5/5
GoogleSam was very helpful with my concerns during my viewing. He listened and was patient as I attempted to make my mind up on a second viewing of a particular property. Highly recommend.
Trusted Agent profile · Surrey
Verified
The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,885 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,885 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
997
Reviews on Trustpilot
All 7 offices
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,592 reviews · 555 on Google (4.9)103 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,104 reviews · 1,103 on Google (4.9)84 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS489 reviews · 489 on Google (4.8)13 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW164 reviews · 164 on Google (4.6)2 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotSameer was so helpful and informative…
Sameer was so helpful and informative in finding our house to rent. Could not recommend him more :)
5/5
GoogleExcellent Estate agents from viewing my property to completion very professional & helpfull I had used a few agents in my journey with trying to purchase previous properties & being let down with selling my house I would recommend personal agents completely @ epsom
5/5
GoogleAnna she is best And very goos at customer service 10 /10
5/5
GoogleMe and my partner have been searching for our first property and Anna at The personal Agent has been a massive help although we continue our search it shouldn’t be too long before we find our perfect home with the help of Anna
5/5
GoogleThe best around! Have used many agents in London and Surrey and the Personal agent are clear. Ask for Sam and Anna and you won’t be disappointed!
5/5
GoogleWe are in the process of selling our house via the personal agent and have been thrilled with them so far, Liam and Sam have been excellent and a pleasure to deal with.
5/5
GoogleHad a viewing with Anna today. She was extremely knowledgeable about the area. Was a great viewing and felt very happy. Would 100% trust her!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe Person Agent at Banstead, Sarah West and Samantha Voller could not have been more helpful. So professional, efficient, kept me in the loop at all times and with that all important human touch. A pleasure to deal with you ladies. Thank you.
5/5
GoogleRating only, no written review.
5/5
GoogleChris was very helpful through the process of us buying in Epsom. He was always available to answer any queries we had and would always return phone calls. He was honest and communicative. I would recommend Personal Agent to anyone wishing to buy in Epsom.
5/5
TrustpilotSammy Voller
Sammy has been excellent throughout my sale process. She is courteous, professional and was outstanding when the final exchange transaction was at its critcal stage. Well done and thank you!
5/5
TrustpilotMy Experience with Sarah West and…
My Experience with Sarah West and Samantha Voller At Personal Agent was excellent. They were professional, efficient, kept me updated at all times and very important to me with that human touch not always there in todays world, makes all the difference. It was a pleasure dealing with them both.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleChris was very helpful through the process of us buying in Epsom. He was always available to answer any queries we had and would always return phone calls. He was honest and communicative. I would recommend Personal Agent to anyone wishing to buy in Epsom.
5/5
GoogleI found the Personal Agent Epsom to be very professional and guided me through the process of my purchase, the staff were all very smart and always extremely helpful. I would have no hesitation in recommending them to friends and family, Thank you very much
5/5
GoogleFantastic service from start to finish! Thanks to all the team but particularly Ray Steward who went above and beyond! I can't speak highly enough of his professionalism, knowledge and patience!! He made, what could have been a stressful experience, very manageable and reassuring. Thank you! :)
5/5
TrustpilotGreat company!
Rating only, no written review.
5/5
GoogleI had a viewing with The Personal Agent and Anna has been extremely helpful in trying to find my first property.
5/5
GoogleI have had an amazing experience with The Personal Agent especially Anna and Sam always made time for me although I didn’t move yet I definitely will be coming back to them soon
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,592 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
Where are the The Personal Agent offices?
The seven The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
