Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
GoogleSpecial Thanks to James, who has marketed and let 3 flats for me in quick succession, the first 2 let within a week of being available. I will be bringing all my business to Sheldon Bosley Knight.
Mrs Β· 12 December 2023
Agent replied Β· 11 June 2024
Hi Mrs C,
Thank you for your kind words! We're thrilled James could assist in letting three flats swiftly. We appreciate your trust and look forward to serving you with excellence.
Kind regards,
Sophia
Directors' Office
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5/5
GoogleI was very impressed with the service and how friendly James was at the Solihull Branch. Application process was easy and fast. Great communication throughout, I would certainly recommend Sheldon Bosley Knight!
Shantel Β· 11 March 2024
Agent replied Β· 11 June 2024
Hi Shantel,
Thank you for your 5-star review. We are pleased to hear how impressed you are with the service, application process and that James was so friendly. We pride ourselves on great communication. We appreciate your recommendation.
Many thanks,
Jenny
Directors Office
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5/5
GoogleFelt the need to leave a review for this agent as they were able to deal with my query promptly and professionally. A big thank you to James Taylor for his experience and who understands a customers needs.
Chris Β· 13 October 2023
Agent replied Β· 11 June 2024
Hi Chris,
Thank you for taking the time to write a 5-star review, it is greatly appreciated.
We are delighted to hear about your positive experience with our Solihull branch. Thank you for the special mention of James Taylor, who exemplifies our commitment to professionalism and customer satisfaction.
Many thanks,
Sophia
Directors' Office
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5/5
GoogleMy experience with Sheldon Bosley Knight has been fantastic. I would like to thank Jo, James, Kelly and Heidi for providing a high quality service. The team are welcoming and happy to help out where they can. I would highly recommend.
Seb Β· 27 August 2025
Agent replied Β· 10 September 2025
Hi Seb, that's great to hear and thank you very much for recommending us.
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5/5
GoogleSBK lettings have allowed us to make the whole process very seamless, esp thanks to Heidi who helped us with a property.
Brian Β· 26 July 2024
Agent replied Β· 25 August 2024
Hello Brian
Thank you for your five-star review! We're thrilled to hear that Heidi and the SBK Lettings team were able to make the process seamless for you. We appreciate your feedback and are always here to help with any future needs!
Kind regards
Megan
Directors Office
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5/5
GoogleSBK letting - Brilliant!
Heide Mecke and Eloise Chaplin are so lovely and supportive! Heidi was there every step of the way for me.
such a fantastic agency and teamπ€
Dani Β· 10 February 2024
Agent replied Β· 11 June 2024
Hi Dani,
Thank you for your glowing review! We're thrilled to hear you had a brilliant experience with SBK Letting. Heidi and Eloise appreciate your kind words. Our team is dedicated to providing excellent support throughout your journey
Kind regards,
Sophia
Directors' Office
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5/5
GoogleHaving our previous management team recently taken over by Sheldon Bosley Knight, I had my reservations due to them being based away from my rental property. Although they donβt have a contractor list for my area (yet) they have assisted in delivering my needs in ensuring any maintenance is completed in a good and timely manor. A particular mention to James Taylor - lettings property manager. His great communication alongside his professionalism in assisted us in multiple maintenance matters over the past weeks. Has changed my perspective and I will continue to work with this team.
Craig Β· 12 December 2023
Agent replied Β· 11 June 2024
Hi Craig,
We appreciate your positive feedback! Despite initial reservations, we're pleased to have met your expectations and that James has changed your perspective.
Kind regards,
Sophia
Directors' Office
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5/5
GoogleWe are just moved today itself to 4 fort mewz apartment Worcester, we are struggle alot get an convenient accommodation but i contact to sheldon Bosley knight letting agency ,such an wonderful team especially Mr James , he have been sorted my concern with in a days
Iam very thankful to the team of shelodn bosley kinght
Thank you
Dinesh Β· 19 December 2024
Agent replied Β· 23 January 2025
Hello Dinesh,
Thank you for taking the time to leave a five-star review and for taking the time to share your experience! We are thrilled to hear that Mr. James and the Sheldon Bosley Knight team were able to assist you in finding a suitable accommodation quickly and efficiently. We understand how challenging moving can be, and weβre delighted that we could help make the process smoother for you. Wishing you all the best in your new home.
Kind Regards,
Ana Lemos
Director's Office
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5/5
GoogleGreat service. James Taylor was friendly, helpful and kind- a great intermediary and put up with my barrage of questions and emails. Sheldon Bosley Knight, a great company - I move in today!
Elbow Β· 12 November 2023
Agent replied Β· 11 June 2024
Hi,
Thank you for taking the time to write a 5-star review.
We are pleased to hear that you found James friendly and helpful.
We wish you all the best in your new home and always happy to help!
Kind regards,
Sophia
Directors' Office
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5/5
GoogleI would definitely recommend special thanks to James taylor
James Β· 9 January 2025
Agent replied Β· 23 January 2025
Hello,
Thank you for taking the time to leave a five-star review. I will ensure to pass your praise onto James.
Kind Regards
Ana Lemos
Director's Office
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5/5
GoogleGreat service so far, very prompt on emails and phone calls. Big thank you to James for being so helpful and efficient when helping us move properties.
Lily Β· 11 March 2024
Agent replied Β· 11 June 2024
Hi Lily
Thank you so much for taking the time to leave us a 5-star review. We are so pleased to hear that you had such a good experience with James. We are looking forward to continuing to work with you!
Many thanks
Meg
Directors Office
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5/5
GoogleHeidi and Mary were excellent throughout. They are a real credit to the company. Both very professional and very efficient. Very highly recommended.
Graham Β· 19 May 2024
Agent replied Β· 11 June 2024
Hello Graham
Thank you very much for your five-star review. It is great to hear that you had such a good experience with Heidi and Mary.
Thanks again for taking your time to leave us a review and recommending us.
Kind regards
Megan Orr
Directors Office
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5/5
GoogleJames was really helpful, I'm very happy with my new home!
Fergus Β· 1 December 2024
Agent replied Β· 8 December 2024
Hi Fergus,
Thank you for taking the time to leave us a five-star review.
I will ensure to pass your praise onto James. Enjoy your new home!
Kind regards
Ana Lemos
Director's Office
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5/5
GoogleI have had an easy comfortable transition to my new property thanks to James and the team. Thank you for all your help.
Daniel Β· 10 May 2024
Agent replied Β· 11 June 2024
Hello Daniel
Thank you so much for your 5-star review. It is great to hear how well the transition into the new property went and that you're so happy with James and the rest of the team.
Thank you again for taking the time to leave us a review.
Kind regards
Megan
Directors Office
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5/5
GoogleExcellent service from James Taylor and the team in finding us a new tenant quickly and efficiently.
Philip Β· 19 August 2024
Agent replied Β· 25 October 2024
Hello Philip
Thank you for your five-star review and for your kind words about James.
Kind regards
Megan
Directors Office
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5/5
GoogleAs tenants were concerned when they took over at our last rental, but they were helpful and efficient. Jo especially was compassionate when our landlord decided to sell and had to issue section 21 and can't thank them enough for helping make that situation less stressful.
Check out was a rare pleasure as they valued the cleaning we'd done whilst being realistic with wear and tear. As tenants definitely one of the more positive agency experiences I've had.
Bonnie Β· 12 December 2023
Agent replied Β· 11 June 2024
Hi Bonnie,
Thank you for your positive feedback! We understand the challenges and are pleased to have made your experience less stressful. Jo and the team appreciate your kind words. We value your tenancy and look forward to continued positive experiences.
Kind regards,
Sophia
Directors' Office
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5/5
GoogleAs tenants were concerned when they took over at our last rental, but they were helpful and efficient. Jo especially was compassionate when our landlord decided to sell and had to issue section 21 and can't thank them enough for helping make that situation less stressful.
Check out was a rare pleasure as they valued the cleaning we'd done whilst being realistic with wear and tear. As tenants definitely one of the more positive agency experiences I've had.
Bon Β· 9 December 2023
Agent replied Β· 8 December 2024
Hi Bonnie,
Thank you for your positive feedback! We understand the challenges and are pleased to have made your experience less stressful. Jo and the team appreciate your kind words. We value your tenancy and look forward to continued positive experiences.
Kind regards,
Sophia
Directors' Office
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5/5
GoogleI canβt thank James enough for all his help and support with the move
Jenna Β· 25 September 2024
Agent replied Β· 25 October 2024
Hello Jenna,
Thank you for taking the time to leave us a five-star review. I will ensure to pass on your praise to James.
Kind Regards
Ana Lemos
Director's Office
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5/5
GoogleGreat service. I dealt with James Taylor who was especially helpful and reassuring on everything me and my partner needed. Best estate agents Iβve dealt with!
Apostolia Β· 10 February 2024
Agent replied Β· 11 June 2024
Thank you for your positive feedback! We're delighted to hear you had a great experience with James Taylor. Providing helpful and reassuring service is our priority. We appreciate your kind words and consider it an honour to be the best estate agents you've dealt with
Kind regards,
Sophia
Directors' Office
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5/5
Googlei had amazing service from james.
he went above and beyond to make sure my move went nice and smoothly
Liv Β· 16 January 2026
Agent replied Β· 16 April 2026
Hi Liv, that's wonderful to hear. Thank you very much for your review.
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5/5
GoogleI had an outstanding experience with Sheldon Bosley Knight's estate letting agents, particularly with Heidi. Her professionalism, attention to detail, exceptional communication, and customer relationship made the tenancy process smooth and stress-free. Heidi's friendly and approachable nature ensured that all my questions were promptly addressed. I highly recommend Sheldon Bosley and especially commend Heidi and Kelly for her excellent service.
Ifeyinwa Β· 11 October 2024
Agent replied Β· 12 November 2024
Hello Ifeyinwa,
Thank you for leaving us a five-star review. I am glad you had a smooth tenancy with us here at SBK. I will ensure to pass your kind words to Heidi and Kelly.
Kind regards,
Ana Lemos
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5/5
GoogleFantastic service , so helpful & always keep me informed every step of the way
the service from Mary Slater & Heidi Mecke was exemplary
Steve Β· 10 February 2024
Agent replied Β· 11 June 2024
Hi Steve,
Thank you for your kind words! We're thrilled to hear you found our service fantastic. Keeping you informed at every step is a priority for us. We appreciate your feedback and trust in our team
Many thanks,
Sophia
Directors' Office
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5/5
GoogleMy experience with Sheldon Bosley Knight has been amazing from start to finish! Great customer service, very professional and always on hand when needed. James has gone above and beyond for us and we are really grateful. We will be back soon and will be straight back to Sheldon Bosley Knight as a result of our experience.
Lakhan Β· 25 September 2024
Agent replied Β· 25 October 2024
Good Morning,
Thank you for your lovely five-star review.
We're thrilled to have made your tenancy a positive experience. James and our team take pride in providing support and assistance. Your gratitude means a lot to us at Sheldon Bosley Knight!
We look forward to assisting you in the future.
Kind regards
Ana Lemos
Director's Office
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5/5
GoogleNice and friendly staff I was helped by Mary and Heidi who were quick at responding to emails etc and helpful with any questions.
Ryan Β· 12 December 2023
Agent replied Β· 11 June 2024
Hi Ryan,
Thank you for your kind words! We're delighted to hear about your positive experience with Mary and Heidi. Our team is committed to prompt and helpful service. If you have any more questions, feel free to reach out.
Kind regards,
Sophia
Directors' Office
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