Sheldon Bosley Knight Shipston-On-Stour reviews

★★★★★ 5/5

Trustpilot

Niraj Shah's help

I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!

Prof · 31 July 2026

★★★★★ 5/5

Trustpilot

Jo Egan's response to a previous tenant…

Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers

Mr · 16 January 2026

★★★★★ 5/5

Trustpilot

We just visited the house and Jasmine…

We just visited the house and Jasmine was very helpful through the viewing. She answered all of our questions and was very friendly.

Калоян · 21 September 2026

★★★★★ 1/5

Trustpilot

Nothing personal, but be cautious with Sheldon.

I hope that those who read my review about Sheldon can actually see how manipulative they are. How can you lead someone on for 2months, and turn around and say the landlord chose another application that was introduced. In your email, you said the landlord went with another estate agency, not yourselves and that before you could even do anything, he had moved with them. We all know that’s a lie, and that NEVER happens. There can’t be another estate agency in the picture. Another offer cannot be introduced to a landlord when a client has been given the go ahead to apply for planning permission. We were already in the process when you did a turn around asking for 9grand- something that wasn’t agreed upon in the beginning. You want to save your company’s reputation and claim my review is not fair, but my review was even much reserved to not damage the little reputation you have left. Should I talk about what happened when we had a booking to visit the property to get a closer look at dimensions for the planning and no one turned up? Should I talk about the fake apology on the phone and a subsequent rebooking and this time the person (Declan) who was sorry he didn’t turn up the first time, didn’t turn up again to the other rebooked meeting and another lady we’d never met was there showing another client the venue at the same time of our booking? If your estate agency is transparent and fair, why are you doing viewings on a property you have agreed with another party to do planning permission. The thing about a company with rotten values is, it’s just a matter of time. We hardly give bad reviews, but I hope people can be advised when dealing with you. Absolutely shocking company. Nothing personal, just looking out for genuine people out there who may come across you.

Jesse · 9 July 2026

★★★★★ 1/5

Trustpilot

Don't use them

7Lee, the valuer, was very good and professional but, once we were signed up and passed on to their sales team and then their progressions team, they were more than useless. We have now exchanged contracts and completion is this week but had very little communication from them since selling. Bet they soon come running to collect their undeserved commission though 😤 Update 23/07/26 - Following the reply from Gary Simpson requesting more details - I wrote to him inviting him to call me and I would gladly go through the details with him. 2 weeks later and no response or a call - why am I not surprised! 🤔

Colin · 4 July 2026

★★★★★ 1/5

Trustpilot

Landlords beware

We asked Gavin Stokes from the Nuneaton branch to let our flat. We wanted the full management package. He arranged to value the property with tenant. Tenant has been in touch to say he never showed up. No email to us explaining why. This is after us waiting for him to come back after annual leave. So much time wasted. We're pretty shocked.

Matthew · 30 July 2025

★★★★★ 5/5

Trustpilot

Rental Property

When I initially contacted them about the rental they had available, they were extremely professional and answered all my questions and queries. They went through the whole process with me (as I had not rented before) and were extremely patient when I asked a lot of questions either over the phone or by email. When the initial rental process was completed, there was a further delay in moving in as asbestos was found in the property so I had to wait another couple of months before this was removed from the property and also for it to 'made good'. Throughout this, the team at the Oadby office were amazing and kept me up to date with everything that was going on, despite my constant 'badgering', but they took it in their stride and did a lot of chasing on my behalf with the insurance company and contractors to get me into the property. I cannot fault the Oadby team at all! They were courteous and professional and I would recommend anyone to go to them if they are looking to rent, or indeed if they were selling a property.

Mrs · 17 April 2026

★★★★★ 5/5

Trustpilot

When James showed us around this…

When James showed us around this property me and my partner fell it in love with it! After viewing it the landlord accepted us and said we could move it on the 14th November! Never been happier, hoping it’s our forever home! Thank you James 😃

Terry · 1 December 2025

★★★★★ 1/5

Trustpilot

A terrible company to manage your property

A terrible company to manage your property. I live abroad and since May 2024, Loveitts (as they were then known) and Sheldon Bosley Knight have since managed the property. SBK are supposed to visit and assess the property every six months - never happened. I have had to remind them to do this. In the 18x months SBK have managed my property, there has been ONE site visit (when it should be three)! Their third party contractors have no warranty on works, when there is a 2nd and 3rd recall on defective work. SBK do not internally document work orders - as they are contracted to do so. This makes guaranteeing work impossible and filing for UK taxes difficult. I have tenants that are destroying my property. SBK do nothing about this. They never follow-up with communications. Emails to SBK are not properly read. Makes overseas communication far harder than it should. In the 18 months I have been using SBK, my property has decreased in value (due to bad tenants), 80% of the accumulated rent goes back into fixing and repairs of the property; and I have ZERO idea what the state of my property looks like, as SBK do not visit the property to be my 'eyes and ears' let alone 'manage' the property.

Customer · 15 January 2026

★★★★★ 5/5

Trustpilot

Great service from Niraj

Niraj was absolutely amazing in helping with the tenant check-out of my rental property and sorting out some outstanding issues. He was pro-active, responsive, efficient and professional in every way. He kept me informed with the process, undertook the urgent tasks and resolved all the issues on time. Would definitely recommend dealing with Niraj.

Johanna · 28 May 2025

★★★★★ 1/5

Trustpilot

Shocking from start to.... well still waiting

Shocking from start to.... well still waiting. We initially booked a viewing for a rental property. This wasn't easy for us as myself and wife both work full time so to just drop everything at the click of a finger to get time of work wasn't easy - but we did it. At short notice they cancelled our viewing due to "logistical problems in the office" they then said there diary was very full and they'll try and find us a new date. Eventually they got back to us with a new date that only my wife could attend - I couldn't due to work commitments. But they offered and agreed from this point that if we wanted to go for the property - they would make sure I got to view the property in person before we were expected to sign anything or pay anything. My wife viewed the property and we applied for it on the basis I would be able to view it before proceeding. Anyway the landlord chose us as his ideal tenants so we requested for my viewing and basically got told they were to busy, we needed to pay the holding deposit or risk loosing out to someone else. They eventually offered me a viewing for the following morning at 9am - again to short notice to get the time off work. So we reluctantly told them to bypass us as we didn't want to mess the landlord around and we weren't happy because they'd gone back on what they said. I then contacted them the next day to say I understand if the property has gone to someone else now, but if they were able to make a viewing for me the following week(something they'd promised in the first place before expecting and holding deposit or official proceeding with the property) to allow me time to give work enough notice then we could look to proceed forward. They were very rude and basically told us they didn't understand why we wouldn't go ahead initially, and that they thought our reasoning was "weird" . This wasn't the first time they were rude - multiple times on the phone and also in person to my wife in the office. They eventually told us they'd contant the landlord and get back to us... we still haven't heard anything back nearly a week later. We've been left very frustrated and annoyed by the whole experience with Sheldon Bosley Knight. Considering all of this was caused in the first place by them cancelling our initial viewing we could both attend - yes these things happen - but there whole attitude and approach since then has been disgusting. They need a serious lesson in customer service and how to talk to people. And by the looks of other reviews - we aren't the only ones who think so. Pretty sure they wouldn't have explained to the landlord how and why this whole situation panned out as it did with his "ideal tenants" 🤔 UPDATE : Conveniently the following day after posting this review - my wife received a call from SBK stating we could still proceed with the property but again requesting a holding deposit to be paid before I could view the property. Unfortunately I was at work unaware of this call, and since we had heard nothing in well over a week - we had already viewed and applied for other properties. For which moments before my wife received the call from SBK I had received a call whilst at work stating we had been accepted for so paid the holding deposit. This whole situation has been a farce and could have been avoided had there been more organisation and quality of customer service from SBK in the first place. And ultimately its caused a headache for the landlord whom im sure is oblivious as to why this has all happened and probably thinks we are just messing hin around when really its the incompetency of SBK.

Shawn · 16 July 2025

★★★★★ 1/5

Trustpilot

Slooooow, problematic

Slooooow. Took nearly three weeks from agreeing to list to first advert. Sold in four days. Very poor communication with buyer meant an easy exchange took 3 months and only last minute. Avoid avoid avoid.

JJ · 27 July 2026

★★★★★ 1/5

Trustpilot

Thoroughly negative experience…

Thoroughly negative experience (staff!), we cannot recommend and advise anyone to chose another agent, there's plenty of choice in Harborough!

Jon · 9 October 2026

★★★★★ 5/5

Trustpilot

As soon as Niraj Shah came to my…

As soon as Niraj Shah came to my property to do a check, I knew he was going to be brilliant. He was polite, respectful. He removed his shoes prior to coming in without being prompted. It sounds trivial but for me it just shows a level of respect not seen often. He was knowledgeable and a fantastic representative for SBK.

Francis-Lloyd · 2 September 2024

★★★★★ 5/5

Trustpilot

Professional

Professional, responsive, supportive, we are very impressive for the service received. thank you to the whole team.

Charlie · 11 December 2025

★★★★★ 1/5

Trustpilot

Disappointing

Disappointing. Whilst SBK never actually helped sell my property, this is because they never showed up! Despite confirming the time slot and me chasing up with a call, heard nothing back!

Bhupinder · 11 July 2025

★★★★★ 5/5

Yell

Sales

I am extremely grateful to the staff, especially Morgan, who acted on my behalf to sell the cottage belonging to my late Mother. It was not all plain sailing but they kept me up to date and found ways around any unforeseen problems to be sure that the sale eventually completed. Property exchange is never easy but they always communicated with me and earned every penny we paid them!

MrsJ-155 · 7 October 2021

★★★★★ 1/5

Trustpilot

Appalling experience with a purchase…

Appalling experience with a purchase through the New Homes Team. If you are developer or potential purchaser reading this, the strong advice is move along and find a reputable agent. We suffered from untruths & broken promises. So disappointing that an estate agent is so driven to sell a house that they will waste months of peoples lives.

Mr · 23 June 2025

★★★★★ 5/5

Yell

Sales

Morgan is fantastic. What a kind, professional and polite service me and my Mum have received from Morgan when he helped with one sale and two purchases. I have dealt with several agents and he stands shoulders above the rest. Nothing is too much trouble and he is a great communicator. He is an asset to Sheldon Bosley.

MsJ-20 · 1 October 2021

★★★★★ 1/5

Trustpilot

Absolute idiots

Absolute idiots. Don't waste your time.

John · 4 August 2025

★★★★★ 5/5

Yell

Lettings

From start to finish, the whole process from our first viewing to moving into our property was made super smooth. Sarah was a pleasure to deal with, was always there to respond to any queries we had in a quick manner and we cannot recommend the whole team enough.

MrsJ-155 · 18 December 2021

★★★★★ 5/5

Trustpilot

Excellent letting agent

Excellent letting agent. Keeping you informed and updated through every process.

AHBarnard · 16 May 2025

★★★★★ 5/5

Yell

Lettings

We approached Sheldon Bosley Knight and asked them to let my latest property in Shipston on Stour. They found suitable tenants within days.And handled all the initial procedures very well indeed.My coach house is great and I am sure the tenants will be very happy there. Sarah, Sheldon Bosley Lettings Manager, was really good and clearly very knowledgeable about the processes involved. She was proactive and approachable. I shall look forward to dealing with her and the team during the tenancy.

MrJoseph-158 · 29 September 2021

★★★★★ 5/5

Yell

SBK

I have used SBK many times over the years to sell / rent my properties and have always found the service offered by Sue and her to team to be 2nd to none! They always keep me well informed of progress and go that extra mile to make sure everything goes smoothly.I thoroughly recommend using SBK and I will continue to use them without fail as the wealth of guidance and experience offered is limitless.

MrM-255 · 29 September 2021