5/5
TrustpilotHouse viewing
We had a viewing today with Samantha Voler from personal Estate Agent, she was very helpful and informative. We have put this property on our short list.
Trusted Agent profile · Surrey
Verified
The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,591 reviews · 555 on Google (4.9)104 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,104 reviews · 1,103 on Google (4.9)84 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS489 reviews · 489 on Google (4.8)13 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW164 reviews · 164 on Google (4.6)2 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleSammy was wonderful in helping me purchase my first home, she was so supportive and helpful
5/5
TrustpilotVery knowledgable Team
Rosie and also other colleagues at The Personal Agent have been very helpful when showing me round prospective homes due to their knowledge of the areas and the properties. Highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat helping and chasing where needed. Kept us up to date with the whole process
5/5
GooglePaul Davis was super friendly and helpful. He kept us informed throughout.
5/5
GoogleWas shown around a property by Anna Marchesi. Found her very punctual, approachable and professional. Look forward to meeting her again soon
5/5
GoogleReally impressed with Anna’s communication, has made the process of viewing a house and submitting an offer so easy compared to previous experiences at other estate agents.
5/5
GoogleBoth Anna and Sam have been very helpful in finding suitable properties to view and proactively contacting us. Both very friendly, and happy to work with them to hopefully find a house!
5/5
GoogleAnna and Sam are truly amazing agents and trustworthy, especially Anna who always cheerful with lots of energy! PA got the most fantastic houses in the region, despite we are unlucky new buyer in the UK. Really hope to find the dream home with PA soon!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleMet at arranged appointment time, thanks Rosie you were most helpful
5/5
GoogleWhile the property was not what we were looking for the agent was helpful and knowledgeable about the house and the area.
5/5
GoogleA very pleasant and professional viewing, Sarah West was most informative and knowledgeable, many thanks Sarah.
5/5
GoogleSarah was excellent from start to finish. Very informative with a pleasant manner.
5/5
GoogleSarah was lovely - very helpful and friendly and able to quickly respond to our questions.
5/5
GoogleA very good experience had with Simon Tongue and also in the past Sarah West, Sales Negotiators from the Banstead office. Simon really took the time to understand the type of property that I wanted and was very professional throughout the buying process. Thank you, Simon!
5/5
GoogleSarah West recently showed us a property for sale. She was extremely professional and gave us a detailed viewing, that really helped us.
5/5
GoogleWe had a lovely experience with Sarah West. She was very helpful and was able to fit us in even on a Friday evening for a viewing. We would definitely recommend.
5/5
GoogleSarah was so knowledgeable about the area, the property and was a joy to chat to during our viewing! You can see her years of experience so makes you feel you’re in good hands.
5/5
GoogleGreat viewing with Sarah from The Personal agent. She really took her time to understand what we were looking for in a property. Highly recommended.
5/5
GoogleFor me moving house was a nerve racking, prolonged and trying experience, but throughout it all my personal Personal Agent, Simon Tongue, always had time for me and was there for me every step of the way, with advice and liaising right along the line patiently and persistently. I can't recommend him too highly. I was so lucky to get him!!
5/5
GoogleHad a great experience with The Personal Agent Banstead. Sarah was so kind to show me around and talk through the potential of the property. Although this was not the right house for me, Sarah was so professional that I will definitely be using this estate agent again. Fingers crossed for next time.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
Where are the The Personal Agent offices?
The seven The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
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