Every review we hold for the Evesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNiraj Shah's help
I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!
Prof · 31 July 2026
Agent replied · 25 September 2026
Hi, thank you very much for taking the time to leave a review. We're very grateful for your kind words and glad we were able to help you with the outcome you needed.
★★★★★ 5/5
TrustpilotI'm a long term renter with this…
I'm a long term renter with this company and i have never had any problems, Ethan is always extremely quick to help, he is very respectful and always goes above and beyond. Any issues are quickly resolved. Individual needs are always prioritised and worked around. Ethan from Coventry is only a message away to assist and help
LAURA · 18 September 2026
Agent replied · 25 September 2026
Hi Laura, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 1/5
GoogleWe had an extremely poor experience with this estate agent over the course of our sale.
Communication was consistently slow, unclear, and at times completely absent. We often found ourselves having to chase for updates, with little sense of ownership or urgency from the team. On several occasions, poor communication and a lack of coordination appeared to contribute directly to delays in the process.
At no point did we feel that our interests were being actively represented or managed. The process often felt reactive rather than proactive, which added unnecessary stress and uncertainty at key stages of the sale.
Professionalism was also lacking. Interactions could feel dismissive, and there was little evidence of structured or effective oversight of the transaction from start to finish.
Overall, the service fell well below expectations. We would not recommend. Unfortunately, the experience did not reflect the level of service we would expect from a professional estate agent.
Mark · 8 April 2026
Agent replied · 15 April 2026
Dear Mark,
We take pride in the level of service we provide and are therefore shocked and disappointed to have received your review. Our sales progression team endeavour to provide weekly updates and on this occasion, there were unfortunate delays in the process due to the solicitors and the property sales information pack, which were outside of our control.
★★★★★ 5/5
TrustpilotJo Egan's response to a previous tenant…
Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers
Mr · 16 January 2026
Agent replied · 25 September 2026
Hi Mr Doughty, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 5/5
TrustpilotI’d like to extend my thanks to Niraj…
I’d like to extend my thanks to Niraj at SBK’s Leicester branch for his support during a challenging tenancy checkout. The tenant was reluctant to acknowledge the poor condition in which the property was left, but Niraj handled the situation with professionalism and care. His calm approach and clear communication helped guide the process to a fair resolution regarding the deposit. I appreciated his expertise and would confidently recommend his services to anyone seeking reliable property management assistance
Riaz · 31 October 2025
Agent replied · 26 December 2025
Hi Riaz, thank you for taking the time to leave this review. We're delighted to hear you were very happy with the service you received.
★★★★★ 5/5
GoogleI have been very impressed with the friendly blend of help an professionalism provided by Josh and his team, who went the extra mile to secure suitable tenants to fit in with their neighbours at Crown Court. As one who over many years operated family owned service companies, I can thoroughly recommend the service that they provide.
Mike · 15 February 2026
Agent replied · 15 April 2026
Hi Mike, we're delighted to hear this and thank you very much for recommending us.
★★★★★ 5/5
TrustpilotJust the job
Just the job! Kate, Hannah and Lisa were really good during our purchase of a flat in Stratford upon Avon. They all were reliable, cheerful and effective, so thank you to all three. Based on our experience, this seems a good estate agents with a good friendly and professional ethos. Thank you.
Stevie · 10 March 2026
Agent replied · 8 June 2026
Hi Stevie, that's wonderful to hear. Thank you very much. We hope you're very happy in your new home.
★★★★★ 5/5
GoogleI’m very happy with the service we received. The staff were helpful, professional, and always quick to respond. Everything was clearly explained and handled efficiently, which made the whole letting process straightforward and hassle-free.
A special mention to Isobel and Katie great service from start to finish , many thanks . I highly recommended.👏👏
Aisher · 15 February 2026
Agent replied · 15 April 2026
Hi Aisher, that's wonderful to hear. Thanks so much for your kind words and recommending us.
★★★★★ 5/5
TrustpilotWe just visited the house and Jasmine…
We just visited the house and Jasmine was very helpful through the viewing. She answered all of our questions and was very friendly.
Калоян · 21 September 2026
Agent replied · 25 September 2026
Hi, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 1/5
TrustpilotNothing personal, but be cautious with Sheldon.
I hope that those who read my review about Sheldon can actually see how manipulative they are. How can you lead someone on for 2months, and turn around and say the landlord chose another application that was introduced. In your email, you said the landlord went with another estate agency, not yourselves and that before you could even do anything, he had moved with them. We all know that’s a lie, and that NEVER happens. There can’t be another estate agency in the picture.
Jesse · 9 July 2026
Agent replied · 25 September 2026
Dear Jesse, further to our communication with you today, we look forward to speaking to you on Monday.
★★★★★ 5/5
GoogleJosh and his team at SBK Lettings have been nothing short of amazing with the letting of our family home. Josh went into each and every detail and was always friendly and super efficient. Having never let a property before myself I felt completely at ease with the process, thank you to the team for this!
Amelia · 15 November 2025
Agent replied · 15 April 2026
Dear Amelia, thank you so much for your wonderful review. We are delighted to hear you had such a positive experience.
★★★★★ 5/5
GoogleWe wouldn't recommend any other local Estate Agents! Chloe and team went over and above from day 1 to ensure we received the very best service and care from every member of the SBK team. I could name names of 3 other local EA who let us …
Rita · 15 December 2025
Agent replied · 15 April 2026
Hi Rita, it's comments like this that make all the hard work worthwhile. Thank you very much. We're very grateful and delighted we could help.
★★★★★ 5/5
GoogleSheldon Bosley Knight lettings team, as ever, have done a fabulous job in finding a new tenant for my property. Emma, Natasha, Isobel and Josh were all very efficient, professional and helpful all the way through the process.
Andrew · 15 February 2026
Agent replied · 15 April 2026
Hi Andrew, that's wonderful to hear. Thank you very much.
★★★★★ 5/5
GoogleHad a great viewing on a property this morning which resulted in having an offer accepted, great thanks to Sam Wright for showing us the property, had the answers to all our questions, really helpful and a great bloke, didn’t rush us, felt at ease, would highly recommend
Kevin · 15 November 2025
Agent replied · 15 April 2026
Dear Kevin, thank you so much for your wonderful review. We are delighted our team was able to give such great service
★★★★★ 5/5
TrustpilotWhen James showed us around this…
When James showed us around this property me and my partner fell it in love with it! After viewing it the landlord accepted us and said we could move it on the 14th November! Never been happier, hoping it’s our forever home! Thank you James 😃
Terry · 1 December 2025
Agent replied · 26 December 2025
Hi Terry, this is wonderful to hear. Thank you very much for your review and we hope you're very happy in your new home.
★★★★★ 5/5
GoogleWent in after being served a section 21 for help. A week later they called us up to tell us there was a property matching our request up for letting . Less than 2 weeks later we have moved into our new home. They have been so lovely, helpful and understanding. I have told everyone to come to Sheldon Bosley Knight if they ever need help with letting. Commination has been perfect and when sick with worry not knowing if you were going to get a house or not it's been comforting to know they have been there every step. Thank you! Big shout out to Josh, Katie and Isobel!
Gabrielle-Rose · 23 October 2024
Agent replied · 22 November 2024
Hello Gabrielle,
Thank you for leaving a five-star review.
I am so pleased to hear you had a good experience with our Evesham office. Thank you for recommending us, we appreciate it. I will ensure to pass your praise to Josh,Katie and Isobel.
If there is anything you ever need from us in the future, do not hesitate to get in touch.
Kind regards
Ana Lemos
Director's Office
★★★★★ 5/5
GoogleSam was very helpful and he knew a lot about the property we were viewing. He left us alone to view and discuss things privately and did not put any pressure on us at all. So far a very helpful and professional experience.
Corinna · 15 December 2025
Agent replied · 15 April 2026
Dear Corinna, thank you so much for your review. It is good to hear you had such a positive experience with our team.
★★★★★ 1/5
Google‘Really really bad property management’
Thank you for your reply.
I’m surprised you are unable to locate any record connected to my review, particularly as I was contacted directly by phone (twice) after it was posted.
My phone number is not displayed on Google reviews, and I had not provided it in relation to this feedback. I would have preferred any response to remain on this platform for transparency.
For clarity, this review relates to my experience with your property management services, including a meeting held at your office where members of our apartment building were present. During that meeting, one attendee was told to “shut up” while attempting to ask what I felt was a reasonable and responsible question.
I believe it’s important for reviews to remain an open and transparent space for genuine customer feedback.
Aran · 15 February 2026
Agent replied · 15 April 2026
Dear Aran,
Thank you for your reply. As you are not on our system and we therefore cannot assume anything, we are simply trying to establish who you are and understand the issue you have and what it relates to so that we can investigate it further. If you would kindly provide details of the property you’re linked to and in what way, ie tenant, leaseholder, contractor and date of the meeting you attended and with which member of Loveitts Longlease staff, we would be happy to look into this further. We look forward to hearing from you.
★★★★★ 5/5
GoogleI would highly recommend Sheldon Bosley Knight (SBK) for all areas of property. I have used (SBK) in the last 2-3 years to fully management a property on the rental market to then sell that property and then purchased through them also.
From start to finish I have received nothing but a high quality service. I used the Nuneaton and Evesham branches.
As we all know house moves are a very stressful time but one thing SBK never failed me on was communication which is key.
Kate · 15 February 2026
Agent replied · 15 April 2026
Hi Kate, wow - thank you. Reviews like this really do make all the hard work worthwhile. Thank you so much!
★★★★★ 5/5
GoogleWe honestly couldn’t have asked for a better experience with Sheldon Bosley Knight Letting Agents. From day one, the team went above and beyond to help myself and my partner, Lewis, find our perfect home, and they did it with so much care, patience, and genuine kindness.
House hunting can be stressful (and emotional!), but they somehow made it exciting, reassuring, and even enjoyable. No question was ever too small, nothing felt rushed, and we always felt listened to and supported. It never felt like “just another tenancy”, it felt personal, and that means everything.
Thanks to them, we’ve found a place that truly feels like home, and we’ll always be grateful for that. Massive thank you to the whole team, you’re absolute stars ⭐️ Highly, highly recommend!
Sparks · 15 February 2026
Agent replied · 15 April 2026
Hi, thank you so much for taking the time to leave this review. We're delighted to hear how you feel about the service you received and thank you very much for recommending us.
★★★★★ 5/5
GoogleOur move to our rental was made a very pleasant and smooth one due to the professionalism of the company and especially Josh. He was always quick to respond to any queries or small issues that popped up and always with a smile. He was extremely patient and always friendly no matter how many times I phone or e mailed him, in what can sometimes can be a very stressful time. Thank you Josh and the team .
We only migrated here in November so that alone was a huge move and having our first rental procedure go so well meant alot to us.
CAROLINE · 25 July 2024
Agent replied · 24 August 2024
Hello Caroline
Thank you so much for your five star review. We're thrilled to hear that your move went smoothly and that Josh made the process easier for you. He's a star, and we'll definitely pass on your appreciation to him.
Moving to a new country is a big deal, and we're glad we could help make it less stressful for you. If you need anything in the future, we're here to help.
Thanks again, and welcome to your new home!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI am currently going through the sale of my property. My estate agent at Sheldon Bosley, Sam Wright, has been a real star in every aspect of his role there. I would recommend Sam to anyone using this Estate Agent.
Karl · 15 November 2025
Agent replied · 15 April 2026
Dear Karl, that's great to hear. Thank you.
★★★★★ 5/5
GoogleGreat service and prompt response from start to finish.
Josh was great and kept us informed every step of the way.
Smooth fast service.
I would definitely recommend and use SBK again in the future.
Tina · 25 December 2025
Agent replied · 15 January 2026
Hi Tina, thank you very much for your kind words and for recommending us. We're very grateful.
★★★★★ 5/5
TrustpilotGreat service from Niraj
Niraj was absolutely amazing in helping with the tenant check-out of my rental property and sorting out some outstanding issues. He was pro-active, responsive, efficient and professional in every way. He kept me informed with the process, undertook the urgent tasks and resolved all the issues on time. Would definitely recommend dealing with Niraj.
Johanna · 28 May 2025
Agent replied · 8 June 2026
Hi Johanna, we're delighted to hear that. Thank you very much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.