Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
GoogleVery pleased with the speedy efficient service from Heidi Mecke. Heidi contacted us as soon as our tenant mentioned a boiler issue and within a matter of hours a contractor had been to the property and the issue resolved. Most importantly using their service has kept our tenant happy. We have received very thorough communication in a concise manner at a very good price.
Sally Β· 19 May 2024
Agent replied Β· 11 June 2024
Hi Sally
Thank you for your wonderful feedback, and your five-star review! We are thrilled to hear about your positive experience with Heidi and our team. At Sheldon Bosley Knight, providing speedy and efficient service is our priority, and we are glad to know that Heidi was able to ensure your tenant's satisfaction.
Keeping clear and thorough communication is important to us at Sheldon Bosley Knight, and we're glad you found our service effective and reasonably priced.
Kind regards
Megan
Directors office
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5/5
GoogleThe team were very professional and very friendly. James & Kelly particularly helped us along the way keeping us informed and explaining everything. This was a new process for us and we needed all the help we could get and they have been very patient and kind. I certainly would recommend and think that some other agencies could learn from them about customer service.
Eileen Β· 19 May 2024
Agent replied Β· 9 June 2024
Hello Eileen
Thank you for your five-star review. We are delighted to hear that James and Kelly provided you with such good service, especially with this being a new process for you. At Sheldon Bosley Knight we pride ourselves on our customer service, so it is great to hear that we excelled here.
Thanks again for taking time to leave us a review.
Kind regards
Megan
Directors Office
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5/5
GoogleJames was a pleasure to deal with! he assisted me every step of the way which made for a very smooth experience. Highly recommended.
James Β· 12 November 2023
Agent replied Β· 11 June 2024
Hi James,
Thank you for your recommendation! We're thrilled to hear about your smooth experience with James and how he assisted you every step of the way. Your feedback is much appreciated.
Many thanks,
Sophia
Directors' Office
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5/5
GoogleAbsolutely fantastic company. James Taylor was excellent from start to finish. Cannot fault them in the slightest.
Dean Β· 10 April 2024
Agent replied Β· 11 June 2024
Hello Dean
Thank you so much for your 5-star review. We are so pleased to hear that you were happy with James and the rest of the company's service.
Thank you again for taking time to leave us a review!
Kind regards
Megan
Directors Office
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5/5
GoogleI just moved in with the help of SBK. James was very kind and quick at responding to any queries and doubts
Gioia Β· 12 December 2023
Agent replied Β· 11 June 2024
Hi Gioia,
Thank you for your 5-star review. We are pleased to hear that you had a positive experience with our team and in particular James for his quick and helpful communication. We wish you all the best in your new home!
Kind regards,
Sophia
Directors' Office
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5/5
GoogleOur experience with Sheldon Bosley Knight was great, we were informed and supported throughout the process of finding a tenant for our property. All information was communicated to us by James very clearly and promptly, and he was very helpful. Would definitely come back to Sheldon Bosley Knight again in the future. Thank you!
Priya Β· 25 September 2024
Agent replied Β· 25 October 2024
Good afternoon Priya,
Thank you for taking the time to leave us a lovely five-star review. I am glad that you've had a smooth process in finding a tenant for your property. I will ensure you to pass your praise onto James.
Kind regards
Ana Lemos
Director's Office
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5/5
GoogleJo, James & the SBK team provided a fantastic 5* service for my property let, within 12 hours of having the keys a tenant was found - within 7 days he was in there and started his tenancy. Fantastic turn around and great people to work with. Fully recommendπ β¦
Perpetual Β· 24 November 2024
Agent replied Β· 8 December 2024
Hello Perpetual,
Thank you so much for your kind words and for taking the time to share your experience. Weβre thrilled to hear that Jo, James, and the SBK team were able to provide such a swift and efficient service in securing a tenant for your property. Itβs always our goal to deliver exceptional results, and weβre glad we could meet your expectations. Your recommendation means a lot to us!
We look forward to working with you again in the future.
Best regards,
Ana Lemos
Director's Office
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5/5
GoogleIβve recently rented a flat in Worcester via James and Mary at SBK and received excellent service. Couldnβt ask for more. Highly recommend their service.
Six Β· 7 September 2025
Agent replied Β· 10 September 2025
Hi, that's wonderful to hear. Thank you very much.
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5/5
GoogleThank you James Taylor for another good letting, great service, very pleased
Tracey Β· 19 May 2024
Agent replied Β· 11 June 2024
Hello Tracey
Thank you for your five-star review. We're thrilled to hear youβre pleased with the service. James and the team are always here to help.
Kind regards
Megan
Directors Office
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5/5
GoogleI have know Jo Egan for several years now. As a landlord Jo has managed all of my property needs. Her approach to business is honest and professional and have build a good working relationship along with someone you can trust explicitly which is rare in this industry. I highly recommend Jo to manage all of your property needs from start to finish. Thanks Jo.
Manni Β· 10 February 2024
Agent replied Β· 11 June 2024
Hi Manni,
Thank you for your 5-star review. We are delighted to hear that Jo has managed all of your property needs. We agree that she has a fantastic business approach and are very lucky to have her. We appreciate your recommendation and look forward to continuing to work with you in future.
Many thanks,
Jenny
Directors Office
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5/5
GoogleEvery-time I call the agency to contact James I had a very warm friendly fast and promptly response .
All the ladies in this agency are amazing
Now in regards to James
Heβs very nice professional young man
He provides an amazing first class prompt work and response very friendly
Overall
Will 100% recommend this agency and they amazing work and properties as standard and quality .
Isabella Β· 19 May 2025
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5/5
GoogleWe were very pleased with the help and service we received moving with Sheldon Bosley Knight, very professional and made the entire process very smooth.
Alex Β· 11 August 2025
Agent replied Β· 10 September 2025
Dear Alex, thank you so much for your five star review. It's much appreciated.
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5/5
GoogleSheldon Bosley Knight were very professional and punctual with their services. James was wonderful throughout the process, he was patient with our questions regarding the property and got our references done in time for our move in date.
Pranup Β· 26 June 2024
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5/5
GoogleHighly recommend SBK Solihull. Canβt thank James Taylor enough for his exceptional service and attention to detail.
Tracey Β· 12 November 2023
Agent replied Β· 11 June 2024
Hi Tracey,
We greatly appreciate your recommendation of our Solihull branch and the exceptional service provided by James Taylor.
Many thanks,
Sophia
Directors' Office
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5/5
GoogleDealt in a very professional manner (by Heidi in particular) and with regular updates about the status of the application.
Hamad Β· 3 September 2025
Agent replied Β· 10 September 2025
Hi Hamad, we're really pleased to hear that - thank you.
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5/5
GoogleGreat service and James is superb.
Russell Β· 19 May 2024
Agent replied Β· 11 June 2024
Hello Russell
Thank you for the great feedback and for your five-star review! We're thrilled to hear that you're pleased with our service and that James has been superb.
Kind regards
Megan
Directors Office
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5/5
GoogleSheldon Bosley Knight have been very helpful in managing our property. We recently went through the process of getting new tenants and the process was easy and completed with no hassle. James Taylor in particular was very helpful, always quick to reply with any questions we had regarding the property.
Jordan Β· 26 July 2024
Agent replied Β· 25 August 2024
Hello Jordan
Thank you for your five star review and positive feedback! Weβre pleased to hear that your experience with Sheldon Bosley Knight has been smooth and hassle-free. Weβre especially glad that James Taylor was able to assist you promptly and effectively.
Kind regards
Megan
Directors Office
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5/5
GoogleI have had a great experience with SBK managing my property. A recent change of tenants was handled very efficiently by James, Heidi and Mary. Communication is excellent and all queries were answered quickly. Would highly recommend their services.
Don Β· 25 December 2024
Agent replied Β· 23 January 2025
Hello Don,
Thank you for taking the time to leave us a five-star review and for the recommendation, I will ensure to pass your praise onto Heidi,James and Mary.Providing excellent communication and support is always our priority, and weβre glad that it made a positive impact on your experience.
Kind Regards,
Ana Lemos
Director's Office
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5/5
GoogleMembers of the team, notably James Taylor and Eloise Chaplin, have been extremely helpful regarding the sale of my house with tenants in situ. Not the easiest of processes but James and Ella have helped every step of the way and kept me informed at all stages. Many thanks to you all.
Gareth Β· 10 May 2024
Agent replied Β· 11 June 2024
Hello Gareth
Thank you so much for you five-star review. It is great to hear that you had such good service from James and Elouise and we are glad to have been a part of your journey. We really appreciate you taking time to leave a review.
Kind regards
Megan
Directors Office
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5/5
GoogleJames has been amazing and really professional, highly recommended
Noor Β· 11 January 2024
Agent replied Β· 11 June 2024
Hi Noor,
Thank you for your kind words! We're thrilled to hear about your positive experience with James. We appreciate your recommendation and value your trust.
Kind regards
Sophia
Directors' Office
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5/5
GoogleWe have changed over letting agents recently as landlords of a couple of properties in Worcester and the transition went smoothly, both Jo and James have been very helpful along the way with finding new tenants and looking after them for us ..all queries answered straight away.. we look forward to a long partnership..many thanks
George Β· 10 February 2024
Agent replied Β· 11 June 2024
Hi George,
Thank you for your 5-star review. We're delighted to hear that Jo and James were so helpful and enabled such a smooth transition and answered all your queries straight away. We also look forward to a long partnership with you and wish you all the best.
Many thanks,
Jenny
Directors Office
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5/5
GoogleWe have recently been switched from Fair2Landlords to Sheldon Bosley Knight and really appreciate the very good service from all the staff, both in the office and in the field. One individual, Heidi, really knows the business and is able to answer all my questions and get things done.
Gary Β· 19 May 2024
Agent replied Β· 11 June 2024
Hello Gary
Thank you so much for your five-star review and for taking the time to share your positive experience with us. We are delighted to hear that the transition from Fair2Landlords to Sheldon Bosley Knight has been smooth and that you appreciate the service provided by our team.
We are particularly pleased to hear about your positive interactions with Heidi. She is a valuable member of our team, and we are thrilled to know that she made a significant impact on your experience.
Kind regards
Megan
Directors Office
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5/5
GoogleRecent check out of tenants, finding new tenants and check in ran smoothly (from landlord's point of view) with good communication and management of the various stages. No pressure sales/ upselling of insurance etc. Credit to James Taylor, Heidi Mecke, Kelly Wright, Mary Slater and Eloise Chaplin for being so helpful.
Parsley Β· 11 March 2024
Agent replied Β· 11 June 2024
Thank you for your positive feedback! We're thrilled that your recent tenant check-out, finding new tenants, and check-in process went smoothly. we're glad you found our team helpful.
We'll be sure to pass on your kind words to James, Heidi, Kelly, Mary, and Eloise.
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5/5
GoogleWe have a property that was passed over to Sheldon Bosley Knight Solihull from Fair To Landlords . We have experienced very good service and communication from them . I would like to say that James has always gone above and beyond to make dealing with this Agent a pleasure
Roy Β· 11 March 2024
Agent replied Β· 11 June 2024
Hi Roy,
Thank you for your 5-star review. We are so pleased to hear that you have experienced very good service and communication from the Solihull lettings team. It's great to hear that James has always gone above and beyond for you. We wish you all the best and look forward to working with you in future.
Many thanks,
Jenny
Directors Office
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