Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFrom the start of deciding to move from our current sales agent to Seymours, they have been excellent from the word go. They really did deliver what they promised, my house was sold within the first week of viewings and just after lockdown. The uncertainty in the current market did make me quite nervous but Seymours were always reassuring. They are very responsive and dealt with issues professionally and promptly. The entire team are really an asset to the company, I would definitely recommend using Seymours to anyone in their local and surrounding areas.PositiveResponsiveness, Professionalism
Catherine · 25 August 2021 · Seymours Knaphill
Agent replied · 19 June 2024
Catherine, thank you so much for taking the time to leave this glowing and detailed review, it does mean a lot to the team! We were only too glad to help with the sale and even though lockdown did present us with a few challenges, we got there in the end, as I knew we would! Good luck with the move and if we can be of assistance in the future, please do not hesitate to get in touch. Regards, Simon Stone, Seymours Knaphill
★★★★★ 5/5
GoogleI was impressed with Ben. I found him very knowledge on the housing market, the buying and selling process , mortgages and stamp duty.PositiveProfessionalism
Gemma · 25 August 2021 · Seymours Addlestone
Agent replied
Gemma, thank you so much for taking the time to write this 5-star review and for your comments about Ben, I will be sure to let him know! We really do appreciate your feedback and if ever need our services again, please do not hesitate to get in touch. Chris Howe, Seymours Addlestone
★★★★★ 5/5
GoogleRecently I viewed several properties across Addlestone and Chertsey with Michaela. I’m new to property searches but she exceeded my expectations. She was helpful and friendly and showed me exactly what I was looking for. Thank you so much. I couldn’t recommend this agency enough.PositiveResponsiveness, Quality, Value
Sandra · 25 August 2021 · Seymours Addlestone
Agent replied
Thank you so much for your kind words Sandra,
★★★★★ 1/5
GoogleIf I could score in negatives I would! We have sold and brought many houses but Seymours, Chris and Ben, were absolutely unprofessional and unethical. We had an accepted offer on a house, initially we found it odd why Ben kept calling us every other day even though we had explained we have an appointment next week with the bank. Unfortunately, due to unexpected issues We decided to re-negotiate the agreed offer and when we realised it was not possible we decided to stick with the original offer as we loved the house. Interestingly within hours of this conversation ben let it slip that another buyer had put an offer on the house! How they managed to do that whilst we had an accepted offer is still beyond me! Nevertheless despite sticking with the agreed offer, Seymours started ghosting us! Not answering if we are going ahead with the sale or answering our emails or questions from our bank. After nearly 5 days, Chris told us he will respond to us by Friday and when he didn’t, we called on Saturday And apparently he doesn't work on weekends and he simply had left us hanging! (Who does that in a professional world!?). We then decided to give up on the house and Seymour's NEVER called us back. We wasted 5 days, multiple phone calls and never got a clear answer. I can only imagine , there was something illegal and unethical going on that an estate agent would act in such way, otherwise surely they could have simply replied. If you want a reasonably honest answer dont go hereNegativeResponsiveness, Quality, Professionalism, Value
Mahsa · 25 August 2021 · Seymours Addlestone
Agent replied · 29 July 2023
Mahsa, thank you for taking the time to write this review and for sharing your experience. We take it very seriously when expectations have not been met and we will always look to resolve wherever possible. If you want to contact me directly to discuss this further, my email is james@seymours-wba.co.uk. James Rowsell, Partner.
★★★★★ 5/5
GoogleOutstanding people working in this office. Always willing to go the extra mile to help out and communicated very well throughout the process. Archie Hessie particularly went out of his way on a number of occasions including coming to show us a 2nd viewing of a property on his day off. Top work all round. CheersPositiveResponsiveness, Professionalism
Luke · 25 August 2021 · Seymours Horsell
Agent replied
Thank you for your kind review Luke from Archie and all the team.
★★★★★ 5/5
GoogleOur sale wasn't the easiest in the world and was fairly protracted, but Seymours were hugely professional and patient throughout. They were honest and open every step of the way and helpful every time we needed them and they went above and beyond on more than one occassion. I think it's fair to say that we would not use another estate agent in the area if I had a house to sell and we'd also prefer to use them for a purchase as they really do help on both sides.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 25 August 2021 · Seymours Horsell
Agent replied
Thanks for the review Ross. We hope you and the family are settling in well to your new home.
★★★★★ 5/5
GoogleSeymours were a pleasure to deal with from start to finish. A sensible strategy was put in place to attract significant attention for our property. The team were then extremely effective at generating interest across Surrey and from London and ultimately achieved a result beyond our expectations. We would have no hesitation is using Seymours again.PositiveResponsiveness, Quality, Professionalism
Kirsteen · 25 August 2021 · Seymours Horsell
Agent replied · 24 June 2023
Thank you for trusting us and taking the time to leave such a kind, detailed and positive review.
★★★★★ 5/5
GoogleThanks to all the team at Seymours - in particular Tom Biffen - for helping us secure our house purchase. Since day one / first viewing, Tom has kept us up to date every step of the way and we've had brilliant service. Tom's been friendly, professional and efficient throughout - we wouldn't hesitate to recommend Seymours. Best agents we've interacted with throughout our property search, and Tom certainly puts our own estate agent in London to shame!PositiveResponsiveness, Quality, Professionalism
Abigail · 25 August 2021 · Seymours Horsell
Agent replied
Thank you for taking the time to leave us a review and recommendation Abigail. We look forward to welcoming you to the village soon.
★★★★★ 5/5
GoogleFantastic service from Seymours, and in particular Tom. Tom was a massive factor in getting us over the line. Thank you for getting us the sale.
Kylie · 22 August 2021 · Seymours Godalming
Agent replied
Kylie, we have passed on your thanks to Tom. At Seymours we do everything we can to keep the sales process as smooth as possible and we are so happy that everything went well for you. Thank you for sharing your experience with us.
★★★★★ 4/5
GoogleDespite a few hurdles, we got there in the end. Thank you, Clive Gee, for your hard work and professionalism in holding our hand through the transaction. Your efforts were greatly appreciated. Can someone come and take the For Sale sign down though please? Thanks
Alice · 17 August 2021 · Seymours Burpham
Agent replied
HI Alice, great to hear and we are pleased that we could help you. Consider the sign sorted!!
★★★★★ 5/5
GoogleBuying a property is never easy especially during the Pandemic, fortunately the team at Seymours led a tricky transaction with professionalism and care, Anna and Dan were especially personable and id highly recommend the team as a whole.
Richard · 17 August 2021 · Seymours Addlestone
★★★★★ 5/5
GoogleI was looking for a home and Josh was what I’d describe as on it. He helped me find a home very quickly and listened to what I was looking for. He’s such a friendly and informative person and was always at the other end of the line when I had a question. Seymours Addlestone are lucky to have him!
Hiba · 17 August 2021 · Seymours Addlestone
Agent replied
Hiba, thank you so much for your kind words about Josh, and how he found you your new home! We are indeed very luck to have him here, and wish you all the very!
★★★★★ 5/5
GoogleMy let was handled extremely professionally and any queries or questions i had during the tenancy was responded to in more than quick fashion. I would be very happy to recommend them at any time.
Andy · 17 August 2021 · Seymours Godalming
Agent replied
Andy, it was a pleasure to assist with your let and we really appreciate your review of our lettings service and recommendation.
★★★★★ 5/5
GoogleWe would like to say a huge thank you to Tom for his perseverance and patience. Through no fault of ours or Seymours, their continued dedication, professional and communication was second to none. I would highly recommend Seymours. We got there in the end! Thank you.
Jackie · 6 August 2021 · Seymours Godalming
Agent replied
Tom and the team are so pleased that we were able to help. It was a pleasure working with you and we really appreciate your 5 star review.
★★★★★ 5/5
GoogleI would like to give some positive feedback for Seymours Guildford, in particular Joseph Baldwin who has gone above and beyond to try to find me a property. I would highly recommend their services.
S · 5 August 2021 · Seymours Guildford (6 London Rd)
Agent replied
Thanks for taking the time to review and the 5* - pleased we cold help you.
★★★★★ 4/5
GoogleThe service provided by Seymours was generally very good especially in view of the difficulties presented by the latest 3-month lockdown. They responded promptly to enquiries and were friendly and professional throughout. Our only issue would be with the valuation price that seemed strangely at odds with the final selling price; this was unexpected and therefore disappointing.
Rosemary · 30 July 2021 · Seymours Guildford (243 High Street)
Agent replied
Hi Rosemary,
Thank you so much for taking the time to review our services. The current situation can sometimes create a testing time for everyone - but we, like you, are firm believers that if we do the best we can to help our customers, friends and the local community, we will all conquer the situation in the end! When it comes to pricing properties, we use our experience of trading as estate agents in the local area (in this case nearly 30 years) combined with modern technology and market trends. Regardless of this, pricing property is never an exact science, but we do try to guide all of our clients to the best of our ability. Often, the best practice is to expose a property to the marketplace fully and openly for a period of time to explore every enquiry that is received. By doing so helps to ensure that the best price is received, but ultimately the market itself dictates the terms.
Keep well and thank you for using us.
★★★★★ 5/5
GoogleI have recently used Seymours to sell my property and the experience was professional and efficient throughout the whole process. From Daniel who was professional from the start providing a fair assessment of my property and it's value. Then with Simon who followed the whole process through in a professional and an efficient manor keeping me regularly updated all the way. Would be very happy to recommend them in future.
Gary · 30 July 2021 · Seymours Guildford (243 High Street)
Agent replied
Hi Gary,
Thanks for the the amazing review, it's really appreciated. The Guildford office has a great team that compliment each other well, so we are really pleased that you experienced the same. We have passed on your review to both Simon & Daniel.
★★★★★ 5/5
GoogleSeemless experience and always available for viewings - even when late notice, thanks so much to Adam and the team for getting us over the line.
Alasdair · 30 July 2021 · Seymours Godalming
Agent replied
Adam and the team were happy to help and the outcome made it all worthwhile, including your fantastic review. Thank you
★★★★★ 5/5
GoogleThey are currently looking after my property fully managed and they offer an excellent service. Always contactable and really take the pressure off renting a flat
Andy · 21 July 2021 · Seymours Godalming
Agent replied
We are delighted to be managing your property and are always here to assist. Thank you so much for taking the time to leave a review which we will share with the lettings team.
★★★★★ 5/5
GoogleGreat agency, friendly and efficient staff, would highly recommend.
Pauline · 16 July 2021 · Seymours Guildford (243 High Street)
Agent replied
Thanks Pauline. We thrive on recommendations - keep well.
★★★★★ 5/5
GoogleGreat agency, friendly and efficient staff, would highly recommend.
Pauline · 15 July 2021 · Seymours Guildford (6 London Rd)
Agent replied
Thanks Pauline. We thrive on recommendations - keep well.
★★★★★ 5/5
GoogleIt was our first time to buy a property, I'd say with Seymous the journey has been great. Everyone who was involved in each step was patient and professional. I will highly recommend Seymous.
Bernie · 9 July 2021 · Seymours Guildford (243 High Street)
Agent replied
Thanks Bernie, we really appreciate recommendations. Enjoy your first home.
★★★★★ 5/5
GoogleIt was our first time to buy a property, I'd say with Seymous the journey has been great. Everyone who was involved in each step was patient and professional. I will highly recommend Seymous.
Bernie · 8 July 2021 · Seymours Guildford (6 London Rd)
Agent replied
Thanks Bernie, we really appreciate recommendations. Enjoy your first home.
★★★★★ 5/5
GoogleMy partner and I viewed a house in Burpham with Seymours last week and was greeted by the very friendly and smiley Ellyshia Galbraith from the local branch, who showed us around the property. She was extremely helpful, patient, informative and easy to talk to. She took the time to voice her ideas, suggestions and opinions with us which was very insightful. She was easy to contact via phone/email and very quick to reply. We enjoyed meeting Ellyshia and wanted to express our gratitude for her excellent services.
Hannah · 4 July 2021 · Seymours Burpham
Agent replied
That's fantastic to hear Hannah. We'll make sure that Ellyshia knows about the review. Keep well.
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