Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently private rented using this company and I have recieved very good service from all of the staff especially Mary who first showed me around then handed the keys over and James who is very quick to answer any questions i may have and has always been really friendly and always made me feel comfortable asking anything and sending a message. Thank you all I’m very happy in my new home!
Georgina · 10 May 2024
Agent replied · 11 June 2024
Hello Georgina
Thank you for your five-star review. It is great to hear that you were so pleased with the service that Mary and James have provided. We are so pleased to hear that you are so happy in your new home and that you chose us to be a part of your journey!
Thanks again for taking the time to leave a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleAs a Landlord client of Fair2Landlords, my dismay at having to move to SBK following F2L's acquisition has turned to relief thanks to Jo, Heidi, Mary and the team, No fuss, nothing too difficult an apparently endless supply of tact and patience
New agency and tenancy agreements have been agreed and set up in less than a month and a new, quality tenant installed - it all sounds so simple, but there were numerous hurdles and challenges along the way and the manner in which these were overcome is both impressive and reassuring.
So a big thank you to the SBK team for their professional application, approachability and achievement
C Morley - Worcester Landlord
Christopher · 12 December 2023
Agent replied · 11 June 2024
Hi Christopher,
Thank you for your kind words! We're thrilled to have turned your initial dismay into relief. Jo and the team are dedicated to providing a seamless and professional experience to which we are pleased to hear this has been your experience. We appreciate your trust and look forward to continued success in our partnership.
Kind regards,
Sophia
Directors' Office
★★★★★ 5/5
GoogleJust moved into a flat. Sheldon Bosley Knight - Solihull have been extremely helpful throughout the process. I would like to especially thank James Taylor who has always responded promptly to any questions and queries. James was very helpful throughtout the whole process and had great communication, also quick at responding to emails. The staff was very helpful upon key collection. Service and communication has been excellent, would highly recommend.
Ayesha · 2 June 2024
Agent replied · 9 June 2024
Hello Ayesha
Thanks for your five-star review and for the great feedback! We're thrilled to hear you had a smooth experience moving into your flat. A special shout-out to James Taylor for his prompt responses and excellent communication. We're glad our team could help with key collection and everything else. Enjoy your new home!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleJames Taylor of the Solihull Branch was really helpful. 5 star! ⭐️
Gbemisola · 16 March 2026
Agent replied · 16 April 2026
Hi Gbemisola, thank you so much. That's great to hear!
★★★★★ 5/5
GoogleHeidi Mecke handled the letting process in a professional way, it was seamless from the viewing stage to the referencing stage. Mails were replied promptly and calls were solution-based. I have dealt with numerous estate agents but Heidi exceeded my expectation. I recommend Heidi for all your house lettings.
This is a thank you to Heidi and the SBK team. Cheers!
Anthony · 4 August 2024
Agent replied · 25 August 2024
Hello Anthony
Thank you for your five-star review! We are delighted to hear that Heidi provided you with a seamless and professional experience throughout the letting process. Your kind words and recommendation mean a lot to us. We'll be sure to pass along your thanks to Heidi and the SBK Solihull team.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleGood service, efficient communication, James Taylor is reliable and patient, good experience.
Wei · 16 February 2026
Agent replied · 16 April 2026
Hi Wei, that's fantastic to hear. Thank you very much.
★★★★★ 5/5
GoogleOur moving process has been incredibly smooth and easy thanks to James Taylor. Not only has he helped us get into the property as quickly as possible but also helped us after the move with all of our queries. He has gone above and beyond for us and I would highly recommend using Sheldon Bosley Knight thanks to him.
Andrew · 26 July 2024
Agent replied · 25 August 2024
Hello Andrew
Thank you for your five star review. We’re delighted to hear that James Taylor made your move smooth and easy, both during and after. We appreciate your recommendation and will pass along your kind words to James. Enjoy your new home!
Kind regards
Megan
Directors office
★★★★★ 5/5
GoogleI had a great experience getting a property from them. Even though I couldn’t go for physical viewing but I got exactly what was shown to me on video. James Taylor was really amazing and I am really thankful to him for the great help and even provided services we weren’t expecting. I will definitely recommend anyday. I’m so happy I’m enjoying my new home. Thanks once again
Saliu · 11 January 2024
Agent replied · 11 June 2024
Hi Saliu,
Thank you for sharing your positive experience! We're thrilled James Taylor provided exceptional service and exceeded expectations. We appreciate your recommendation and wish you continued joy in your new home.
Kind regards,
Sophia
Directors' Office
★★★★★ 5/5
GoogleEstate agent is very efficient, very helpful and friendly. They walk extra miles by online service both emil, phone each stage of the whole process till the job is done and completed. They also provide various choices with network to provide everything needs to rent and move in property.
Yu-hsui · 9 April 2026
Agent replied · 16 April 2026
Hi Yu-hsui, that's wonderful to hear. We're so glad you were so happy with the service you received.
★★★★★ 5/5
GoogleHi all,
I want to greatly appreciate SBK for being who they say they are. Very active and on point.
Thanking them specially for there prompt response to rescue a situation where I live.
Thanks to all the staff of Sheldon especially Kelly and the management team, you guys are the best and wonderful.
Keep on the good work 💪
You will not regret it
Cheers 🍻🍻🍻
Eberechi · 12 December 2023
Agent replied · 11 June 2024
Hi,
Thank you for your enthusiastic 5-star review! We're thrilled to have been of assistance and are grateful for your kind words, especially mentioning Kelly and the management team. We're committed to maintaining our high standards of service and your encouragement means a lot!
Kind regards,
Sophia
Directors' Office
★★★★★ 5/5
GoogleIt has been amazing having all the help we received from the team. Myself and my partner worked with James who was nothing but great throughout the whole process of our tenancy. The team answered every question we had and helped with even the smallest requests. Would 100% recommended!
Chloe · 11 October 2024
Agent replied · 25 October 2024
Good Morning Chloe,
Thank you for taking the time to leave us a five-star review and your kind words about James. I will ensure to pass on the praise. Thank you for the recommendation!
Kind regards
Ana Lemos
Director's Office
★★★★★ 5/5
GoogleCommunication is excellent and they are quick to answer your questions. It is the first time I had an agency be very efficient towards sorting out all the rental documentation, be honest about house queries, and be very considerate towards things you may be uncertain about. Shout-out to Heidi and Mary for being very helpful.
Thom · 16 January 2026
Agent replied · 16 April 2026
Hi Thom, thank you very much for taking the time to leave this review. We are very grateful for your kind words and happy we could help.
★★★★★ 5/5
GoogleWe have let a number of properties with Sheldon Bosley Knight Solihull now all have been smooth transactions. James is extremally knowledgeable of current market rents and local arears, along with current legislations. James is keen to get things moving and the right tenants in situ. Thank you once again for all your help James its much appreciated!
Joanne · 11 March 2024
Agent replied · 11 June 2024
Hi Joanne,
Thank you for your 5-star review. We are pleased to hear that James and the Solihull lettings team have been so helpful and that James is so knowledgeable. We wish you all the best.
Many thanks,
Jenny
Directors Office
★★★★★ 5/5
GoogleJo Egan and her team have gone above and beyond in helping us with our rental property. Excellent communication, quick and efficient response to my queries on both email and telephone. .As a landlord of many years, and having dealt with many agents, the service and support from Jo was exceptional.
Karen · 10 April 2024
Agent replied · 11 June 2024
Hello Karen
Thank you so much for your 5-star review. It is fantastic to hear that you were so pleased with Jo and the rest of our team. At Sheldon Bosley Knight we pride ourselves on our service and communication so it is great to hear that this has been noticed by you.
I hope we can continue to provide you with the exceptional service you've had so far and we thank you for choosing us to work with!
Many thanks
Megan
Directors Office
★★★★★ 5/5
GoogleAll I have experienced from SBK since I have been with them is an excellent service throughout all sections of the business. They respond to all corresondence and take corrective actions in a timely manner, and are always happy to offer advice when required. Thank you Jo, Mary, Heidi & James for taking good care of us. You are "best in class".
Jacques · 3 September 2025
Agent replied · 10 September 2025
Hi Jacques, we're delighted to hear that! Thanks so much!
★★★★★ 5/5
GoogleJames dealt with any queries quickly and effectively. After a month of no tenant, James sorted for me with in a week or so of getting involved.
Others were pretty useless unfortunately but 5 star service from James, thank you.
Emma · 11 October 2024
Agent replied · 12 November 2024
Hello Emma,
Thank you for taking the time to leave us a five-star review.
I will ensure to pass on your praise to James.
Kind regards,
Ana Lemos
★★★★★ 5/5
GoogleFantastic experience completing work for the team at Sheldon Bosley Knight. Always friendly and going the extra mile to deliver a great service. I cant recommend highly enough. Special mention to Heidi and Mary who are always a pleasure to deal with, along with the rest of the team!
Chris · 10 May 2024
Agent replied · 9 June 2024
Hello Chris
Thank you so much for your 5-star review, and for your kind words about Heidi, Mary and the rest of the team. We are so pleased to hear how happy you are with our service.
Thanks again for taking the time to leave us a review.
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleHi I have received a good service from Sheldon bosley knight.Especialy manager James Taylor is very good and clear my all doubts and help me in all my paper work .My sincere gratitude to James tailor all entire team.
I hope that i will get continue good service from them.
Thank you
Anila
Anila · 10 February 2024
Agent replied · 11 June 2024
Hi Anila,
Thank you for your positive feedback, Anila! We're delighted to hear you received good service from Sheldon Bosley Knight. James Taylor and our team appreciate your kind words. We look forward to providing you with continued excellent service.
Many thanks,
Sophia
Directors' Office
★★★★★ 5/5
GoogleI have recently rented a property with Sheldon Bosley Knight - Solihull. They have been extremely helpful throughout the process. James has always responded promptly to any questions and queries and Mary was very helpful upon key collection. Service and communication has been excellent, would highly recommend.
Natasha · 10 May 2024
Agent replied · 11 June 2024
Hello Natasha
Thank you so much for your 5-star review. It is great to heat that the team in Solihull have provided such a fantastic service and we thank you for your kind words about the team, and about James & Mary in particular.
Thank you again for using us and taking time to leave such a lovely review!
Kind regards
Megan
Directors Office
★★★★★ 5/5
GoogleDespite some very personal complicated logistics SBK have been well organised and able to deal with everything that has been thrown at the. Especially James Taylor and Heidi Mecke who I have leased with directly. They have been nothing but understanding and flexible to the difficult situations and the simpler ones. Highly recommend using SBK.
Connor · 12 November 2023
Agent replied · 11 June 2024
Hi Connor,
Thank you for your thoughtful feedback! We're pleased to hear that James Taylor and Heidi Mecke have been particularly understanding and flexible. We appreciate your recommendation it means a lot to us.
Kind regards,
Sophia
Directors' Office
★★★★★ 5/5
GoogleCan’t thank Sheldon Bosley Knight enough for all of their incredible help! James has been brilliant in helping me with my recent move in to my new apartment, promptly answering any queries I have and constantly keeping me in the loop with updates etc. Can’t recommend them enough 😊 …
Hannah · 10 February 2024
Agent replied · 11 June 2024
Hi Hannah,
Thank you for your 5-star review. We are delighted to hear that James was so brilliant helping you with your recent move and answering any queries so promptly. We appreciate your recommendation and wish you all the best in your new home.
Many thanks,
Jenny
Directors Office
★★★★★ 5/5
GoogleI have just moved to Gloucester 2 weeks ago. Initially it was really tough for me to find accommodation but the way Sheldon Bosley Knight helped me it's really commendable. I am really thankful to Heidi, she was great in sorting out the situation quickly and move things forward in such a professional way that I did feel so comfortable. In the end Mary also helped us in setting up of new house profiles so as a team you people are doing fabulous job. Good luck for your future
Mushtaq · 15 December 2024
Agent replied · 23 January 2025
Hello Mushtaq
Thank you so much for your kind words and thoughtful feedback! We are thrilled to hear that your experience with Sheldon Bosley Knight was positive, and we will be sure to pass on your appreciation to Heidi and Mary. It’s wonderful to know that we were able to make your transition to Gloucester smoother, and we’re grateful for the opportunity to assist you. We wish you all the best in your new home, and please don’t hesitate to reach out if you need anything in the future!
Kind regards
Ana Lemos
Director's Office
★★★★★ 5/5
GoogleVery helpful staff who respond promptly and positively whenever you contact them. All the staff are very friendly. James is very efficient, chases up queries and always gets back to you with the information required. They have managed my property excellently! Very satisfied with the service.
Nancy · 10 April 2024
Agent replied · 11 June 2024
Hello Nancy
Thank you so much for your 5-star review. We are so pleased to hear that you had such a great experience with James, as well as the rest of our staff and that you are so happy with our service. I hope we can continue to manage your property to your satisfaction!
Many thanks
Megan
Directors Office
★★★★★ 5/5
GoogleJames and Jo made it very easy to get a suitable place and also patiently answered all our questions. They also promised to support us through the entire process of staying in the rented property. I thank God for them
Osaize · 26 July 2024
Agent replied · 25 August 2024
Hello Osaize
Thank you so much for your five-star review and your very kind words! James and Jo are assets to the company and we will be sure to pass this on to them.
We are so pleased to hear about your positive experience with us. Should you need any more help from us, you know where we are!
Kind regards
Megan
Directors Office
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