Trusted Agent profile
★★★★★
1,005 reviews across 11 offices and 3 platforms
Sheldon Bosley Knight has 11 offices, in Evesham, Solihull, Leamington Spa, Leicester, Coventry, Stratford-Upon-Avon, Pershore, Bedworth, Kineton, Shipston-On-Stour and Market Bosworth. Together they have 1,005 reviews on three platforms, rated 4.5 out of 5 overall.
968
Reviews on Google
All 11 offices
11
Reviews on Yell
All 11 offices
26
Reviews on Trustpilot
Business-wide
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Sheldon Bosley Knight's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sheldon Bosley Knight, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have been very impressed with the friendly blend of help an professionalism provided by Josh and his team, who went the extra mile to secure suitable tenants to fit in with their neighbours at Crown Court. As one who over many years operated family owned service companies, I can thoroughly recommend the service that they provide.
Hi Mike, we're delighted to hear this and thank you very much for recommending us.
5/5
GoogleSheldon Bosley Knight lettings team, as ever, have done a fabulous job in finding a new tenant for my property. Emma, Natasha, Isobel and Josh were all very efficient, professional and helpful all the way through the process.
Hi Andrew, that's wonderful to hear. Thank you very much.
5/5
GoogleI’m very happy with the service we received. The staff were helpful, professional, and always quick to respond. Everything was clearly explained and handled efficiently, which made the whole letting process straightforward and hassle-free. A special mention to Isobel and Katie great service from start to finish , many thanks . I highly recommended.👏👏
Hi Aisher, that's wonderful to hear. Thanks so much for your kind words and recommending us.
1/5
Google‘Really really bad property management’ Thank you for your reply. I’m surprised you are unable to locate any record connected to my review, particularly as I was contacted directly by phone (twice) after it was posted. My phone number is not displayed on Google reviews, and I had not provided it in relation to this feedback. I would have preferred any response to remain on this platform for transparency. For clarity, this review relates to my experience with your property management services, including a meeting held at your office where members of our apartment building were present. During that meeting, one attendee was told to “shut up” while attempting to ask what I felt was a reasonable and responsible question. I believe it’s important for reviews to remain an open and transparent space for genuine customer feedback.
Dear Aran, Thank you for your reply. As you are not on our system and we therefore cannot assume anything, we are simply trying to establish who you are and understand the issue you have and what it relates to so that we can investigate it further. If you would kindly provide details of the property you’re linked to and in what way, ie tenant, leaseholder, contractor and date of the meeting you attended and with which member of Loveitts Longlease staff, we would be happy to look into this further. We look forward to hearing from you.
5/5
GoogleI would highly recommend Sheldon Bosley Knight (SBK) for all areas of property. I have used (SBK) in the last 2-3 years to fully management a property on the rental market to then sell that property and then purchased through them also. From start to finish I have received nothing but a high quality service. I used the Nuneaton and Evesham branches. As we all know house moves are a very stressful time but one thing SBK never failed me on was communication which is key.
Hi Kate, wow - thank you. Reviews like this really do make all the hard work worthwhile. Thank you so much!
5/5
GoogleI had a great experience with Sheldon Bosley Knight and satisfied the service I received. James was professional, responsive, and very helpful from the beginning to the end. Communication was clear and timely, and he took the time to explain each step, which made the whole process smooth and stress-free.
Hi Hazel Ann, thank you very much for your kind words. We're delighted you feel this way about the service you received.
5/5
TrustpilotJo Egan's response to a previous tenant…
Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers
Hi Mr Doughty, we take real pride in the service we provide so this is wonderful to hear, thank you.
5/5
GoogleWe inherited SBK as our managing agent when our old agent was sold to them approximately 3 years ago. It has taken a while for them to grips with all the new properties they acquired and during that time I've seen many staff come and go which can be frustrating as a landlord to not have the continuity of dealing with the same people. Recently, Niraj in the Oadby office has been looking after our concerns and I have to say that he is brilliant in dealing with any issues and I really feel like he looks after the finer details to ensure that Landlords are protected and the property is looked after. Thank you Niraj I really appreciate how hard you work for your customers.
Hi Laura, that's great to hear. Thank you very much.
5/5
GoogleRecently, we had an issue with the cooker unit, and unfortunately it happened over the weekend. Neeraj was extremely helpful and got it sorted very quickly with a timely response and excellent coordination. His communication and professionalism were outstanding. Really appreciate the support.
Dear Alphy, thank you so much for your review. We are pleased the issue got resolved so quickly for you.
5/5
GoogleThe team at SBK are consistently professional and reliable. They respond quickly and provide excellent support with all my tenancy needs. I have worked with Louisa for several years, and she is outstanding.
Hi Katherine, that's wonderful to hear. Thank you so much.
1/5
GoogleA terrible company to manage your property. I live abroad and since May 2024, Loveitts (as they were then known) now Sheldon Bosley Knight have since managed the property. SBK are supposed to visit and assess the property every six months - never happened. I have had to remind them to do this. Their third party contractors have no warranty on works, when there is a 2nd and 3rd recall on defective work. SBK do not internally document work orders - as they are contracted to do so. This makes guaranteeing work impossible and filing for UK taxes difficult. Monthly rental is never the same each and every month, due to SBK taking some funds for God knows what. My monthly rent is never the same amount from month to month. The invoices SBK provide do not details outgoing transactions. I have tenants that are destroying my property. SBK do nothing about this. They never follow-up with communications. Emails to SBK are not properly read. Makes overseas communication far harder than it should. In the 18 months I have been using SBK, my property has decreased in value (due to bad tenants), 80% of the accumulated rent goes back into fixing and repairs of the property; and I have ZERO idea what the state of my property looks like, as SBK do not visit the property to be my 'eyes and ears' let alone 'manage' the property.
We are sorry you felt the need to post this review. We have been trying to contact you directly to try to resolve the issues you have raised. Inspections at the property were carried out in 2024 and 2025. Any maintenance issues and work needed to the property have been discussed, documented and agreed with you at the time of the inspections or the tenants making us aware. The rental income has generally been stable each month aside from the months where approved maintenance work has taken place. We pride ourselves on the level of service we give to our landlords and tenants and would be grateful if you could get in touch with us at your convenience so we can rectify this situation.
5/5
GoogleI worked with Meredith Redman on a recent housing project. She is a wonderful person who put in a superb effort against a tight deadline.
Dear Philip, Thank you very much for your kind words. We're delighted to hear that you feel this way about the service you received.
5/5
GoogleI just want to say a big thank you to Will Glendenning, Jessica Lewis, Patrick Wison,Amy Nicholson, and the whole teams in Stratford upon and Shipston on Stour. You were all amazing. Selling my mothers home was a very stressful time for the family, you were all professional, supportive you kept me up dated with everything, and the client portal was great and always updated. I would reccommed you to everyone and use you again in the future. Thank you All. Jacqui Duggan
Hi Jacqui, thank you very much for taking the time to leave us a review. Comments like this really do mean so much to us. We're delighted we could help.
5/5
GoogleFirst class experience from start to finish! These guys made the entire process as smooth as possible. Would have no problem recommending to anybody reading this post! Thanks again guys! ⭐️⭐️⭐️⭐️⭐️
Hi Nathon, we're delighted to hear this and thank you very much for recommending us.
5/5
Googlei had amazing service from james. he went above and beyond to make sure my move went nice and smoothly
Hi Liv, that's wonderful to hear. Thank you very much for your review.
5/5
GoogleCommunication is excellent and they are quick to answer your questions. It is the first time I had an agency be very efficient towards sorting out all the rental documentation, be honest about house queries, and be very considerate towards things you may be uncertain about. Shout-out to Heidi and Mary for being very helpful.
Hi Thom, thank you very much for taking the time to leave this review. We are very grateful for your kind words and happy we could help.
5/5
GoogleAmazing service with Sheldon Bosley Knight, James made the whole process from the viewing to moving in to our new property very smooth and stress free. Communication is excellent and the management of the property is at a very high standard. Very please and would highly recommend :)
Dear Nicola, thank you so much for your wonderful review. We are delighted the team was so supportive.
1/5
TrustpilotA terrible company to manage your property
A terrible company to manage your property. I live abroad and since May 2024, Loveitts (as they were then known) and Sheldon Bosley Knight have since managed the property. SBK are supposed to visit and assess the property every six months - never happened. I have had to remind them to do this. In the 18x months SBK have managed my property, there has been ONE site visit (when it should be three)! Their third party contractors have no warranty on works, when there is a 2nd and 3rd recall on defective work. SBK do not internally document work orders - as they are contracted to do so. This makes guaranteeing work impossible and filing for UK taxes difficult. I have tenants that are destroying my property. SBK do nothing about this. They never follow-up with communications. Emails to SBK are not properly read. Makes overseas communication far harder than it should. In the 18 months I have been using SBK, my property has decreased in value (due to bad tenants), 80% of the accumulated rent goes back into fixing and repairs of the property; and I have ZERO idea what the state of my property looks like, as SBK do not visit the property to be my 'eyes and ears' let alone 'manage' the property.
We are sorry you felt the need to post this review. We have been trying to contact you directly to try to resolve the issues you have raised. Inspections at the property were carried out in 2024 and 2025. Any maintenance issues and work needed to the property have been discussed, documented and agreed with you at the time of the inspections or the tenants making us aware. The rental income has generally been stable each month aside from the months where approved maintenance work has taken place. We pride ourselves on the level of service we give to our landlords and tenants and would be grateful if you could get in touch with us at your convenience so we can rectify this situation.
5/5
GoogleFantastic people would highly recommend
Dear Mark, thank you so much for your five star review. We really appreciate you taking time to give our teams feedback.
5/5
GoogleI have been letting my property through Sheldon Bosley Knight for 3 years, and I couldn't be happier with their service. In particular, the professional approach and client care provided by the letting team have been superb. They managed everything expertly and hassle-free, giving me peace of mind that my investment is well looked after and my tenants are happy.
Dear Charlie, thank you so much for your wonderful review. We are delighted to hear you've been so pleased with the service received.
5/5
GoogleJo Egan and James Taylor Solihull Branch have been my go too Letting Agents for a number of years…I followed Jo from another Estate Agents. Nothing is too much trouble. Professional polite helpful. Experienced in getting the right tenants for the property. The journey from initial engagement to tenant moving in is smooth and timely. They take personal responsibility to ensure both tenant and Landlords needs are met. Friendly team with an awful lot of knowledge. I would recommend them to anyone. I have limited available time, both Jo and James are aware and offer solutions quickly to any questions arising.
Hi Joanne, thank you very much for your kind words. We're delighted you're so happy with the service you receive.
5/5
GoogleIts always a pleasure working with Kelly and the team. She is always friendly and very efficient and always on hand with any questions.
Dear Wayne, thank you so much for your lovely review. It's great to hear!
5/5
GoogleSheldon Bosley Knight acquired the agency I was using in 2023, I was very apprehensive, their office is not local to my property, and really who doesn’t use a local agent! However I gave tbem a chance, and I’m so pleased that I did. I have benefitted from a service that is much better than I had before and better than any local agent has given me previously! Property Reports are up to date, certificates are reminded and organised quickly; rent reviews are done annually for me, and everything runs smoothly. You’d never know that their office wasn’t in the same area as the property! Big thank to you all of the team. Keep up the good work
Hi, thank you so much for taking the time to leave a review. We are delighted to hear that you feel this way about the service you receive.
5/5
GoogleI’ve had a really great experience renting through Sheldon Bosley Knight, and I especially want to give a big thanks to James. As a first-time renter I was quite nervous, but James was understanding throughout the whole process. He was clear, and always happy to help or explain things or answer questions , which made everything feel much less stressful. Communication was excellent and the move-in process was smooth from start to finish. I couldn’t have asked for a better experience and would definitely recommend.
Dear Jamal, thank you for your great review - we are delighted you had such a great experience with our team. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Evesham has the most, with 261 reviews rated 4.1 out of 5, followed by Solihull with 227.
The 11 Sheldon Bosley Knight offices, by town:
Yes. In The Trusted Agent 2026 awards, Solihull won Trusted Agent.
