5/5
GoogleVery professional, friendly, helpful and punctual.
Trusted Agent profile · Surrey
Verified
The Personal Agent reviews in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,823 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,823 reviews on four platforms, rated 4.9 out of 5 overall.
2,785
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on View Agents
All 7 offices
997
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,592 reviews · 555 on Google (4.9)101 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,052 reviews · 1,051 on Google (4.9)30 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS480 reviews · 480 on Google (4.9)9 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW160 reviews · 160 on Google (4.7)0 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBoth Sarah & Sammy were incredibly helpful and understanding of our needs/ what we were looking for. A great experience and a pleasure to talk to both ladies and the team at The Personal Agent (Banstead).
5/5
GoogleIt was great having viewing with Rosie today. She was so informative and answered all the questions we have. Thanks again Rosie.
4/5
GoogleI met with Shannon-Marie at the property, she was on time, greeted me warmly and was very friendly. Overall she was engaged and knowledgeable about the property.
5/5
GoogleWe had an excellent experience with The Personal Agent. Every agent we dealt with was incredibly knowledgeable and took the time to answer all our questions thoroughly. Their expertise and professionalism are unmatched, they truly know what they’re doing. Having dealt with other estate agents before, I can confidently say they are by far the best. Just take a look at their reviews, and you’ll see why they’re the obvious choice. No one else comes close to their level of service. On top of that, they offer great value for money. Highly recommended!
5/5
GoogleWe have really enjoyed working with the personal agent. Simon has been our rock through the whole process and we feel he went above and beyond. He was always really efficient, professional and thorough which helped things run as smoothly as possible and made us feel supported at all times. The experience with them has been like no other we’ve ever had with any other agent. We feel so relieved that we chose to sell through this company and particularly that we had Simon as our agent. We highly recommend them
5/5
GoogleRosie was lovely and knowledgeable. She was very kind to Waite for us as we were late and lost. Thank you Rosie!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery nice experience working with The Personal Agent. Would love to work with them again in the future.
5/5
GoogleRosie was lovely and knowledgeable. She was very kind to Waite for us as we were late and lost. Thank you Rosie!
5/5
GoogleThanks for the viewing, Rosie was very professional and helpful, and answered all of my questions.
5/5
GoogleRating only, no written review.
5/5
GoogleSuch a great viewing and given us lots of information
5/5
GoogleRay was very professional, personable and able to answer the zillions of questions I fired at him!
5/5
GoogleWas shown a house by Rosie today. She made the viewing nice and easy, answered all our questions with ease and was very patient with us. Thanks Rosie!
5/5
GoogleThank you so much to Chris Shaw and the whole team at The Personal Agent. They are honest, hardworking, always available, brilliant! If you want to sell your house you have to use them! The BEST SERVICE ever! Chris is amazing
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRosie was very professional. She knew a lot about the house and answered all my questions.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,592 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,052.
Where are the The Personal Agent offices?
The seven The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
