Every review we hold for the Pershore office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNiraj Shah's help
I found Niraj Shah, who works in the Lettings department of SBK really helpful. I am between tenants - the flat needed to be re-painted, the place cleaned and the electricity restored. The resotarion of electricity, especially given Ovo's abysmal performance, has been stressful and unimaginably long - it took three days and several visits by Niraj. Throughout this period, Niraj has been patient and worked through each hurdle even though he was sometimes on leave. His dedication and passion sone through. Thank You Niraj!
Prof · 31 July 2026
Agent replied · 22 September 2026
Hi, thank you very much for taking the time to leave a review. We're very grateful for your kind words and glad we were able to help you with the outcome you needed.
★★★★★ 5/5
TrustpilotI'm a long term renter with this…
I'm a long term renter with this company and i have never had any problems, Ethan is always extremely quick to help, he is very respectful and always goes above and beyond. Any issues are quickly resolved. Individual needs are always prioritised and worked around. Ethan from Coventry is only a message away to assist and help
LAURA · 18 September 2026
Agent replied · 22 September 2026
Hi Laura, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 5/5
TrustpilotJo Egan's response to a previous tenant…
Jo Egan's response to a previous tenant made them the first stop for letting my property out, Josh viewed and was upbeat, i felt confident with his estimation and that's what the team managed to find me for my letting period, many communications, thanks to the whole team who i had many emails from and spoke to Isabell who found the new tenant and managed the process, many thanks guys, appreciate your hard work!! cheers
Mr · 16 January 2026
Agent replied · 22 September 2026
Hi Mr Doughty, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 5/5
TrustpilotI’d like to extend my thanks to Niraj…
I’d like to extend my thanks to Niraj at SBK’s Leicester branch for his support during a challenging tenancy checkout. The tenant was reluctant to acknowledge the poor condition in which the property was left, but Niraj handled the situation with professionalism and care. His calm approach and clear communication helped guide the process to a fair resolution regarding the deposit. I appreciated his expertise and would confidently recommend his services to anyone seeking reliable property management assistance
Riaz · 31 October 2025
Agent replied · 24 December 2025
Hi Riaz, thank you for taking the time to leave this review. We're delighted to hear you were very happy with the service you received.
★★★★★ 5/5
TrustpilotJust the job
Just the job! Kate, Hannah and Lisa were really good during our purchase of a flat in Stratford upon Avon. They all were reliable, cheerful and effective, so thank you to all three. Based on our experience, this seems a good estate agents with a good friendly and professional ethos. Thank you.
Stevie · 10 March 2026
Agent replied · 21 March 2026
Hi Stevie, that's wonderful to hear. Thank you very much. We hope you're very happy in your new home.
★★★★★ 5/5
TrustpilotWe just visited the house and Jasmine…
We just visited the house and Jasmine was very helpful through the viewing. She answered all of our questions and was very friendly.
Калоян · 21 September 2026
Agent replied · 22 September 2026
Hi, we’re delighted to hear this. Thank you very much for taking the time to leave a review.
★★★★★ 1/5
TrustpilotNothing personal, but be cautious with Sheldon.
I hope that those who read my review about Sheldon can actually see how manipulative they are. How can you lead someone on for 2months, and turn around and say the landlord chose another application that was introduced. In your email, you said the landlord went with another estate agency, not yourselves and that before you could even do anything, he had moved with them. We all know that’s a lie, and that NEVER happens. There can’t be another estate agency in the picture.
Jesse · 9 July 2026
Agent replied · 22 September 2026
Dear Jesse, further to our communication with you today, we look forward to speaking to you on Monday.
★★★★★ 5/5
TrustpilotWhen James showed us around this…
When James showed us around this property me and my partner fell it in love with it! After viewing it the landlord accepted us and said we could move it on the 14th November! Never been happier, hoping it’s our forever home! Thank you James 😃
Terry · 1 December 2025
Agent replied · 24 December 2025
Hi Terry, this is wonderful to hear. Thank you very much for your review and we hope you're very happy in your new home.
★★★★★ 5/5
GoogleCharlotte and her team were outstanding during the sale of our property! We suffered from a series of problems along the way and if it weren’t for Charlotte’s willingness and ability to help I’m sure we would never have got to Completion.
Steve · 16 December 2025
Agent replied · 16 April 2026
Dear Steve, thank you so much for your review. We are delighted to hear it.
★★★★★ 5/5
TrustpilotGreat service from Niraj
Niraj was absolutely amazing in helping with the tenant check-out of my rental property and sorting out some outstanding issues. He was pro-active, responsive, efficient and professional in every way. He kept me informed with the process, undertook the urgent tasks and resolved all the issues on time. Would definitely recommend dealing with Niraj.
Johanna · 28 May 2025
Agent replied · 23 October 2025
Hi Johanna, we're delighted to hear that. Thank you very much.
★★★★★ 1/5
TrustpilotDon't use them
7Lee, the valuer, was very good and professional but, once we were signed up and passed on to their sales team and then their progressions team, they were more than useless. We have now exchanged contracts and completion is this week but had very little communication from them since selling.
Colin · 23 July 2026
Agent replied · 22 September 2026
Hi Colin,
Thank you for taking the time to speak with me. I really appreciate you sharing your feedback so openly.
I will be looking into the key points you raised to ensure we continue to improve as a business and learn from this experience. Your feedback is invaluable in helping us identify where we can do better.
I genuinely hope that, should you need an estate agent again in the future, you would consider giving us another opportunity. We are committed to learning from our mistakes and providing the level of service our clients deserve.
Thank you again for your honesty, and I wish you all the very best for the future.
Gary & The Sheldon Bosley Knight Team
★★★★★ 5/5
TrustpilotRental Property
When I initially contacted them about the rental they had available, they were extremely professional and answered all my questions and queries. They went through the whole process with me (as I had not rented before) and were extremely patient when I asked a lot of questions either over the phone or by email.
Mrs · 17 April 2026
Agent replied · 26 May 2026
Hi Kimberley Anne, we take real pride in the service we provide so this is wonderful to hear, thank you.
★★★★★ 1/5
TrustpilotSlooooow, problematic
Slooooow. Took nearly three weeks from agreeing to list to first advert. Sold in four days. Very poor communication with buyer meant an easy exchange took 3 months and only last minute. Avoid avoid avoid.
JJ · 27 July 2026
Agent replied · 22 September 2026
Dear Mr Pittaway,
Thank you for taking the time to share your feedback with us.
We apologise for the initial delay in getting your property onto the market. We did our best to work around your work commitments, the photographer’s availability and the amendments required to ensure you were 100% happy with the listing before it’s launch.
Once live, we were delighted to secure a buyer for your home in just four days. We’re sorry you felt 12 weeks (three months) from offer acceptance to completion was slow, whereas in the current market conditions this is a fantastic result.
Throughout the progression, our team remained dedicated to keeping you updated with weekly communications. We appreciate your comments and will utilise them to ensure our service is the best it can be. We are very happy that we were able to secure a buyer for your home and wish you all the very best in your next chapter.
Best regards,
Gary and The Sheldon Bosley Knight Team
★★★★★ 1/5
TrustpilotThis company (Coventry)manipulates the…
This company (Coventry branch) manipulates chronology, and facts. They lie whenever it suits them! They are not human beings, but ruthless psychopaths lying so brazenly and unscrupulously! I hope one day you feel the full, fitting weight of the humiliation on your own shoulders and back! I can't believe God could create such beings! I pray that I will be protected from such people in the future!
Vesela · 28 October 2025
Agent replied · 24 December 2025
Dear Vesela,
We are disappointed you felt the need to leave this review. You were served an eviction notice due to being significantly in arrears with the rent. As a result, you were given six weeks’ notice of the bailiff’s appointment allowing ample time to pack your belongings. Having chosen not to use this time, you were then given a brief period to return to the property to collect your belongings which, after various delays on your part, the landlord took time to meet you on a Sunday to help enable this. The landlord arranged for your items to be moved into one room, which you were told about, so they would be easier for you to collect and so the landlord could start to redecorate the property to be able to let it again. You were given several opportunities to collect your belongings sooner and the landlord was very fair given the circumstances.
★★★★★ 5/5
GoogleAmy and the team at Sheldon Bosley Knight Pershore are absolutely fantastic. They are proactive, responsive, easy to talk to but above all understanding of your needs and requirements and completely transparent.
Their marketing material is put together extremely well, and when selling our property had people through the door and an offer on the table within a couple of days of us giving the nod.
I wouldn't hesitate to recommend them to anyone selling their property and we will continue to use the Sheldon Bosley Knight network of agents when selling any future property.
Care · 16 April 2022
Agent replied · 16 June 2024
Thank you for your kind words Mr and Mrs Eason. We are so happy that you had such a positive experience with our Pershore Team. If we can be of any assistance in the future please contact them and we all wish you every happiness for the future.
★★★★★ 5/5
GoogleWe bought our first home through Sheldon Bosley Knight. Amy has been such a support throughout the whole process going out of her way to give us help and advice as we were first timers!From first viewing to moving in we felt at ease with Amy and as though we could talk to her like a friend. If all estate agents were like Amy the world would be a very happy place :)Very friendly, polite and professional! (Source : allAgents)
Olivia · 25 March 2023
★★★★★ 5/5
GoogleJust completed on our house sale in Pershore and Amy and the team could not have been more professional or helpful. Class act from start to finish with the best doggie biscuits and welcome in town. Absolutely the best estate agent experience. Thanks SO much!
Jacci · 25 March 2023
Agent replied · 16 June 2024
Hi Jacci,
Thank you for your 5-star review. Congratulation on the completion of your home. We are so pleased to hear that you have had such a great experience with Amy and the team and that you found them professional and helpful.
Many thanks,
Sophia Nevin
Directors Office
★★★★★ 5/5
GoogleVery happy with the Pershore team at Sheldon Bosley Knight following the recent sale of a property on behalf of my deceased neighbours. Amy and the team were very helpful keeping me updated on all aspects of the sale as it progressed.
John · 25 March 2023
Agent replied · 16 June 2024
Hi John,
Thank you for taking the time to write a 5-star review.
We are so sorry to hear about the loss of your neighbour and glad to hear that that you found Amy and the team helpful through out the process.
If there is anything we could do to help in the future, please do not hesitate to get back in touch.
Kind regards,
Sophia
Directors Office
★★★★★ 5/5
GoogleTracey and the team at SBK Pershore showed the benefit of using experienced and knowledgeable Agents during the inevitability stressful time of negotiating for, and securing, a new home.
Communication is the key to everything when buying a home and the SKB team kept us informed throughout.
Our seller was very nervous and tentative and could easily have dropped out of the deal without the support of Tracey in particular.
Estate Agents get a bad Press……..this one is good!
Kel · 16 April 2022
★★★★★ 5/5
TrustpilotProfessional
Professional, responsive, supportive, we are very impressive for the service received. thank you to the whole team.
Charlie · 11 December 2025
Agent replied · 24 December 2025
Hi Charlie, we're delighted to hear that. Thank you very much.
★★★★★ 1/5
TrustpilotDisappointing
Disappointing. Whilst SBK never actually helped sell my property, this is because they never showed up! Despite confirming the time slot and me chasing up with a call, heard nothing back!
Bhupinder · 11 July 2025
Agent replied · 23 October 2025
We’re very sorry to hear this. Could you please email us at marketing@sheldonbosleyknight.co.uk and let us know which office this is in relation to so we can look into this further.
★★★★★ 1/5
TrustpilotA terrible company to manage your property
A terrible company to manage your property.
Customer · 15 January 2026
Agent replied · 21 March 2026
We are sorry you felt the need to post this review. We have been trying to contact you directly to try to resolve the issues you have raised. Inspections at the property were carried out in 2024 and 2025. Any maintenance issues and work needed to the property have been discussed, documented and agreed with you at the time of the inspections or the tenants making us aware. The rental income has generally been stable each month aside from the months where approved maintenance work has taken place. We pride ourselves on the level of service we give to our landlords and tenants and would be grateful if you could get in touch with us at your convenience so we can rectify this situation.
★★★★★ 5/5
GoogleOn entering Sheldon Bosley Knight, we were first greeted by the friendly Amelia who arranged the valuation for us.
The second meeting was with Amy, who did the valuation. What a resplendent show of confidence and authority! Her negotiation skills were at first glance exemplary; selling snow to an Eskimo would have been effortless for her.
Following Amy’s unforgettable visit, it was Amelia’s turn to become acquainted with our place. She asked all the important questions, and was really keen to learn about the house, offering presentation suggestions here and there.
It was at this point that we realised we had chosen the right team.
We then met Emil, who happens to be a photographic wizard and very professional with video too. The marketing really showed our property in its best light.
We sold it after the first viewing, which Amelia informed us of by chasing us around the Abbey Park! This is a testament to the quality of the work of this duo, and Emil’s wonderful photography. They really went above and beyond what we expected.
This was an unforgettable experience from the moment we first opened the door to Sheldon Bosley Knight to when we closed the door for the last time and moved to the new house.
We wish Amy, Amelia and Emil all the best, you are all a credit to Sheldon Bosley Knights and exemplars of your trades.
Shaun, Marek and Freddie
Shaun · 17 June 2022
Agent replied · 16 June 2024
Thank you so much Shaun, Marek and Freddie for this fantastic review on Amy, Amelia and Emil! We are so delighted to hear that you had such an unforgettable experience whilst selling your home with us. We completely agree Amy's knowledge and negotiation skills are formidable, not to mention Amelia's attention to detail. And, well what can we say about Emil except for the fact you hit the nail on the head, he is a photographic wizard! We really do appreciate your review and 5-star rating and can only wish you the absolute best in your new home.
★★★★★ 5/5
GoogleSuperb!!!!
We we sold our property with Sheldon Bosley Knight and the property we purchased was with Sheldon Bosley Knight.
We sold our property in 8 weeks, and I would give the team at Sheldon 10 out of 10 for how they handled this!
As a seller you focus on getting your property sold. Which they did exceptionally well. The part you forget about is when you are purchasing another property there can be lots of complications in the chain with other peoples solicitors and estate agents. This is where Chloe and Christian became absolute super stars!!! They most definitely went the extra mile and beyond!!
They would always be contactable or return calls swiftly, they chased and were actively on the tail of others in the chain and got things moving. They were proactive throughout the whole process.
Chloe, Christian and all of the team are superb and I would highly recommend them as an estate agents. A definite 5* service. Can’t thank them enough for what they did for us!!
Anna · 16 April 2022
Agent replied · 16 June 2024
Hi Anna, thank you for such a lovely review and your fantastic comments about Christian, Chloe and the team. We know Christian and his team pride themselves on delivering first class communications and service. We appreciate the recognition they delivered on this occasion. We wish you all the best in your new home.
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