Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely horrendous company to deal with in every respect.
Myself and my partner are both first time buyers, to which we placed an offer on …
Ryan · 16 April 2023
Agent replied · 19 June 2024
Dear Ryan,
I am sorry that you felt it appropriate to post a review before contacting us to … More
★★★★★ 4/5
GoogleRented under the agency for 10 months.
Communication was high quality, with responses to emails being very swift.
When commencing the tenancy the total of all the initial fees were quite high (as often the case with agencies), but processing of money was secure and well organised, which was reassuring.
Whilst the administrative team efficiently use emails, key processes/events regarding the property were commanicated professionally in paper form.
All in all, I found the staff friendly on my first and last face-to-face encounter at the office and always willing to help.
Kieran · 21 June 2017
★★★★★ 5/5
GoogleVery friendly, helpful and understanding staff.
My experience with Robin Jones has been fantastic and I would highly recommend this estate agents.
Team · 20 June 2021
★★★★★ 1/5
TrustpilotConsistently selling customers short
I am somewhat disappointed with this business.
Mr · 20 July 2025
★★★★★ 5/5
GoogleConsistently excellent service from the Robin Jones lettings team. Promptly found us a great new tenant, carried out all the checks, handled the deposit, sorted paperwork, inventory and legals and arranged repairs. Good communications throughout. Honest, fair, no fuss service. Highly recommended.
T · 13 April 2023
★★★★★ 5/5
GoogleOur family have just sold my late uncles property and can't stress enough how super efficient this company are. They kept us updated throughout the whole process. All the staff were sympathetic and courtious. Would highly recommend this company to anyone selling a property. A big thank you to all the staff for all your help and support
Lynn · 21 June 2017
★★★★★ 5/5
GoogleHad a valuation recently and met with Chris Gale. The valuation was as expected but the service following on from this first meeting exceeded all expectations. He helped to solve a problem …
SURINDER · 16 April 2023
★★★★★ 5/5
GoogleFrom the valuation to the moving out date they were faultless.Dale Povey looked after our sale to the very end with unquestionable support she was a star working always on our behalf.
Collette · 16 April 2023
★★★★★ 5/5
GoogleThe staff were friendly & kept me informed at all times, especially with the covid 19 restrictions. We were very happy with the service we recieved & would recommend them to anyone.PositiveProfessionalism
Rob · 20 June 2022
★★★★★ 1/5
GoogleThey made a mistake in booking me for a viewing and somehow made it MY fault. No apologies from their, not even a word. Beyond unprofessional.NegativeQuality, Professionalism, Value
Joow · 28 August 2022
★★★★★ 5/5
GoogleIt was a pleasure to meet at work with Ms. Sue Williams from Robin Jones's team! I've rented a beautiful house in Coventry with their help and support and so far I'm enjoying the life to the fullest... here! :)
Radoslav · 21 June 2019
★★★★★ 5/5
GoogleFor students they offering 20% and very friendly staff
ABDUL · 16 April 2023
★★★★★ 5/5
GoogleRobin Jones are one of the longest standing agents in Coventry. The team is professional and helpful, making sure everything goes smoothly.
Winsto · 20 June 2021
★★★★★ 5/5
GoogleAbsolute pleasure to deal with. Nothing was too much trouble and at all times made sure we knew exactly what was happening. I would definitely use Robin Jones again!!
Pat · 21 June 2018
★★★★★ 4/5
GoogleGreat views over the harbour and the food was good.
J · 20 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Jess · 16 February 2026
Agent replied · 16 April 2026
Hi Jess, thank you very much for giving us a 5-star rating.
★★★★★ 1/5
GoogleDisappointed with Robin Jones. Poor communication when looking for a property to buy. Better look elsewhere if you don't want to waste your time.
Precious · 21 June 2017
★★★★★ 5/5
GoogleAs a tenant, I found Robin Jones to be extremely friendly and helpful. They very personal approach, which I think counts for a lot.
Tariq · 21 June 2016
★★★★★ 5/5
GooglePleasure doing business with Robin Jones. Staff always on hand and very helpful. No messing around. Job done. Happy customer
Lyn · 21 June 2018
★★★★★ 5/5
GoogleHad some great help and assistance, thank you. Lovely to deal with and would fully recommend.
Lorraine · 21 June 2019
★★★★★ 5/5
GoogleBrilliant service helping us in the process of moving into our new home
Russell · 20 June 2020
★★★★★ 1/5
GoogleOverchanged on tenant fees and didn't display them clearly, which is breaking the law. Avoid.
Ashley · 21 June 2018
★★★★★ 1/5
GoogleOverchanged on tenant fees and didn't display them clearly, which is breaking the law. Avoid.
AJ · 29 August 2017
★★★★★ 5/5
GoogleGreat contact, kept up to date and made the purchase very easy
Sophie · 21 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.