Trusted Agent profile · Surrey
Verified
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Personal Agent's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI've found both Sarah and Samantha to be highly professional and at the same time, warm and friendly. They have always been insightful and informative and can answer every question, as well as make helpful suggestions due to their experience and knowledge of the market and the area. I highly recommend anyone looking to buy or sell in the area to ask for their help.
5/5
GoogleSamantha has been very professional, efficient and is easily approachable. She is very patient and she is the best sales negotiator we have ever met. If I could I would give her more than 5 stars.
5/5
GoogleExceptional 5 star service from a professional and friendly estate agency. Samantha Voller has been fantastically proactive and supportive in helping us to both buy and sell through The Personal Agent. We have really appreciated her expertise and advice. She’s been a great listener and has put our needs and wants at the highest priority. The whole process has been seamless with quick and timely communication. We will be sharing our experiences with friends and family in Banstead, as we can’t recommend them enough! Thanks PA!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRosie was excellent, she allowed us to view the property without a rush and answered all the questions we had. Very positive experience, thank you!
5/5
GoogleWe purchased our home from the Personal Agent in Epsom and Ray and Sarah were a dream to work with. They were patient, great communicators and considerate.
5/5
GoogleWe highly recommend The Personal Agent, they are very proffesional and also friendly and efficient. We just bought our first home through them and it was all very smooth and straightforward. Special thanks to Chris who has been great with communications and a very nice person to deal with. Thank you all for your help and support, we feel very lucky!
5/5
GoogleReally impressed with The team at The Personal Agent. They listened to our needs and kept us in mind for properties in our search area. This has meant we have been able to move swiftly. Everyone is very friendly and helpful, I feel like they care about what they do and want to do a good job. I will certainly list properties with them in the future if we need to.
5/5
GoogleThe house is beautiful but we do not like the area and the price. Its not for us. Thank you.
5/5
GoogleRosie was patient with me arriving a bit late and obviously knew the property well, which was a bonus.
5/5
GoogleRosie was thorough, pleasant and helpful giving me all the information I needed and answered all my questions.
5/5
GoogleThank you to Rosie for being so very helpful and patient at our viewing of the property in Epsom on Wednesday 23 August
5/5
GoogleThe viewing was very nicely planned. Rosie had good knowledge of the property. Thankyou.
5/5
GoogleLovely house and very well presented. Rosie was very knowledgeable too. Very positive experience overall.
5/5
GoogleRosie was excellent, she allowed us to view the property without a rush and answered all the questions we had. Very positive experience, thank you!
5/5
GoogleRosie was very helpful also knowledgeable in showing me around the property and her helpful manner was a delight, she is a credit to your agency Kind regards Robert Holliman
5/5
GoogleWe purchased our home from the Personal Agent in Epsom and Ray and Sarah were a dream to work with. They were patient, great communicators and considerate.
5/5
GoogleI have been using the personal agent to sell my property, they have been very efficient and professional, especially the sales progression team that have gone the extra mile! I wouldn’t hesitate to use them again.
5/5
GoogleWe highly recommend The Personal Agent, they are very proffesional and also friendly and efficient. We just bought our first home through them and it was all very smooth and straightforward. Special thanks to Chris who has been great with communications and a very nice person to deal with. Thank you all for your help and support, we feel very lucky!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleAna was friendly, very helpful and informative to talk to. She gave us lots of information on the area. Many thanks, Ana.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
The Personal Agent's seven offices, by town:
Yes. In The Trusted Agent 2026 awards, Epsom won Platinum, Stoneleigh won Trusted Agent and Banstead won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
