5/5
GoogleRosie was lovely and knowledgeable. She was very kind to Waite for us as we were late and lost. Thank you Rosie!
Trusted Agent profile · Surrey
Verified
The Personal Agent reviews in Epsom, Banstead, Stoneleigh and 1 more
★★★★★
2,270 reviews across 5 offices and 2 platforms
The Personal Agent has five offices, in Epsom (two offices), Banstead, Stoneleigh and West Ewell (Surrey). Together they have 2,270 reviews on two platforms, rated 4.9 out of 5 overall.
2,269
Reviews on Google
All 5 offices
1
Reviews on View Agents
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's five offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,052 reviews · 1,051 on Google (4.9)30 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS559 reviews · 559 on Google (4.9)7 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS480 reviews · 480 on Google (4.9)9 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW160 reviews · 160 on Google (4.7)0 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every The Personal Agent office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery nice experience working with The Personal Agent. Would love to work with them again in the future.
5/5
GoogleThanks for the viewing, Rosie was very professional and helpful, and answered all of my questions.
5/5
GoogleRating only, no written review.
5/5
GoogleSuch a great viewing and given us lots of information
5/5
GoogleRay was very professional, personable and able to answer the zillions of questions I fired at him!
5/5
GoogleWas shown a house by Rosie today. She made the viewing nice and easy, answered all our questions with ease and was very patient with us. Thanks Rosie!
5/5
GoogleThank you so much to Chris Shaw and the whole team at The Personal Agent. They are honest, hardworking, always available, brilliant! If you want to sell your house you have to use them! The BEST SERVICE ever! Chris is amazing
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat agent, very friendly and professional
5/5
GoogleRosie was very professional. She knew a lot about the house and answered all my questions.
5/5
GoogleRosie was prompt and friendly - we were very pleased with the lovely properties she showed us, and she had all information that we needed at hand! ☺️
5/5
GoogleYesterday afternoon your agent Shannon-Marie showed me around the house at 67 Horton Hill, Epsom. I commend her punctuality, ability to answer all my questions about the property, and her courteous and friendly manner.
5/5
GoogleI can honestly say The Personal Agent were fabulous from start to finish and all of the in between on the sale of our home. From meeting Richard and Ray when we first enquired, to having Chris Shaw as the person dealing with the sale. They all made it special, but I would like to give extra thanks to Chris, I definitely found him to be so personable, helpful, unbiased and just all round a man who certainly knows his stuff. Nothing was ever too difficult and he kept us in the loop for the whole journey. The Personal Agent are the go to Estate Agent for our local area for a reason. I highly recommend them. Thank you all so much.
5/5
GoogleComing towards the end of our experience with the personal agent, can give nothing but 5 stars towards them and especially Sammy who has dealt with us. She's been extremely professional and understanding of our situation, whilst managing to find us a buyer within 2 weeks! Cannot praise Sammy enough throughout this whole time. Polite, courteous and pleasure of doing business with her, would highly recommend.
5/5
GoogleHad a great experience with Sam he was very thorough
5/5
GoogleAlways a delight to be shown property by Rosie, has all the information and answers to questions.
5/5
GoogleRosie from the personal agent was amazing! Very professional and was a great advocate for both seller and buyer!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which The Personal Agent office has the most reviews?
Epsom (2 West Street) has the most, with 1,052 reviews rated 4.9 out of 5, followed by Banstead with 559.
Where are the The Personal Agent offices?
The five The Personal Agent offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
