thank you for sharing Nicola; thats great to hear.
5/5
GoogleVery happy with the level of service and information, they kept me in the loop and I never felt that they had forgotten me.
Thats great to hear, and thank you for sharing.
5/5
GoogleDan was helpful, professional and kept in touch regularly throughout the process to ensure he could support and help it run smoothly.
5/5
GoogleRating only, no written review.
5/5
GoogleSammy Voller was great! Helping me to view this property. Very Professional, friendly and helpful! One of the best Estate Agent I have met!
Thank you for sharing Visvalingam
5/5
GoogleSarah did a brilliant job helping us sell our parents house for us, taking a lot of the strain away, thank you
Thank you for sharing Barry, and for trusting us with the property.
5/5
GoogleRating only, no written review.
Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 559.
The five The Personal Agent offices, by town:
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
