Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Sheldon Bosley Knight Solihull from start to finish. The whole process was smooth and well organised, and the team was always responsive and helpful.
A big thank to James who were particularly professional and supportive, making the renting process much less stressful. We really appreciated his high efficiency and clear communication throughout. Kelly was also very friendly, and the inventory report was thorough, giving us real confidence in the process.
Olivia · 19 March 2026
Agent replied · 16 April 2026
Hi Olivia, that's wonderful to hear. Thank you very much for taking the time to leave a review.
★★★★★ 5/5
GoogleI’ve had dealings with numerous agencies in the past 27 years and my most recent is with SBK for the last 3 years +. I would happily recommend SBK to friends or business acquaintance’s.
James is my main point of contact but I know that in his absence I can contact any member of the SBK team and my concerns, questions or correspondence will be dealt with immediately and effectively which to me demonstrates the level of respect that SBK has for its clients and a high level of professionalism within their organisation and the industry sector.
Best wishes to SBK and everyone associated and I wish you all continued future success.
Wayne · 5 September 2025
Agent replied · 10 September 2025
Hi Wayne, thank you very much for your kind words and recommending us - much appreciated.
★★★★★ 5/5
GoogleI had a very positive experience with the property management team at Sheldon Bosley Knight. James and Eloise were consistently responsive, professional, and proactive in dealing with any issues that needed attention. I'm very happy with the service provided and would recommend them to anyone looking for reliable property management services.
Patricia · 16 March 2026
Agent replied · 16 April 2026
Dear Patricia, we're so pleased you feel that way about the service you received and thank you for recommending us.
★★★★★ 5/5
GoogleRecently moved into a house through you guys, James Taylor was amazing and everything ran smoothly, quick and easy move. Answered any questions we had and was quick with getting jobs done. Would highly recommend! Again thank you James😁 …
Elisha · 2 April 2026
Agent replied · 16 April 2026
Hi Elisha, that's wonderful to hear and thank you very much for recommending us. We hope you're very happy in your new home.
★★★★★ 5/5
GoogleWe contacted Sheldon Bosley Knight about a rental property, at an extremely stressful time for our family. The Solihull agency could not have been more helpful, and we were very impressed with how efficient the process was. James was most …
Patricia · 16 March 2026
Agent replied · 16 April 2026
Hi Patricia, we're delighted to hear this and thank you very much for taking the time to leave your review. We hope you're very happy in your new home.
★★★★★ 5/5
GoogleAmazing service with Sheldon Bosley Knight, James made the whole process from the viewing to moving in to our new property very smooth and stress free. Communication is excellent and the management of the property is at a very high standard. Very please and would highly recommend :)
Nicola · 16 January 2026
Agent replied · 16 April 2026
Dear Nicola, thank you so much for your wonderful review. We are delighted the team was so supportive.
★★★★★ 5/5
GoogleFantastic Service, Highly Recommend!
I had the pleasure of working with James Taylor at Sheldon Bosley Knight, and I couldn’t be more impressed with the service I received. From the moment we arranged the apartment viewing, James was professional, approachable, and incredibly helpful.
During the viewing, he was well-prepared, providing detailed information about the property and answering all my questions thoroughly. What stood out most was his availability, he was always quick to respond to any queries I had, whether it was about the apartment itself or the next steps in the process.
His friendly and supportive approach made the entire experience stress-free and enjoyable. It’s clear that James genuinely cares about helping his clients, and I felt confident throughout the process thanks to his guidance.
If you’re looking for a team who is knowledgeable, reliable, and goes above and beyond, I highly recommend Sheldon Bosley Knight and in particular James Taylor. An absolute pleasure to work with!
Thank you for all your efforts and answering my 101 questions at ridiculous times and that too very swiftly and precisely. I know I’ve not been an easy individual to handle but you’ve been fantastic.
Awaas · 20 January 2025
Agent replied · 23 January 2025
Hello,
Thank you so much for your amazing feedback! We’re thrilled to hear that James was able to provide you with such a positive experience and it's fantastic to know that it made your journey stress-free and enjoyable. We truly appreciate your thoughtful comments, and we’re so grateful for your trust and confidence. If you ever need any further assistance, don’t hesitate to reach out. Thanks again for your kind words.
Kind regards,
Ana Lemos
Director's Office
★★★★★ 5/5
GoogleI’ve had a really great experience renting through Sheldon Bosley Knight, and I especially want to give a big thanks to James. As a first-time renter I was quite nervous, but James was understanding throughout the whole process. He was …
Jamal · 16 January 2026
Agent replied · 16 April 2026
Dear Jamal, thank you for your great review - we are delighted you had such a great experience with our team. Thank you!
★★★★★ 5/5
GoogleI have to say I have been really impressed with Sheldon Bosley Knight, and particularly Heidi Mecke and James Taylor.
The two of them have provided amazing service. They made the whole process of my old tenant moving out, and getting new tenants for my flat super easy. They were both proactive, and I never had to contact them once to chase.
Heidi is so quick to respond and helping me resolve issues, and James was extremely patient with all my questions.
I'm extremely happy with the service that team at Sheldon Bosley Knight provide.
Sarah · 25 September 2024
Agent replied · 25 October 2024
Hello Sarah,
Thank you for your five-star review. I am thrilled to hear that you have received amazing service from our Solihull Lettings team and i will make sure to pass the praise on to Heidi and James.
Kind regards
Ana
Director's Office
★★★★★ 5/5
GoogleAbsolutely brilliant service from the very start to end. Heidi was so helpful from the viewing of property to all the correspondence she provided me and the whole process was fantastic. Mary was also very helpful with the handing over of keys and the move in.
Would recommend here to everyone.
Thanks again.
Andy · 27 August 2025
Agent replied · 10 September 2025
Hi Andy, thank you very much for your kind words and recommending us.
★★★★★ 5/5
GoogleI have recently moved into a rental property, from start to finish Heidi made the application process swift, regularly kept myself updated with all the information I needed along with checking in with myself after I received the keys to the property.
When I met with Mary for the viewing and key collection, I was given all the information I needed, any questions were welcomed and answered along with assistance on setting up my energy tariff.
Unlike other estate agents I have dealt with in the past, Sheldon Bosley Knight have provided excellent customer service, highly recommend.
Kind regards,
Shane.
Shane · 4 August 2024
Agent replied · 25 August 2024
Hello Shane
Thank you for your five-star review and for your kind words! We're thrilled to hear that Heidi and Mary made your rental process smooth and provided excellent customer service. It's great to know that you felt well-informed and supported throughout. We appreciate your high recommendation. Thank you for choosing Sheldon Bosley Knight!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI have recently moved to my new flat and this is my first home at UK. Me and my husband struggled to find a house for long time and this agency gave me priority.
And we didn’t have much knowledge how to rent a house in UK but this friendly team specifically, Mr James Taylor helped us each and every step.
I would like to thank every member of this agency who help us to settle down in the UK and support us in this process.
Thank you
Disna Weerathunga and Gayan Tennakoon
Disna · 26 July 2024
Agent replied · 25 August 2024
Hello Disna and Gayan,
Thank you so much for your wonderful five star review! We're delighted to hear that you had a positive experience with our agency and that James Taylor and our team were able to assist you at every step. It's our pleasure to help new residents like you settle into their new homes. If you need any further assistance, please don't hesitate to reach out.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleAfter recently moving into my new flat, I can confidently say that SBK provided an outstanding experience from start to finish. Their team of knowledgeable and friendly agents ensured a smooth transition to my new home.
Special mention to James Taylor, who guided me through every step with professionalism and patience. His prompt responses and attention to detail put my mind at ease during what can often be a stressful time. James went above and beyond, addressing all my queries and concerns with clarity and expertise.
If you are looking for a reliable and trustworthy estate agency, look no further than Sheldon Bosley Knight.
Nang'isha · 26 June 2024
Agent replied · 25 August 2024
Hello Nang'isha
Thank you for your five-star review, and your kind words about our team, and James in particular. At Sheldon Bosley Knight we pride ourselves in our relationships with customers, so it is brilliant to hear that all of your queries were answered in a timely and professional manner.
We hope that we will be able to help you in the future should you ever need us!
Thanks again for taking the time to leave us a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleExcellent service from Heidi and the team, they made letting our property completely seamless and I would highly recommend them to others.
Heather · 15 April 2026
Agent replied · 16 April 2026
Hi Heather, that's wonderful to hear. Thank you very much for recommending us.
★★★★★ 5/5
GoogleWe are very happy with the service we have received from the team at Sheldon Bosely Knight Solihull. Communication has been excellent, both in terms of responding to our emails, as well as the team keeping us updated. In particular, James, Mary and Eloise were friendly and made us feel listened to and reassured when we had queries. They made what could have been a far more stressful experience feel much smoother. Thank you!
Catherine · 25 September 2024
Agent replied · 25 October 2024
Hello Catherine
Thank you for your five-star review. It is so great to hear that communication from James, Mary, Elouise and the rest of the team was so great and that you felt listened to.
I'm really pleased to hear that you had a smooth experience with us and thank you again for taking time to leave us such a lovely review!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleI would like to express my sincere appreciation for the excellent service provided. The agent handled all my requests with great care, professionalism, and efficiency. I am especially grateful to James Taylor for promptly responding to all my queries and providing clear and helpful explanations throughout the process.
From the initial house viewing to the final confirmation, everything was managed smoothly and seamlessly. Would definitely recommend them for anyone!
Raghuveer · 12 April 2026
Agent replied · 16 April 2026
Hi Raghuveer, we're so happy to hear this and thank you very much for recommending us.
★★★★★ 5/5
GoogleI have dealing with SBK and their lettings team over a property I am about to sell. It was tenanted and there were a few issues, to say the least. Eloise worked tirelessly and relentlessly to resolve the issues and did so very effectively! She was quick to respond to my emails and plethora of questions and concerns, and more importantly dealt with the tenant who didn’t seem to think that “problem” their responsibility. I am really grateful for her diligence; it can’t have been easy for her! Thank you Eloise you are amazing!
Yvonne · 19 May 2024
Agent replied · 9 June 2024
Dear Yvonne
Thank you so much for sharing your positive experience with us and leaving us a five-star review. We’re thrilled to hear that Eloise and our lettings team were able to assist you so effectively.
Eloise’s dedication and hard work really shine through, and we’re glad she could help resolve the issues with your tenanted property. It's great to know she was responsive to your emails and questions, and handled the situation with the tenant so well.
Kind regards
Megan
Directors office
★★★★★ 5/5
Google1st of all I want to apologise for making a mistake on my experience with Sheldon Bosley and knight by undoing the one star I have given them. It was my fault, I've never done a review before and it was a mistake so it apologise. Instead my experience is none other but 5 stars, they've been brilliant with all my issues since been with them thank you.
Charmaine · 2 April 2026
Agent replied · 16 April 2026
Hi Charmaine, we're very shocked and disappointed to receive a 1-star rating. Could you please get in touch with us at solihull.lettings@sheldonbosleyknight.co.uk so we can understand the background for this rating and what we may need to do to rectify the situation.
★★★★★ 5/5
GoogleI always look forward to working with James Taylor as we have busy convenience store to run. I must emphasise that James was always there to guide us in letting the property out at the earliest. His response has been quick and detailed. Any matter being resolved swiftly. I wouldn't hesitate calling James again at SBK in the future .
H.Lal and K.Roy
H · 1 January 2025
Agent replied · 23 January 2025
Hello,
Thank you for your kind words! We’re so pleased to hear that James has been able to assist you effectively in managing the letting of your property and we’re glad it has made a positive impact on your experience. We look forward to continuing to support you in the future. Should you need any further assistance, please don’t hesitate to reach out!
Kind Regards
Ana Lemos
Director's Office
★★★★★ 5/5
GoogleI had a great experience with Sheldon Bosley Knight and satisfied the service I received.
James was professional, responsive, and very helpful from the beginning to the …
Hazel · 16 January 2026
Agent replied · 16 April 2026
Hi Hazel Ann, thank you very much for your kind words. We're delighted you feel this way about the service you received.
★★★★★ 5/5
GoogleJames and Mary were 2nd to none. Couldn't be more helpful. 100% the best letting agents I've ever dealt with
Nick · 16 March 2026
Agent replied · 16 April 2026
Hi Nick, it's reviews like this that make all the hard work worthwhile. Thanks so much.
★★★★★ 5/5
GoogleMy landlord recently switched his letting agency to Sheldon Bosley Knight and I could not be happier. They are so prompt in answering emails and happy to help with any problems. Kelly Wright was so nice during the property visit and very open to facilitate solving few issues. They arranged contractors to quote the jobs and the carpet on the stairs and landing was replaced in a matter of weeks. Also know Jo Egan from when she was working for another letting agency and she has always been very helpful. All in all, very happy with them.
Silvana · 10 February 2024
Agent replied · 11 June 2024
Hi Silvana,
Thank you for your 5-star review. We are pleased to hear how happy you are with the switch. It's great to hear that Kelly and Jo have been so helpful and friendly and arranged for jobs to be completed so quickly for you. We are very lucky to have them both.
Many thanks,
Jenny
Directors Office
★★★★★ 5/5
GoogleI have recently re-let my property through Sheldon Bosley Knight and i couldn’t praise them enough. From going through details with James followed by the tenant search and nitty gritty with Heidi it has been extremely smooth, non stressful process. Best bit my property was only vacant for a week in between tenants!
Heidi is a superstar- really informative, friendly , helpful and professional.
Thanks for all your help.
Renata
Renata · 26 July 2024
Agent replied · 25 August 2024
Hello Renata
Thank you for your five-star review and for your wonderful feedback. We're delighted to hear that James and Heidi were able to make the re-letting process smooth and stress-free for you. It's great to know that your property was only vacant for a week between tenants. We are glad to hear that Heidi's professionalism and helpfulness made a positive impact. Thank you for choosing Sheldon Bosley Knight!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleSBK took over my tenancy and from day one they were always very approachable. They sorted out maintenance issues very quickly and efficiently. Unfortunately the landlords decided to sell the property but they were very helpful especially Eloise who did the final inspection and handover. She helped me make the move that little bit easier. So a big thank you to SBK and especially Eloise.
Russell · 25 September 2024
Agent replied · 25 October 2024
Hello Russell,
Thank you for leaving a lovely five-star review. I am delighted that you had a smooth tenancy from day one.
Kind regards
Ana Lemos
Director's Office
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