Sheldon Bosley Knight Stratford-Upon-Avon reviews

★★★★★ 5/5

Trustpilot

Niraj Shah's help

I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!

Prof · 31 July 2026

★★★★★ 5/5

Google

Hetal Patel has been absolutely fantastic in helping me buy the auction property. Communications have been clear and efficient at all times, giving regular updates and promptly responding to queries. I am very pleased with Hetal and would definitely use their services again and recommend them to anyone looking for a hassle-free process. Buying this property from auction was such a big moment for us, and we’re so grateful to Hetal from Sheldon Bosley Knight for making it such a positive experience. From the very beginning, Hetal was friendly, supportive and incredibly patient. He always kept us updated, explained everything clearly and made us feel completely at ease throughout the process. Nothing was ever too much trouble, and his genuine care and professionalism really stood out. Thank’s to Hetal's help, what could’ve been a stressful auction property, turned into something exciting and an enjoyable experience. We’re absolutely thrilled with our new property and can’t thank Hetal enough for being such a big part of making it happen. We’d wholeheartedly recommend Hetal and his team to anyone buying or selling properties. You’ll be in safe hands!

Ranmal · 12 June 2026

★★★★★ 5/5

Google

Having tried all other avenues of selling this property which all failed at some point , we were advised to try Sheldon Bosley Knight Auctions , what a breath of fresh air having no knowledge of how to approach this kind of sale , we were guided all the way through with updates continuously with what viewing and feedback were happening , wish I had found these months ago , VERY friendly staff and nothing was to much trouble and Will Glendenning was my go to with our seemingly trivial question so so pleased would absolutely recommend.

Rae · 12 May 2026

★★★★★ 1/5

Trustpilot

5 Leys Field Oxhill

Extremely disappointing service for a property valued at around £1 million. I emailed to arrange a viewing and waited five days for a response. In the meantime, I had emailed two other agents on the same day and had already viewed both properties before receiving a reply. I responded within 20 minutes with a suitable viewing time, only to receive a reply four days later, after the proposed date had passed. After providing alternative dates, I was told they couldn't accommodate me until Monday, despite being asked for my availability that week. I ended up driving to the property myself just to view it from the outside. I'm not angry, just disappointed, and I feel sorry for the seller. Here was a genuine buyer with the funds available, yet the opportunity has been lost before I even got through the front door. When selling a property of this value, surely prompt communication and basic customer service are the bare minimum. The seller deserves better.

Sean · 13 October 2026

★★★★★ 5/5

Trustpilot

Jo Egan's response to a previous tenant…

Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers

Mr · 16 January 2026

★★★★★ 5/5

Google

Will and the team were exceptional to work with. The level of support, patience and simple explanation when required was second to none. I was made to feel at ease throughout what (for me) was a very stressful purchase and cannot recommend them highly enough. Would absolutely work with again.

Danny · 12 May 2026

★★★★★ 5/5

Google

Having not previously gone through the Auction of a property. Will and Jessica made the whole process so much easier. Great listening and communication was key and they nailed it. Thank you both.

Michael · 12 August 2026

★★★★★ 5/5

Trustpilot

Just the job

Just the job! Kate, Hannah and Lisa were really good during our purchase of a flat in Stratford upon Avon. They all were reliable, cheerful and effective, so thank you to all three. Based on our experience, this seems a good estate agents with a good friendly and professional ethos. Thank you.

Stevie · 10 March 2026

★★★★★ 5/5

Google

The auction process went very smoothly. The team at Sheldon Bosley Knight were helpful, professional and friendly throughout. Special thanks to Dan, Will and Jess for their care and attention.

Helen · 12 August 2026

★★★★★ 5/5

Trustpilot

We just visited the house and Jasmine…

We just visited the house and Jasmine was very helpful through the viewing. She answered all of our questions and was very friendly.

Калоян · 21 September 2026

★★★★★ 5/5

Google

We have just sold our property through Sheldon Bosley Auctions and they have been a pleasure to deal with.Will especially has been so helpful through the whole process ,he is so friendly,knowledgable and has kept me updated from the day we instructed them.Weekly progress updates from him were invaluable and we were really pleased with the price achieved at the auction.Everything was plain sailing, all left in their capable hands and they got the job done.What a top guy Will is,a credit to the company, many thanks Sheldon Bosley.

Maxine · 14 May 2025

★★★★★ 1/5

Google

I had a very disappointing experience with this auction company. The service was poorly managed, and there was a clear lack of attention to detail throughout the process. The company failed to obtain and verify the correct documentation before the auction. In addition, documents were uploaded to the buyer's legal pack without being properly checked, which raised serious concerns about the accuracy of the information being provided. As a prospective bidder, this caused significant frustration and undermined my confidence in the process. Due to the unresolved documentation issues and the uncertainty they created, I ultimately decided not to participate in the auction. I expected a much higher level of professionalism and diligence from a company handling property transactions. Unfortunately, my experience fell well below that standard, and I would not recommend their services based on my experience.

Imtiyaz · 12 July 2026

★★★★★ 1/5

Trustpilot

Nothing personal, but be cautious with Sheldon.

I hope that those who read my review about Sheldon can actually see how manipulative they are. How can you lead someone on for 2months, and turn around and say the landlord chose another application that was introduced. In your email, you said the landlord went with another estate agency, not yourselves and that before you could even do anything, he had moved with them. We all know that’s a lie, and that NEVER happens. There can’t be another estate agency in the picture. Another offer cannot be introduced to a landlord when a client has been given the go ahead to apply for planning permission. We were already in the process when you did a turn around asking for 9grand- something that wasn’t agreed upon in the beginning. You want to save your company’s reputation and claim my review is not fair, but my review was even much reserved to not damage the little reputation you have left. Should I talk about what happened when we had a booking to visit the property to get a closer look at dimensions for the planning and no one turned up? Should I talk about the fake apology on the phone and a subsequent rebooking and this time the person (Declan) who was sorry he didn’t turn up the first time, didn’t turn up again to the other rebooked meeting and another lady we’d never met was there showing another client the venue at the same time of our booking? If your estate agency is transparent and fair, why are you doing viewings on a property you have agreed with another party to do planning permission. The thing about a company with rotten values is, it’s just a matter of time. We hardly give bad reviews, but I hope people can be advised when dealing with you. Absolutely shocking company. Nothing personal, just looking out for genuine people out there who may come across you.

Jesse · 9 July 2026

★★★★★ 5/5

Google

Thanks to these guys especially Samantha, Will and Matt my house sold as quickly as I had hoped and when it did boy it was a fast process, 2pm accepted the offer sold by 4.50pm.if your struggling with a property get in a auction with these guys.

Glyn · 16 March 2026

★★★★★ 1/5

Trustpilot

Don't use them

7Lee, the valuer, was very good and professional but, once we were signed up and passed on to their sales team and then their progressions team, they were more than useless. We have now exchanged contracts and completion is this week but had very little communication from them since selling. Bet they soon come running to collect their undeserved commission though 😤 Update 23/07/26 - Following the reply from Gary Simpson requesting more details - I wrote to him inviting him to call me and I would gladly go through the details with him. 2 weeks later and no response or a call - why am I not surprised! 🤔

Colin · 4 July 2026

★★★★★ 5/5

Google

From the outset, the team at SBK were wonderful. a truly personal service but always being professional, honest and realistic in order to manage our expectations. We had a really difficult sale due to issues outside of our control and Samantha and Matt were exceptional in listening and advising us on our options and possible outcomes. In particular I have to give a mention to Samantha who was our go to person and never failed us. They got our sale over the line against the odds and we are so thankful. If we could give them 6 stars we would.

Lydia · 13 March 2025

★★★★★ 5/5

Google

I have recently purchased a property through Sheldon Bosley Knight and have to say it was dealt with brilliantly. All the staff are very knowledgeable and friendly on the phone. Will Glendenning dealt with my purchase from start to finish and he definitely went the extra mile to achieve exchange on the property, he also kept in touch with me as often as he was able to. Special mention to Matt who got exchange completed at speed which was greatly appreciated. I would highly recommend anyone to use SBK to buy or sell, they are extremely professional.

Sue · 23 February 2025

★★★★★ 1/5

Trustpilot

Landlords beware

We asked Gavin Stokes from the Nuneaton branch to let our flat. We wanted the full management package. He arranged to value the property with tenant. Tenant has been in touch to say he never showed up. No email to us explaining why. This is after us waiting for him to come back after annual leave. So much time wasted. We're pretty shocked.

Matthew · 30 July 2025

★★★★★ 5/5

Trustpilot

Rental Property

When I initially contacted them about the rental they had available, they were extremely professional and answered all my questions and queries. They went through the whole process with me (as I had not rented before) and were extremely patient when I asked a lot of questions either over the phone or by email. When the initial rental process was completed, there was a further delay in moving in as asbestos was found in the property so I had to wait another couple of months before this was removed from the property and also for it to 'made good'. Throughout this, the team at the Oadby office were amazing and kept me up to date with everything that was going on, despite my constant 'badgering', but they took it in their stride and did a lot of chasing on my behalf with the insurance company and contractors to get me into the property. I cannot fault the Oadby team at all! They were courteous and professional and I would recommend anyone to go to them if they are looking to rent, or indeed if they were selling a property.

Mrs · 17 April 2026

★★★★★ 5/5

Google

A Huge thank you to Jessica Lewis, Tasha Blackmore and will Glendenning for all the first rate help and advice in what was a very complicated and time consuming property sale First class service

Adam · 16 March 2026

★★★★★ 5/5

Trustpilot

When James showed us around this…

When James showed us around this property me and my partner fell it in love with it! After viewing it the landlord accepted us and said we could move it on the 14th November! Never been happier, hoping it’s our forever home! Thank you James 😃

Terry · 1 December 2025

★★★★★ 5/5

Google

Unbelievable service… Will is a gentleman, very professional, honest and always prompt at returning calls. I can’t praise him enough. Fantastic experience purchasing through Will and the team. Thanks again. Lee Galvano FG & FG Properties LTD

Lee · 16 February 2026

★★★★★ 5/5

Google

Excellent customer service. Thank you very much to Matt Burrows, Will Glendenning and everyone else who dealt with the auction of Mum’s cottage. Communication was absolutely brilliant - telephone calls and emails - with the whole process clearly explained from start to finish. The prospect of selling at auction was daunting but Matt put me at ease right from the start. Everyone was very friendly and professional. I wouldn’t hesitate to recommend your company.

Gail · 26 March 2026

★★★★★ 1/5

Trustpilot

A terrible company to manage your property

A terrible company to manage your property. I live abroad and since May 2024, Loveitts (as they were then known) and Sheldon Bosley Knight have since managed the property. SBK are supposed to visit and assess the property every six months - never happened. I have had to remind them to do this. In the 18x months SBK have managed my property, there has been ONE site visit (when it should be three)! Their third party contractors have no warranty on works, when there is a 2nd and 3rd recall on defective work. SBK do not internally document work orders - as they are contracted to do so. This makes guaranteeing work impossible and filing for UK taxes difficult. I have tenants that are destroying my property. SBK do nothing about this. They never follow-up with communications. Emails to SBK are not properly read. Makes overseas communication far harder than it should. In the 18 months I have been using SBK, my property has decreased in value (due to bad tenants), 80% of the accumulated rent goes back into fixing and repairs of the property; and I have ZERO idea what the state of my property looks like, as SBK do not visit the property to be my 'eyes and ears' let alone 'manage' the property.

Customer · 15 January 2026