5/5
GoogleThe Personal Agents were responsive and accommodating ensuring a quick, smooth purchase. Thanks Sam.
Trusted Agent profile · Surrey
Verified
The Personal Agent reviews in Epsom, Banstead, Stoneleigh and 1 more
★★★★★
2,270 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,270 reviews on two platforms, rated 4.9 out of 5 overall.
2,269
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's five offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,052 reviews · 1,051 on Google (4.9)30 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS559 reviews · 559 on Google (4.9)7 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS480 reviews · 480 on Google (4.9)9 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW160 reviews · 160 on Google (4.7)0 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat customer service prompt response & honest feedback thank you
5/5
GoogleRosie was great showing us around. Very informative and gave us the time and space to view the property thoroughly, which was greatly appreciated.
5/5
GoogleA lovely viewing with Rosie, a warm and friendly welcome and she provided me all the information I required. Rosie enabled me to take my time and gave me space to view without any pressure which was appreciated.
5/5
GoogleThanks to Rosie for facilitating our viewing of a property in Epsom. She made it a great experience with her knowledge of the property whilst also giving us plenty of time to take in the surroundings.
5/5
GoogleSammy was very professional, friendly and approachable. It was a pleasure to have her conduct the viewing.
5/5
GoogleThank you to Sarah West for showing me around the property. She was very knowledgable about both the house and the area and allowed me time to look around to get a feel for place. Thank you.
5/5
GoogleI had a great experience viewing a property I was interested in. Anna Marchesi was very friendly and professional throughout the process.
5/5
GoogleMy girlfriend and I had a viewing with Anna this weekend and we are still continuing our search but her service was excellent , very professional and knowledgeable.
5/5
GoogleAnna was very professional and polite. She answered all our questions and she was very friendly with us. Thanks for showing us the property today. Best wishes, Barbara.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleUsed this agency before to sell property. The recent sale was arranged easily and very impressed with the service provided. Will use again and happy to recommend the team.
5/5
GoogleA big thank you to Rosie, she was incredibly kind and professional in showing me a property that’s come on to the market. She was also able to assist me with all my queries, and points for next steps. Thanks again!
5/5
GoogleRay & Rosie were outstanding with their warm guidance, patience and reassurance through the buying/viewing process. Ray & Rosie thank you both so much for all your hard work, we appreciated you both.
5/5
GoogleRosie and Ray were a great help with the process. Rosie always had a smile on her face and didn't mind how many times we needed to go to the house! Ray gave some sound advice through out the buying process.
5/5
GoogleVery professional, friendly, helpful and punctual.
5/5
GoogleBoth Sarah & Sammy were incredibly helpful and understanding of our needs/ what we were looking for. A great experience and a pleasure to talk to both ladies and the team at The Personal Agent (Banstead).
5/5
GoogleIt was great having viewing with Rosie today. She was so informative and answered all the questions we have. Thanks again Rosie.
4/5
GoogleI met with Shannon-Marie at the property, she was on time, greeted me warmly and was very friendly. Overall she was engaged and knowledgeable about the property.
5/5
GoogleWe had an excellent experience with The Personal Agent. Every agent we dealt with was incredibly knowledgeable and took the time to answer all our questions thoroughly. Their expertise and professionalism are unmatched, they truly know what they’re doing. Having dealt with other estate agents before, I can confidently say they are by far the best. Just take a look at their reviews, and you’ll see why they’re the obvious choice. No one else comes close to their level of service. On top of that, they offer great value for money. Highly recommended!
5/5
GoogleWe have really enjoyed working with the personal agent. Simon has been our rock through the whole process and we feel he went above and beyond. He was always really efficient, professional and thorough which helped things run as smoothly as possible and made us feel supported at all times. The experience with them has been like no other we’ve ever had with any other agent. We feel so relieved that we chose to sell through this company and particularly that we had Simon as our agent. We highly recommend them
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
How many reviews does The Personal Agent have?
The Personal Agent has 2,270 reviews across its five offices, rated 4.9 out of 5 overall: 2,269 on Google, 1 on View Agents.
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 559.
Where are the The Personal Agent offices?
The five The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
