The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more

★★★★★ 5/5

Google

We have now moved into our home in which we purchased through the personal agent. And sold our property through too! From the start the personal agent we’re always very good, fair and efficient. The photos and videos of our house we sold with them were very good standard and made our house look great! We also had a log in so we could see the different stages of our sale and purchase. When a stage was completely it would be ticked off. The sale of our property happened within 1 day of viewings! Which for us was ideal with having 3 young children! And for the purchase of our new home only took 2 months from putting the bid in, to completing ! Thank you so much, especially to Adam Latter, who helped us with everything along the way! Always very friendly and helpful

Lisa · 1 November 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

We are very happy with the excellent service the Personal Agent provided to help us sell our house. Richard, the Director, knows the local property market very well. We took confidence from his market expertise and also importantly from his honest, transparent approach. The marketing material, including the photographs and the video (which featured RIchard) was done impeccably, exceeding our (already high) expectations. Adam from the sales team organized the open day, ran the viewings and the subsequent bidding process very efficiently, and provided good advice for us regarding the bids and the buyers, which we took on board when deciding which offer to accept. Adam then followed up during the conveyancing process until exchange/completion. We were very happy with the price we achieved, with the buyer the Personal Agent found for us to take over our former home, and with our choice to go for the Personal Agent. Well done guys!

Jessie · 1 November 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

We got the keys today to our new home and we can't recommend the Personal Agent highly enough. We felt we got to know staff really well throughout our buying journey - Morgan and Adam were super helpful finding properties that 'ticked the boxes' for our criteria, always knowledgeable with our questions, and really supportive through the ups and downs of finding a place to buy. Really felt that it was a team effort in helping us find a home! Sarah was a superstar when it came to sales progression, preserving my sanity on many an occasion! Communication with the entire team was always clear, prompt and attentive. We wouldn't hesitate to use the Personal Agent in the future in either buying or selling our home. Thank you to everyone in the team - you all do an amazing job!

Julie · 1 November 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

Great estate agent, wouldn't have moved successfully had we have not had their input! Thank you

Claire · 1 November 2022 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

Great service from Daniel in the Stoneleigh office, thank you for making such a stressful transaction as smooth as possible. Ria & Dave

Ria · 1 November 2022 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

We had a great experience of buying a property with Paul at The Personal Agent. Very professional, great communication and made the whole process as pain free as possible. Recommended!

Ross · 1 November 2022 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

I highly recommend The Personal Agent, our experience with them has been faultless from start to finish. So helpful are the staff and honest. This is the second time we have sold through them first time ewell office, second time Stoneleigh branch and we were not disappointed (had fantastic service 8 years ago). So professional. We've also had some amazing advice from them with purchasing our new build house. Anyone would be foolish not to use this agency as they truly are the best in the area.

Clare · 1 November 2022 · The Personal Agent Stoneleigh

★★★★★ 5/5

Google

We spoke to a number of larger brand name agents first when deciding which firm to put our property on the market with but, on meeting with the Personal Agent team, they were the most honest, genuine and, more importantly, the most well prepared. We knew immediately that they would provide a unique experience for potential buyers and received multiple offers quickly at the price we wanted which we were able to view and track easily on a web portal. Despite a long and challening sales process as a result of delays with the sales downchain, our negotiator, Paul, and the Personal Agent team were extremely responsive and continued to chase all avenues to help drive the process forward. We would thoroughly recommend the Personal Agent, who were able to provide great progression support which is critical, particularly in the current market environment, where the sales process is taking more time due to high demand for solicitors time.

Lewis · 1 November 2022 · The Personal Agent Stoneleigh

★★★★★ 5/5

Trustpilot

My experience with the Personal agent…

My experience with the Personal agent was excellent. Chris Sweby what is extremely helpful and prompt in his revert always.I would definitely recommend the estate agents to my friends.It was a smooth and easy transition.Thank you

Zahan · 31 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

House sale

As we are just about to complete on Bracken Path I would just like to say how well your team dealt with it. Of particular note is Ray, who’s input was intrinsic to dragging it over the line during these currently tumultuous times! He never once failed to call me back when he promised to (I have literally never experienced this in any service industry let alone Estate Agency) , he utilised his contacts to gee-along other parties in the chain when frankly he could have just shrugged his shoulders and said “not really for me to get involved with” and I know he has supported my buyer, who is very inexperienced with property transactions, to move things along. Anyway, this is not my first rodeo when it comes to buying and selling property (the first BTL I ever got was via the Personal Agent about 12 or 13 years ago!) and Rays work is the best I have experience, top marks…. In fact, he was so good at insuring he ensured the personal/human touch through calling rather than just firing-off emails that I don’t have his direct email address!

John · 31 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Professional agents with guiding info…

Professional agents with guiding info as & when

Customer · 31 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

We have now moved into our home in which we purchased through the personal agent. And sold our property through too! From the start the personal agent we’re always very good, fair and efficient. The photos and videos of our house we sold with them were very good standard and made our house look great! We also had a log in so we could see the different stages of our sale and purchase. When a stage was completely it would be ticked off. The sale of our property happened within 1 day of viewings! Which for us was ideal with having 3 young children! And for the purchase of our new home only took 2 months from putting the bid in, to completing ! Thank you so much, especially to Adam Latter, who helped us with everything along the way! Always very friendly and helpful

Lisa · 28 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 4/5

Trustpilot

Professional and Prompt

Our experience with Personal Agent was great. Our home buy was looked after by Adam Latter from Epsom branch of the personal agent. He kept us informed about progress of the sale and in some instances even chased the solicitors on our behalf. Overall the experience from the agency was pretty good.

Raj · 27 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Professional from the outset

We were impressed from the start by the professional manner of George, manager at the Banstead branch, and our decision to go with The Personal Agent over and above other agencies, was an easy one.We were given very good advice surrounding the marketing of our property which sold extremely quickly. George and the rest of the staff then regularly kept us up to date on progression right up to the point of completion.We have been extremely satisfied with the service we have received and would definitely recommend The Personal Agent if you are looking for a reliable and professional estate agency.

ANDREA · 27 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

Estate agents quite often get a bad reputation for being untrustworthy and unreliable - just telling potential buyers or sellers what they want to hear, rather than the truth. But we found The Personal Agent to be the complete opposite. We had a couple of situations where our offers sadly fell through due to issues further up the chain and Chris and Joe really took us under their wing and we are so grateful to them for doing so. In the end, they were able to find and secure a property for us which was so much better than what we originally thought we were going to purchase and were fab throughout the whole process. Genuine, honest, knowledgeable, hard working and kind people, who really go out of their way to help you. We are hopefully staying put for a while now, but when the time comes to sell, we would wouldn’t think twice about using The Personal Agent again. Thanks again Chris and Joe - you’re superstars!

Fi · 25 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Google

Highly recommend The personal agent, and in particular Joe. We bought our house from them 5 years ago and they were a pleasure to deal with then , when it came to selling the property we were only ever going to sell with them. They have exceeded our expectations and not only sold our property after less than a week on the market but also secured us our next home in that time. Great communication throughout and prompt responses, all the team have been great.

Kate · 25 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Professional and responsive service.

Both Chris and Ronnie are very responsive and clear in their communications. Everything we have done with the team at Personal Agent has been professional and smooth. So far, the tenants they have helped secure have been happy with the service they received from PA and they have proved to be good tenants for us.

HKC · 24 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Highly recommend

Chris, in the Lettings department, was most helpful with my tenancy application. From start to finish, he is quick to answer queries, explained the process clearly and kept me informed throughout, from making my offer all the way to key collection.

Kathy · 23 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Thank you for helping with our house moving journey!

We have now moved into our home in which we purchased through the personal agent. And sold our property through too!From the start the personal agent we’re always very good, fair and efficient. The photos and videos of our house we sold with them were very good standard and made our house look great!We also had a log in so we could see the different stages of our sale and purchase. When a stage was completely it would be ticked off.The sale of our property happened within 1 day of viewings! Which for us was ideal with having 3 young children! And for the purchase of our new home only took 2 months from putting the bid in, to completing ! Thank you so much, especially to Adam Latter, who helped us with everything along the way! Always very friendly and helpful

Lisa · 18 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Excellent service.

Excellent service.. very professional and efficient Key for me was the great communication essential when selling a property

Wendy · 15 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Just a little thank you to Chris for…

Just a little thank you to Chris for all of his help throughout our moving process. Very supportive, professional and very quick with responding. Highly recommend The Personal Agent!! Well done Chris!

Lucy · 12 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

We Chose the Best Estate Agent

We are very happy with the excellent service the Personal Agent provided to help us sell our house. Richard, the Director, knows the local property market very well. We took confidence from his market expertise and also importantly from his honest, transparent approach. The marketing material, including the photographs and the video (which featured RIchard) was done impeccably, exceeding our (already high) expectations. Adam from the sales team organized the open day, ran the viewings and the subsequent bidding process very efficiently, and provided good advice for us regarding the bids and the buyers, which we took on board when deciding which offer to accept. Adam then followed up during the conveyancing process until exchange/completion. We were very happy with the price we achieved, with the buyer the Personal Agent found for us to take over our former home, and with our choice to go for the Personal Agent. Well done guys!

Xeno · 11 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

The Personal Agent assisted in finding…

The Personal Agent assisted in finding my current dwelling 🏠. They're really professional, responsive and above all friendly. They addressed my queries throughout the whole process and until I moved into the property, and even thereafter.I would hugely recommend them to anyone looking for a property in the market and I would like to thank Chris for his support. It has been a great experience working with The Personal Agent.Regards, Aurelien

Herve · 9 October 2022 · The Personal Agent Epsom (2 West Street)

★★★★★ 5/5

Trustpilot

Chris was Very helpful :)

Rating only, no written review.

Liam · 8 October 2022 · The Personal Agent Epsom (2 West Street)