Every review we hold for the Kineton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNiraj Shah's help
I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!
Prof · 31 July 2026
Agent replied · 24 September 2026
Hi, thank you very much for taking the time to leave a review. We're very grateful for your kind words and glad we were able to help you with the outcome you needed.
★★★★★ 5/5
TrustpilotI'm a long term renter with this…
I'm a long term renter with this company and i have never had any problems, Ethan is always extremely quick to help, he is very respectful and always goes above and beyond. Any issues are quickly resolved. Individual needs are always prioritised and worked around. Ethan from Coventry is only a message away to assist and help
LAURA · 18 September 2026
Agent replied · 24 September 2026
Hi Laura, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 5/5
GoogleIf we could give 10 stars to Patrick and his team we would honestly do it without any hesitation.
They've been nothing but amazing.
Before meeting Patrick and Maddie i did not have a very good opinion about estate agents in general but they've changed that for me.
Very professional and lovely to work with. If you need a great agent who will seamlessly sell your property, all you need is SBK Kineton
Malina · 20 March 2026
Agent replied · 17 April 2026
Hi Malina-Andreea, wow - thank you so much. It's reviews like this that make all the hard work worthwhile and really puts a spring in our steps! We're delighted to hear this and very glad we could help.
★★★★★ 5/5
TrustpilotJo Egan's response to a previous tenant…
Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers
Mr · 16 January 2026
Agent replied · 24 September 2026
Hi Mr Doughty, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 5/5
GoogleIf we could give more than 5 stars we certainly would. We cannot thank Patrick and his team enough with our house sale. They are without doubt the most friendliest and genuine people we have had the pleasure of buying our forever home with. Right from the outset nothing has been too much and they have been super quick to answer any questions or to arrange viewings. Wether you are selling or buying a home these guys are simply the best. Thank you so much team for everything.
Darren · 26 November 2025
Agent replied · 25 January 2026
Dear Darren, thank you so much for the glowing review. We are so pleased to hear your move went so well. We hope you have many happy years in your new home. Thank you again for taking the time to let us know. All good wishes from the SBK team.
★★★★★ 5/5
TrustpilotI’d like to extend my thanks to Niraj…
I’d like to extend my thanks to Niraj at SBK’s Leicester branch for his support during a challenging tenancy checkout. The tenant was reluctant to acknowledge the poor condition in which the property was left, but Niraj handled the situation with professionalism and care. His calm approach and clear communication helped guide the process to a fair resolution regarding the deposit. I appreciated his expertise and would confidently recommend his services to anyone seeking reliable property management assistance
Riaz · 31 October 2025
Agent replied · 25 December 2025
Hi Riaz, thank you for taking the time to leave this review. We're delighted to hear you were very happy with the service you received.
★★★★★ 5/5
TrustpilotJust the job
Just the job! Kate, Hannah and Lisa were really good during our purchase of a flat in Stratford upon Avon. They all were reliable, cheerful and effective, so thank you to all three. Based on our experience, this seems a good estate agents with a good friendly and professional ethos. Thank you.
Stevie · 10 March 2026
Agent replied · 24 September 2026
Hi Stevie, that's wonderful to hear. Thank you very much. We hope you're very happy in your new home.
★★★★★ 5/5
TrustpilotWe just visited the house and Jasmine…
We just visited the house and Jasmine was very helpful through the viewing. She answered all of our questions and was very friendly.
Калоян · 21 September 2026
Agent replied · 24 September 2026
Hi, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 1/5
TrustpilotNothing personal, but be cautious with Sheldon.
I hope that those who read my review about Sheldon can actually see how manipulative they are. How can you lead someone on for 2months, and turn around and say the landlord chose another application that was introduced. In your email, you said the landlord went with another estate agency, not yourselves and that before you could even do anything, he had moved with them. We all know that’s a lie, and that NEVER happens. There can’t be another estate agency in the picture.
Jesse · 9 July 2026
Agent replied · 24 September 2026
Dear Jesse, further to our communication with you today, we look forward to speaking to you on Monday.
★★★★★ 5/5
GooglePatrick and the team at Sheldon Bosley Knight have been absolutely fantastic and such a pleasure to deal with. From first viewing right through to completion, every query has been answered quickly, nothing is too much trouble and they really seem to care. Everything ran seamlessly and we cannot recommend them highly enough - thank you Patrick!
Mary · 26 November 2025
Agent replied · 25 January 2026
Dear Mary, thank you so much for your five star review. We are so grateful you have taken the time to let us know. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotWhen James showed us around this…
When James showed us around this property me and my partner fell it in love with it! After viewing it the landlord accepted us and said we could move it on the 14th November! Never been happier, hoping it’s our forever home! Thank you James 😃
Terry · 1 December 2025
Agent replied · 25 December 2025
Hi Terry, this is wonderful to hear. Thank you very much for your review and we hope you're very happy in your new home.
★★★★★ 5/5
TrustpilotGreat service from Niraj
Niraj was absolutely amazing in helping with the tenant check-out of my rental property and sorting out some outstanding issues. He was pro-active, responsive, efficient and professional in every way. He kept me informed with the process, undertook the urgent tasks and resolved all the issues on time. Would definitely recommend dealing with Niraj.
Johanna · 28 May 2025
Agent replied · 25 September 2025
Hi Johanna, we're delighted to hear that. Thank you very much.
★★★★★ 1/5
TrustpilotDon't use them
7Lee, the valuer, was very good and professional but, once we were signed up and passed on to their sales team and then their progressions team, they were more than useless. We have now exchanged contracts and completion is this week but had very little communication from them since selling.
Colin · 23 July 2026
Agent replied · 24 September 2026
Hi Colin,
Thank you for taking the time to speak with me. I really appreciate you sharing your feedback so openly.
I will be looking into the key points you raised to ensure we continue to improve as a business and learn from this experience. Your feedback is invaluable in helping us identify where we can do better.
I genuinely hope that, should you need an estate agent again in the future, you would consider giving us another opportunity. We are committed to learning from our mistakes and providing the level of service our clients deserve.
Thank you again for your honesty, and I wish you all the very best for the future.
Gary & The Sheldon Bosley Knight Team
★★★★★ 5/5
TrustpilotRental Property
When I initially contacted them about the rental they had available, they were extremely professional and answered all my questions and queries. They went through the whole process with me (as I had not rented before) and were extremely patient when I asked a lot of questions either over the phone or by email.
Mrs · 17 April 2026
Agent replied · 24 September 2026
Hi Kimberley Anne, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 1/5
TrustpilotSlooooow, problematic
Slooooow. Took nearly three weeks from agreeing to list to first advert. Sold in four days. Very poor communication with buyer meant an easy exchange took 3 months and only last minute. Avoid avoid avoid.
JJ · 27 July 2026
Agent replied · 24 September 2026
Dear Mr Pittaway,
Thank you for taking the time to share your feedback with us.
We apologise for the initial delay in getting your property onto the market. We did our best to work around your work commitments, the photographer’s availability and the amendments required to ensure you were 100% happy with the listing before it’s launch.
Once live, we were delighted to secure a buyer for your home in just four days. We’re sorry you felt 12 weeks (three months) from offer acceptance to completion was slow, whereas in the current market conditions this is a fantastic result.
Throughout the progression, our team remained dedicated to keeping you updated with weekly communications. We appreciate your comments and will utilise them to ensure our service is the best it can be. We are very happy that we were able to secure a buyer for your home and wish you all the very best in your next chapter.
Best regards,
Gary and The Sheldon Bosley Knight Team
★★★★★ 1/5
TrustpilotThis company (Coventry)manipulates the…
This company (Coventry branch) manipulates chronology, and facts. They lie whenever it suits them! They are not human beings, but ruthless psychopaths lying so brazenly and unscrupulously! I hope one day you feel the full, fitting weight of the humiliation on your own shoulders and back! I can't believe God could create such beings! I pray that I will be protected from such people in the future!
Vesela · 28 October 2025
Agent replied · 25 December 2025
Dear Vesela,
We are disappointed you felt the need to leave this review. You were served an eviction notice due to being significantly in arrears with the rent. As a result, you were given six weeks’ notice of the bailiff’s appointment allowing ample time to pack your belongings. Having chosen not to use this time, you were then given a brief period to return to the property to collect your belongings which, after various delays on your part, the landlord took time to meet you on a Sunday to help enable this. The landlord arranged for your items to be moved into one room, which you were told about, so they would be easier for you to collect and so the landlord could start to redecorate the property to be able to let it again. You were given several opportunities to collect your belongings sooner and the landlord was very fair given the circumstances.
★★★★★ 5/5
GooglePatrick was great to deal with and made the process seamless and easy for us! Couldn’t recommend enough! Thank you Patrick
Roisin · 2 September 2025
Agent replied · 23 September 2025
Hi Roisin, that's wonderful to hear and thank you very much for recommending us.
★★★★★ 5/5
GoogleWe’ve just completed the sale of our house through Sheldon Bosley Knight and the whole experience was outstanding from start to finish. Patrick, our estate agent, was superb throughout, professional, proactive, and genuinely invested in getting the best outcome for us.
Communication was always clear and timely, and the team consistently went above and beyond to keep things moving and make the process as smooth as possible.
Would highly recommend SBK to anyone looking for a reliable and top-class estate agent.
Keziah · 26 November 2025
★★★★★ 5/5
TrustpilotProfessional
Professional, responsive, supportive, we are very impressive for the service received. thank you to the whole team.
Charlie · 11 December 2025
Agent replied · 25 December 2025
Hi Charlie, we're delighted to hear that. Thank you very much.
★★★★★ 1/5
TrustpilotDisappointing
Disappointing. Whilst SBK never actually helped sell my property, this is because they never showed up! Despite confirming the time slot and me chasing up with a call, heard nothing back!
Bhupinder · 11 July 2025
Agent replied · 25 September 2025
We’re very sorry to hear this. Could you please email us at marketing@sheldonbosleyknight.co.uk and let us know which office this is in relation to so we can look into this further.
★★★★★ 1/5
TrustpilotA terrible company to manage your property
A terrible company to manage your property.
Customer · 15 January 2026
Agent replied · 25 January 2026
We are sorry you felt the need to post this review. We have been trying to contact you directly to try to resolve the issues you have raised. Inspections at the property were carried out in 2024 and 2025. Any maintenance issues and work needed to the property have been discussed, documented and agreed with you at the time of the inspections or the tenants making us aware. The rental income has generally been stable each month aside from the months where approved maintenance work has taken place. We pride ourselves on the level of service we give to our landlords and tenants and would be grateful if you could get in touch with us at your convenience so we can rectify this situation.
★★★★★ 5/5
GoogleSara, Katie and Karen were very professional, helpful and personable. They made selling our house easy! We would thoroughly recommend them and the service they provide for selling your house.
Amanda · 17 April 2022
Agent replied · 11 June 2024
Hi Amanda, thank you for taking the time to write a review and for the 5 stars. We are so pleased to hear that you felt as though Sara, Katie and Karen were professional, helpful and personable throughout the process of selling your home.
★★★★★ 1/5
TrustpilotLandlords beware
We asked Gavin Stokes from the Nuneaton branch to let our flat. We wanted the full management package.
Matthew · 30 July 2025
Agent replied · 25 September 2025
We are so sorry this happened. It was a genuine mistake on the part of our agent. We are sincerely sorry.
★★★★★ 5/5
GoogleA 5 star service was given by Sarah and her team. They are approachable, professional and extremely efficient. They make buying and selling a property stress free.
Kathy · 17 April 2022
Agent replied · 11 June 2024
Hi Kathy, thank you for your review and 5-star rating. We are delighted to hear that you had such a positive experience with Sara and the team and that they made the experience as stress-free as possible for you. We wish you all the best with your move.
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