5/5
GoogleWe loved the property! Rosie was great, she was very informative and wasn't pushy, great sales pitch!
Trusted Agent profile Β· Surrey
Verified
The Personal Agent reviews in Epsom, Banstead, Stoneleigh and 1 more
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2,270 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,270 reviews on two platforms, rated 4.9 out of 5 overall.
2,269
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's five offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,052 reviews Β· 1,051 on Google (4.9)30 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS559 reviews Β· 559 on Google (4.9)7 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS480 reviews Β· 480 on Google (4.9)9 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW160 reviews Β· 160 on Google (4.7)0 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews Β· 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleA really nice estate agent. Have been in contact with Personal Agent for a while during our house hunt and they really understand our needs, only sending us properties in the style that we like. They're never pushy which is just a breath of fresh air and do always seem to just work with the best houses. I'm confident we'll find our first home through these guys but even if we don't I wanted to give them a shout out.
5/5
GoogleI had a fantastic experience with Epsom Personal Agent during my flat viewing. I interacted with Shannon, Sam and Rosie for the different viewings I had and they were professional, friendly, and very knowledgeable about the property. They answered all my questions thoroughly and made the entire process smooth and stress-free. I felt well-informed and supported throughout, and I would highly recommend their services to anyone looking for a new home!π
5/5
GoogleRating only, no written review.
5/5
GoogleA really informative and friendly viewing with samantha.
5/5
GoogleRating only, no written review.
5/5
GoogleI happy with you showing me the property Thanks. Put that not iam looking Please let know if other properties comes Up .
5/5
GoogleWe have bought and sold with Personal Agent. Ray has been a pleasure to deal with having great knowledge on the area and properties together with making the process straight forward, highly recommended.
5/5
GoogleCouldnβt Thank the team enough, they went above and beyond to get us through our sale!
5/5
GoogleEveryone we spoke to at Personal Agent was incredibly helpful, would highly recommend. Anna M was very friendly at our viewing, as well as Sam who helped us in the first stages of our house purchase. And a big thanks to Frank who was constantly in touch to eventually get us over the finishing line!
5/5
GoogleI don't usually leave a review bit today changed my mind!! I met Sally who was very professional and welcoming. She made me feel relaxed and showed me around the property answering all my questions and I left with the feeling I was valued and that my questions and concerns were taken and answered with genuine thought not just an answer to make me happy even if the question may of had a negative answer. She allowed me plenty of time even said I could if needed walk around on my own . Thank you so much I will definitely deal with you Sally if I want another viewing on this or another property.
5/5
GoogleThank you for your support to view this property
5/5
GoogleSamantha was very helpful in answering my questions
5/5
GoogleSammy was very informative and lovely lady who gave us all the relevant details and showed us around the property. Very helpful lovely to communicate.
5/5
GoogleRosie was a fantastic estate agent, showing me around the flat with great knowledge and professionalism. She was friendly, attentive, and made the whole viewing process smooth and enjoyable!
5/5
GoogleThe flat that we saw with the agent Rosie from β The Personal Agentβ company was amazing. She was very kind and helpful. Respond to all my questions. I will definitely recommend their services and will be happy to work with them.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFriendly, punctual and full of great advice!
5/5
GoogleRosie was very friendly and professional. Answered any questions I had. Went above and beyond. Highly recommend.
5/5
GoogleWe are happy with the viewing at the Downs Court Lodge. Rosie is professional. Thank you for the arrangement, the viewing is very smooth.
5/5
GoogleHad a few viewings with Sam and Rosie for flats in central Epsom. They were both very open and clear with us, exactly what you want from an estate agent. Let us get on with the viewing and was really relaxed.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 559.
Where are the The Personal Agent offices?
The five The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
