5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey
Verified
The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,591 reviews · 555 on Google (4.9)101 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,104 reviews · 1,103 on Google (4.9)84 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS489 reviews · 489 on Google (4.8)13 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW164 reviews · 164 on Google (4.6)2 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service and help in seeing a number of properties
5/5
GoogleSarah West was extremely professional and knowledgeable.
5/5
GoogleSamantha was very personable and efficient. I would highly recommend using the Personal Agent
5/5
GoogleSamantha was really informative and knowledgeable about the properties she showed us and went above and beyond in helping us
5/5
GoogleAgent was on time, and property was presented in a clean timely fashion, agent had good knowledge of the building and location, would recommend.
5/5
GoogleSamantha was extremely helpful and professional and a pleasure to deal with. A received an excellent service.
5/5
GoogleSarah was very friendly, helpful and informative. I would recommend her to anyone looking to buy or sell in the area.
5/5
GoogleSamantha was extremely professional whilst showing me the property and was able to answer any of my questions or concerns I would highly recommend using personal agent
5/5
GoogleSam was really easy to talk to and answered all my questions. Good estate agent, would recommend.
5/5
GoogleCurrently in the process of buyer and selling through the Banstead office. The whole team have been amazing, in particular Samantha Voller. We would highly recommend them!
5/5
GoogleGreat viewing with Samantha V. Super helpful before viewing (providing clear instructions of where to find the property, getting in to the grounds and parking etc.). Professional during the viewing and respectful of the sellers property.
5/5
GoogleLoved dealing with Samantha Voller from the Personal Agent. Samantha offers a very friendly and approachable service and is a pleasure to speak to, five stars!
5/5
GoogleSamantha has been very professional and welcoming. She arranged the viewings for us for the same day which was beyond our expectation. Thank you!
5/5
GoogleHad a great viewing with Sarah West - she was informative, friendly and allowed us time to take in the property without rushing. Have always had a good experience at viewings with the Personal Agent, would recommend them!
5/5
GoogleFinally we have an offer on our property for sale, but this has only come about by the hard work and determination of the staff, namely Samantha Voller and Sarah West. Thank you both so much for always being in touch and keeping us updated of progress. A good company
5/5
GoogleSamantha has been very proactive and helpful in my search online. Sarah who actually helped with the physical viewing was extremely patient and knowledgeable about the properties she showed us. Thank you both.
5/5
GoogleI had a viewing with Samantha and she was very friendly, professional and informative. Unlike other agencies that send viewing assistants that only open the doors for you, the Banstead branch sends a proper experienced agent who made a very good first impression!
5/5
GoogleI've found both Sarah and Samantha to be highly professional and at the same time, warm and friendly. They have always been insightful and informative and can answer every question, as well as make helpful suggestions due to their experience and knowledge of the market and the area. I highly recommend anyone looking to buy or sell in the area to ask for their help.
5/5
GoogleSamantha has been very professional, efficient and is easily approachable. She is very patient and she is the best sales negotiator we have ever met. If I could I would give her more than 5 stars.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
Where are the The Personal Agent offices?
The seven The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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