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Seymours reviews

★★★★★ Excellent

453 reviews across 1 platform

6 London Rd, Guildford GU1 2AF

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Seymours's Guildford office at 6 London Rd is rated 4.8 out of 5 across 453 reviews on 1 platform, including 453 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

453

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Seymours. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our home through Seymours and overall had a very good experience, even in what has been a tougher market. The team worked hard from the outset and generated a strong level of viewings, which helped us secure a buyer sooner than expected. Although the sale itself took longer than hoped due to delays further down the chain, Seymours remained proactive throughout. In particular, Simon Gresswell has been excellent, consistently chasing, pushing, and keeping us updated to move things forward wherever possible. His communication and persistence have been genuinely appreciated. Despite the challenges outside of their control, Seymours have been professional, supportive, and committed to getting the sale over the line.

Will · 17 August 2026

Agent replied · 22 August 2026

Dear Will, Thank you for such a lovely review. We’re delighted to hear you had such a positive experience with the team and really appreciate your kind words about Simon’s communication, persistence and support. Thank you again for choosing Seymours, and we wish you all the very best in your new home. The Seymours Guildford Team

5/5

Google

They found us our dream home! A huge thank you to the whole team, especially Louie, who has the patience of a saint 😅. For the best part of a year, he checked in with us every week, sent through countless properties, kept us updated, and never once made us feel pressured. There were definitely times when we thought we'd never find the right place, but he never gave up on us. Luke, Clive and Jules were brilliant as well and just great to deal with throughout. And a special mention to Maddie, who showed us around so many houses over the months and always made us feel welcome, including the one we ended up buying! Even the purchase process was smooth from start to finish, including with the conveyancers they recommended. Honestly, we couldn't be happier.

Tom · 15 June 2026

Agent replied · 22 June 2026

Dear Tom, Thank you for your wonderful review. We're delighted we could help you find your dream home! Louie will be thrilled to hear your kind words. His dedication, patience and commitment throughout your search are exactly what we strive for, and we're so pleased he was able to support you every step of the way. We're also grateful for your lovely comments about Luke, Clive, Jules and Maddie. It was a pleasure helping you through the process, and we're delighted everything went smoothly from viewing to completion. Thank you for trusting us with your home search. We wish you many happy years in your new home! Best wishes, The Seymours Team

5/5

Google

A big thank you to the Seymour’s team who have helped us every step of the way during our buying process. But an extra special thanks to Charles as he was very aware of our requirements to the point that we actually gave up looking. He never stopped getting in touch and eventually came up with a banger of a property before it went to market. We can’t thank him enough.

Alan · 8 June 2026

Agent replied · 22 June 2026

Dear Alan, Thank you so much for your kind words. We're delighted to hear that Charles was able to help you find the perfect property. Your feedback means a lot to the team, and we'll be sure to pass on your special thanks to Charles. Wishing you all the best in your new home! Many thanks Seymours Team

5/5

Google

Found our ideal home in Guildford marketed by Seymours of Guildford. Finally completed despite issues arising within the chain. However, Seymours were extremely professional and helpful throughout the process from the early stages of placing an offer to completion. Clive Gee was particularly helpful and proactive in monitoring progress and resolving problems with our purchase. Consequently, I would highly recommend Seymours for their professionalism throughout the purchasing process.

Mike · 22 May 2026

Agent replied · 22 June 2026

Thank you for your feedback Mike. We wish you all the happiness in your new home

5/5

Google

Thank you Seymour’s, in particular Charles Newman, for handling the sale of my one bed flat in Guildford. From start to finish, Seymour’s have been brilliant to work with and I would recommend them to anyone looking to buy or sell - In fact, I have already recommended them to a close friend looking to sell. Thanks again

Lucy · 22 July 2026

Agent replied · 22 August 2026

Dear Lucy, Thank you so much for your fantastic review. We're delighted to hear that Charles and the team provided such a positive experience from start to finish with the … More

5/5

Google

Anyone looking to sell their property should look no further than Seymour’s. Right from the beginning Andy was up front and honest and his knowledge of the market and area second to none! We couldn’t fault the whole team. Clive was like a breath of fresh air with his ongoing support and regular updates, his communication and pro active approach was amazing. I wouldn’t hesitate to recommend this company to anyone, 5 stars!!!

Mike · 20 February 2026

Agent replied · 20 March 2026

Mike, Thank you very much for your kind review. We’re delighted to hear that Andy’s market knowledge and Clive’s proactive communication made such a positive difference throughout your sale. Your recommendation means a great deal to the whole team, and we really appreciate you taking the time to share your experience.

5/5

Google

A huge shout-out to the entire Seymour's team, but especially to Charles Newman and Jules Smethurst. Without them, we wouldn't have secured our dream home in one of Guildford's most sought-after areas or reached completion so quickly and smoothly. We can't thank them enough! Looking back, it has been a long and exhausting journey. We first began our house search in 2024 with another estate agents and moved to Seymour's at the beginning of 2026. Initially, we were a little concerned that a larger estate agency might feel too corporate or be focused on pushing for a quick sale. In reality, that’s not been the case at all. Charles is one of the kindest, most knowledgeable and dependable person we've had the pleasure of working with. From our very first conversation through to completion, he kept in close contact, keeping us updated every step of the way and proactively suggesting properties that genuinely matched our requirements. He was always easy to reach, and his advice was consistently honest, thoughtful, and never pushy. We always felt he had our best interests at heart. Once our offers were accepted, Jules became our main point of contact throughout the conveyancing process, and we were blown away by her dedication and work ethic. She worked tirelessly to coordinate between all the parties involved and to resolve the many issues that inevitably arose along the way. Time and again she responded to emails late into the evening and over weekends, simply to ensure that nothing was left unresolved. Her commitment, professionalism, and attention to detail were truly exceptional. We feel incredibly fortunate that Charles and Jules were with us throughout this journey. The care, integrity, and professionalism they showed at every stage gave us complete confidence that we were in the best possible hands. We would recommend Seymour's without hesitation, and Charles and Jules in particular are an absolute credit to the company.

GH · 8 August 2026

3/5

Google

This is a mixed but hopefully fair review. We went with Seymours because they had sold the most properties in our postcode, had a competitive fee, and had done their research thoroughly. Andy was very professional, by far the most positive out of all the different estate agents who valued our property, and I felt provided a more personal touch than the other companies as well. We had a couple of issues with communication, notably receiving little to no notice of viewings and a survey booking. We struggled to speak to the same person at the office so were often given mixed messages. We also weren’t assured when dropping off or picking up keys that no questions were asked (e.g. which house the key was for). When we picked up our key we weren’t asked for any information and we could have been anyone. Finally, there was slight damage during one of our house viewings and we were very unimpressed that, not only were we not notified, but Seymours took no accountability for the damage and became unresponsive for a period.

Ben · 20 November 2025

Agent replied · 13 November 2025

Thank you very much for taking the time to share balanced and detailed review. We’re genuinely pleased to hear your positive comments about Andy’s professionalism, research, and the personal touch you experienced when you initially met with us to provide a valuation and marketing appraisal of your property, it’s great to know those aspects stood out when you chose to sell with us. We’re also delighted that the initial valuation was achieved, with an acceptable offer before launching your property to the market. We’re sorry to hear that there were moments where our communication didn’t meet expectations. Viewings and surveys can sometimes be requested at short notice due to the limited notice buyers and surveyors often give us, though we do understand this can catch sellers off guard. We’re working on improving how we communicate these situations to make the process feel smoother and more predictable, and we’re already reviewing the minimum level of notice each client requires when arranging any visits to their property to improve this process for future clients. With regard to key handling, we want to reassure you that we hold all sellers’ ID on file and always cross-check these details before releasing keys to any party claiming to own the property. However, we appreciate that without explaining this process more clearly, it may leave clients uncertain about the level of security, and that’s something we will work to improve going forward. Regarding the property visit and subsequent damage, our team handled a buyer visit on a Friday and checked the property before leaving, finding everything safe and as we had found it. We were notified of an issue the following day, and our Associate Partner, Luke, picked this up immediately on his weekend off via WhatsApp to find a resolution. He arranged with the buyers over that same weekend that they would resolve the matter upon completion of their purchase. From our perspective, we felt the situation was resolved satisfactorily, but we’re sorry if this didn’t align with your expectations or the speed of response you were hoping for. We truly value your feedback, both the positive and the constructive, as it helps us to continue improving the service we provide to all our clients. Thank you again for choosing Seymours Guildford, and we wish you all the very best for the future.

5/5

Google

I met Charles while he was helping a lady i care for. Helping her to sell and find a property to buy. Charles has been so understanding and so helpful and nothing was to much he always had the answers that my lady …

Mary · 22 July 2026

Agent replied · 22 August 2026

Dear Mary, Thank you so much for your kind review. We're delighted to hear that Charles was able to provide such understanding, helpful and reassuring support throughout … More

5/5

Google

I recently instructed Simon and the team to sell my property in Chilworth, Surrey and received a first class service from start to finish. Simon is very approachable/friendly/professional and has years of local experience. All elements of the business side were actioned promptly, the photographer showed great attention to detail and the office team provided an efficient service with good communication and prompt feedback etc. I would have no hesitation recommending the services of Simon and his team.

Keith · 20 October 2025

Agent replied · 20 March 2026

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Simon and the team provided a first-class service throughout your sale in Chilworth. Your recommendation means a great deal to us, and we’re so pleased everything ran smoothly from start to finish.

5/5

Google

Andy and his team have been absolutely fantastic throughout my house sale. I met with four estate agents in total, and Andy really stood out, he came fully prepared, having clearly researched my local area and comparable properties. He took the time to understand my anxieties and was incredibly reassuring and supportive every step of the way. I can see why Seymours are so highly regarded in the area, I’d recommend them without hesitation.

Laura · 6 November 2025

Agent replied · 13 November 2025

Thank you for your wonderful feedback. We’re so pleased to hear that Andy and the team provided such a supportive and professional experience throughout your sale. Your recommendation and kind words mean a great deal to us.

5/5

Google

We have just sold our house and moved, this was quite stressful but thanks to Seymour’s and the great team in sales and of course the client support team, things moved through both the sales and purchasing processes fairly smoothly 😂 …

Frank · 22 July 2026

Agent replied · 22 August 2026

Dear Frank, Thank you so much for your fantastic review. We're delighted to hear that, despite the inevitable stresses that can come with moving home, our sales and Client … More

5/5

Google

Over the last 3 months we have had extensive contact with Seymour’s estate agents in Guildford and I have to say all the staff have been absolutely fantastic. In particular Charlie B, Hollie and Lauren have always been very friendly and …

Stephen · 22 July 2026

Agent replied · 22 August 2026

Dear Stephen, Thank you so much for taking the time to leave such a fantastic review. We're delighted to hear that you had such a positive experience with the team over the … More

5/5

Google

Simon was extremely professional, responsible and proactive throughout the whole process. He kept on top of everything, communicated clearly, and was always willing to help when things needed chasing or resolving. His professionalism and commitment really stood out and gave us a lot of confidence during the transaction. We really appreciated all of Simon’s help and would highly recommend him and the Seymours Guildford team.

Chenyang · 21 August 2026

5/5

Google

Seymours were given the difficult task of selling my elderly mother's 'specialist' flat as part of her estate. Charles Newman and Simon Greswell were in particular professional, imaginative and thoughtful in their approach to selling the …

Thomas · 22 July 2026

Agent replied · 22 August 2026

Dear Thomas, Thank you for your thoughtful review. We really appreciate you taking the time to share your experience. Selling a specialist property can present unique … More

5/5

Google

We recently put our house on the market with Seymours Guildford, and the experience has been smooth and straightforward from the very beginning. Hollie has been incredibly professional, supportive, and caring throughout the entire process. …

Vicky · 22 July 2026

Agent replied · 22 August 2026

Dear Vicky, Thank you so much for your wonderful review and recommendation. We're delighted to hear that your experience of selling with Seymours Guildford has been smooth … More

5/5

Google

Simon and the team have been fantastic with helping to progress the sale, keeping us informed throughout the process and going above and beyond to assist with any difficulties. We have no hesitation in recommending Seymours.

Natalie · 22 July 2026

Agent replied · 22 August 2026

Dear Natalie, Thank you for your wonderful review. We're delighted to hear that Simon and the team kept you well informed throughout the sale and were able to support you … More

5/5

Google

Our experience with Seymours in Guildford has been everything we wished for in an Estate Agent. They've been honest and hard working in getting our house on the market really quickly and getting people into see it almost straight away. With a realist price and great write up and amazing communication each step of the way, it has been the dream partnership. I would highly recommend them. Thanks to Andy and all the team for making it all stress free and easy.

Emma · 20 June 2025

Agent replied · 20 March 2026

Dear Emma, Thank you so much for your kind words! We’re thrilled to hear that your experience with Andy and the team was everything you hoped for. It was a pleasure helping you, and we’re so glad we could make the process smooth and stress-free. Wishing you all the best in your next chapter! Many thanks The Seymours Team, Guildford.

5/5

Google

As a first-time buyer, I couldn’t have asked for a better experience. Claudia Phelan at Seymours has been incredibly helpful, professional, and responsive throughout the entire process. I had quite a lot of questions along the way, but Claudia was always patient and provided clear, accurate answers every time. Her support made the whole journey much smoother and less stressful than I expected. I’m truly grateful for her help and would highly recommend her to anyone looking to buy a property!

Qiu · 20 June 2025

Agent replied · 20 March 2026

Dear Qiu, Thank you for your lovely feedback! We're so pleased to hear Claudia made your first-time buying experience smooth and stress-free. We'll be sure to pass on your kind words, she’ll be delighted! Wishing you all the best in your new home! Many thanks The Seymours Team, Guildford

4/5

Google

We had a positive experience selling our house with Seymours recently. We were relocating, which added an additional layer of stress and complexity to our sale. Clive Gee and Charity Holden went above and beyond to progress our sale at a critical moment and Clive in particular kept us closely updated throughout. We would also like to thank Andy McElligott for his advice and valuation at the start of the process and Luke Minto and the sales team for quickly finding us a buyer. We’d happily recommend Seymours to others.

Helen · 30 May 2025

Agent replied · 20 March 2026

Dear Helen, Thank you for your kind words! We're thrilled to hear that Luke Minto was able to provide valuable advice and support during your house sale. We truly appreciate your feedback! Many Thanks The Seymours Team

5/5

Google

Seymour’s have been brilliant from start to finish - it’s been a very rocky road for almost a year but no fault of theirs. They have been proactive good communicators friendly and forceful where necessary! Simon and Clive from the progression team have been there for us every step of the way ! I would most certainly recommend them and use them again if I move in the future. Thank you to you all but I’m glad it’s over 😂 !

Sue · 22 July 2026

Agent replied · 22 August 2026

Dear Sue, Thank you so much for your wonderful review. We're delighted to hear that, despite such a long and challenging journey, our team was able to support you every step of the way. Simon, Clive and the rest of the team will be thrilled to know their proactive communication and determination made a real difference throughout the process. We truly appreciate your recommendation and your trust in us. Congratulations on reaching the finish line, we're glad everything came together in the end, and we hope you enjoy your new home. Wishing you all the very best for the future! Many thanks The Seymours Team.

5/5

Google

We had a great experience with Guildford branch of Seymour’s Estate Agents. They took care of everything for us and Clive kept us regularly updated, and made the whole process much less stressful. Really professional and supportive throughout.

Jane · 22 May 2026

Agent replied · 22 June 2026

We are delighted with your feedback Jane, we wish you all the best for the future

5/5

Google

We used Seymours as first time buyers and having experienced many different estate agents both local and out of the area, I was very pleased with the service we received from Seymours. Andy from the sales team showed us around our now home and subsequently negotiated our purchase, he was very efficient, friendly and had great communication with all parties. It was not the stressful situation that we had anticipated of a first time house purchase. We also dealt with Clive who handled our sales progression. Again he was very efficient and supportive and handled all our queries promptly and professionally. A big thank you to both Andy and Clive. I know that finding a good agent can be a difficult and fraught process but overall I was very happy with the service we received throughout.

Adam · 20 April 2025

Agent replied · 20 March 2026

Dear Adam, Thank you for your kind words! We're thrilled to hear that Andy and Clive made your first home-buying experience smooth and stress-free. We appreciate your trust in Seymours and wish you all the best in your new home! Many thanks The Seymours Team.

5/5

Google

I have to say my experience with Seymours when searching for a rental has been very good. Annalise Beer was nothing but helpful and understanding as to my requirements and being positive to finding a property which suited. This included multiple visits and multiple properties on each day which suited my search. I felt she has an excellent, personable manner, both prompt and knowledgeable of her field. Thank you!

Caitlin · 22 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Seymours

How many reviews does Seymours have?

Seymours's Guildford office has 453 reviews across 1 platform: 453 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Seymours's rating?

Seymours is rated 4.8 out of 5 across all 453 reviews, and 4.8 out of 5 on Google from 453 reviews, checked 9 October 2026.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Guildford won Platinum.

Where is Seymours's Guildford office?

Seymours, 6 London Rd, Guildford GU1 2AF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.