Sheldon Bosley Knight Coventry reviews

★★★★★ 5/5

Trustpilot

Niraj Shah's help

I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!

Prof · 31 July 2026

★★★★★ 5/5

Trustpilot

I'm a long term renter with this…

I'm a long term renter with this company and i have never had any problems, Ethan is always extremely quick to help, he is very respectful and always goes above and beyond. Any issues are quickly resolved. Individual needs are always prioritised and worked around. Ethan from Coventry is only a message away to assist and help

LAURA · 18 September 2026

★★★★★ 5/5

Trustpilot

Jo Egan's response to a previous tenant…

Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers

Mr · 16 January 2026

★★★★★ 1/5

Google

An open letter to the Coventry branch and Meredith I don't understand if you adressing me as "dear" is just another mockery by you? Who is responsible for the situation and the state we found our belongings in? Our belongings, as well as personal and confidential documents were put in trash bags and thrown on top of eachother in two of the rooms. We had an arrangement, according to which we could take our belongings out of the house! Insted someone else decided what should and what shouldn't be thrown! Why ,according to the landlord, we had all the time in the world to take our belongings after we were evicted and the lock was changed? You said that we did't have access to the property except the three hours you have set. Who is talking about respect when the landlord decided to put, together in the same trash bag, our clothes and the trash bin from the toilet with all of it's contents. Who thinks they are so much more than the others that they have the audacity to touch some else's personal documents, some of which very important. And even further, to put those documents in the same pile of personal belongings, where we had to serch for them and could have been lost, all while we had a few hours to collect our things. Who thinks they are in their full right to use a good desk with santimental value as a workbench to put construction gear and paint? Who thinks and has the audacity to disassemble furniture in a way they see fit without thinking that this furniture migh not be usable after anymore? What of all this you call dear or respectful to the person? My paintings have served to the culture of the same society you are a part of. And you treated them like trash! These are paintings with awards and my name is not connected with crimes but success in the art sphere! You treated us like criminals your actions towards us were on the basis of humiliation and prejudice! Why do you need my signature? You do whatever you want without people's consent anyway. Clearly we are nothing to you and your company! The pointles staying in this house, which we wanted to leave an ear ago, is not our fault. If you have ever been is similar situation you will know that the council doesn't allow you to leave unless they find you an accomodation. We follwed the rules and laws in this country where I lead my children to study and work! Your company does not have respect to the person and has no values and principles!

Vesela · 24 November 2025

★★★★★ 5/5

Trustpilot

I’d like to extend my thanks to Niraj…

I’d like to extend my thanks to Niraj at SBK’s Leicester branch for his support during a challenging tenancy checkout. The tenant was reluctant to acknowledge the poor condition in which the property was left, but Niraj handled the situation with professionalism and care. His calm approach and clear communication helped guide the process to a fair resolution regarding the deposit. I appreciated his expertise and would confidently recommend his services to anyone seeking reliable property management assistance

Riaz · 31 October 2025

★★★★★ 5/5

Google

Excellent service from start to finish. What stood out most was how approachable and responsive the team was, they were always reachable and took the time to think things through with me during the entire buying process. A special thank you to Lisa Carvell, Wayne Blackett, and Matthew Hyde for their professionalism, guidance, and support throughout.

A · 2 April 2026

★★★★★ 1/5

Google

Have rented over 10 years and this is the worst place in Coventry. 0 stars if I could. This estate agent made me homeless due to complaining about the lack of basic necessities within the property. No sympathy, communication and lacked anything to do with their job. Meredith Redman specifically might be the worst person I have ever dealt with - makes false promises to never deliver and refused to apologise for wrongdoings as ‘you wouldn't have accept my apology anyway’. ??? I could write a whole book on this disastrous company and how they impacted my life KNOWING I was very unwell (life threatening medical issues) Took them to the Ombudsman and won a payout - Ombudsman was disgusted with how they handle business. Do not trust them with any type of property whether landlord or tenant.

Ell · 11 July 2025

★★★★★ 5/5

Trustpilot

Just the job

Just the job! Kate, Hannah and Lisa were really good during our purchase of a flat in Stratford upon Avon. They all were reliable, cheerful and effective, so thank you to all three. Based on our experience, this seems a good estate agents with a good friendly and professional ethos. Thank you.

Stevie · 10 March 2026

★★★★★ 5/5

Trustpilot

We just visited the house and Jasmine…

We just visited the house and Jasmine was very helpful through the viewing. She answered all of our questions and was very friendly.

Калоян · 21 September 2026

★★★★★ 1/5

Trustpilot

Nothing personal, but be cautious with Sheldon.

I hope that those who read my review about Sheldon can actually see how manipulative they are. How can you lead someone on for 2months, and turn around and say the landlord chose another application that was introduced. In your email, you said the landlord went with another estate agency, not yourselves and that before you could even do anything, he had moved with them. We all know that’s a lie, and that NEVER happens. There can’t be another estate agency in the picture.

Jesse · 9 July 2026

★★★★★ 5/5

Google

As first-time buyers, we had a fantastic experience with the Sheldon Bosley team. They are all incredibly knowledgeable and supportive. It was a great pleasure to deal with Wayne Blackett and his team. From the very first day, they were amazing. Throughout the chain, they were always available and responsive to our requests for updates or for any further viewings. They kept us informed at every stage which was really reassuring. They are highly recommended by us!

Darshangs · 16 April 2025

★★★★★ 5/5

Trustpilot

When James showed us around this…

When James showed us around this property me and my partner fell it in love with it! After viewing it the landlord accepted us and said we could move it on the 14th November! Never been happier, hoping it’s our forever home! Thank you James 😃

Terry · 1 December 2025

★★★★★ 5/5

Trustpilot

Great service from Niraj

Niraj was absolutely amazing in helping with the tenant check-out of my rental property and sorting out some outstanding issues. He was pro-active, responsive, efficient and professional in every way. He kept me informed with the process, undertook the urgent tasks and resolved all the issues on time. Would definitely recommend dealing with Niraj.

Johanna · 28 May 2025

★★★★★ 1/5

Trustpilot

Don't use them

7Lee, the valuer, was very good and professional but, once we were signed up and passed on to their sales team and then their progressions team, they were more than useless. We have now exchanged contracts and completion is this week but had very little communication from them since selling.

Colin · 23 July 2026

★★★★★ 5/5

Google

I worked with Meredith Redman on a recent housing project. She is a wonderful person who put in a superb effort against a tight deadline.

Philip · 16 January 2026

★★★★★ 5/5

Trustpilot

Rental Property

When I initially contacted them about the rental they had available, they were extremely professional and answered all my questions and queries. They went through the whole process with me (as I had not rented before) and were extremely patient when I asked a lot of questions either over the phone or by email.

Mrs · 17 April 2026

★★★★★ 1/5

Trustpilot

Slooooow, problematic

Slooooow. Took nearly three weeks from agreeing to list to first advert. Sold in four days. Very poor communication with buyer meant an easy exchange took 3 months and only last minute. Avoid avoid avoid.

JJ · 27 July 2026

★★★★★ 1/5

Trustpilot

This company (Coventry)manipulates the…

This company (Coventry branch) manipulates chronology, and facts. They lie whenever it suits them! They are not human beings, but ruthless psychopaths lying so brazenly and unscrupulously! I hope one day you feel the full, fitting weight of the humiliation on your own shoulders and back! I can't believe God could create such beings! I pray that I will be protected from such people in the future!

Vesela · 28 October 2025

★★★★★ 1/5

Google

Awful company got money out of me for a deposit and kept it As a mum with 3 children they gave me false information Then gavin called when I said in email I had the recordings of it and seemed smug when I expressed he will get in trouble for what he’s doing to people and said “ I won’t” SCAM company will be posting videos

Sammie · 11 July 2025

★★★★★ 2/5

Google

Rented this property for 7 years now. ROBIN JONES was absolutely brilliant to rent with, and sue was the best person ever to work with. If anything needed to be done, it was done. Now Sheldon bosely have taken over, you can write an email and expect no reply. You can expect rent to go up once a year. You can expect absolutely nothing to be fixed in the house - apparently the owner needs to sign off on repairs, crazy he can sign off on rent going up but not sign off on repairs!! And certainly don't expect anyone to answer the phone!

Tanis · 24 December 2024

★★★★★ 5/5

Google

From start to finish I experienced such a great service. They kept me informed the whole way through via email and calls. The team were always there to answer and questions and queries. I would and have recommended them to friends and family.

Ben · 26 October 2025

★★★★★ 2/5

Google

Went for a viewing for a property , was told I would get a answer back when they had a response off the landlord after waiting a few days. Been waiting around for some sort of response and nothing, now I've just found out the property is let agreed. I don't think communication is something this estate agents is good at.

Amy · 13 December 2024

★★★★★ 1/5

Google

Suspected unethical behaviour. In my opinion this estate agent either unintentionally bends the truth as a result of unconscious incompetence or if the former is not the case then may even tell alternatives to what they know to be the truth in order to influence buyer/seller behavior. Knowing what I know now if I ever sell a property again, I personally would stay clear of this estate agent.

Grant · 12 April 2024

★★★★★ 5/5

Google

As a private landlord, I got bitten by a rogue tenant. Since leaving my house in Robin Jones's hands, there have still been problem tenants but I can honestly say Sue at Robin Jones has been superb. She has gone above and beyond every time an issue has been raised, dealing with histrionics in a calm and professional manner. She has sourced new tenants in an amazingly short period of time, sorted the usual maintenance disasters and planned maintenance which crop up in a timely manner and whilst I hold my breath sometimes when I see the number flash on my phone just in case its going to cost me, I never fail to finish the call happier than when I start it. Thoroughly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Nicole · 20 June 2021