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Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more

4.8

★★★★★ Excellent

1,847 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,846

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

A · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young, Region 5 Customer Feedback Manager

3/5

Google

Rating only, no written review.

Michał · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Michal, Thank you for your review. We have no record of you having made an enquiry or used our services at our Safestore Centre in Swanley? I would like to check why we got low marks for feedback but have no way to investigate as there is no record of you on our systems. If you could contact our Swanley Centre Manager Osman he will be happy to chat with you about your feedback. Kind regards, Chris Young Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

John · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hello John, Thank you for awarding top marks for our Safestore Centre in Swanley, we really appreciate you taking the time to provide feedback. Kind regards, Chris Young, Region 5 Customer Feedback Manager

4/5

Google

Rating only, no written review.

Chris · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Chris, Thank you for your 4 Star feedback for our Safestore Centre in Swanley. If you have any suggestions on how we could improve our services or facility to get the extra point & full marks please call the Centre Manager, Osman Ahmet, & he will be pleased to chat with you & take your suggestions. Thank you for taking the time to provide feedback, Kind regards, Chris Young, Region 5 Customer Feedback Manager.

5/5

Google

Rating only, no written review.

Cameron · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Cameron, thanks for your 5 Star feedback for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Kind regards, Chris Young. Region 5 Customer Feedback Manager.

5/5

Google

Rating only, no written review.

DS · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Dimitar, thanks for awarding top marks to our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young. Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Tara · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Tara, thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Chris Young, Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Viktoras · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Viktoras, thanks for the top marks. We appreciate you taking the time to rate us. Thanks, Chris Young. Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Paul · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Paul, Thanks for your feedback for our Safestore Centre in Swanley & for awarding them Top Marks. Thank you for taking the time to provide feedback. Kind regards, Chris, Region 5 Customer Feedback Manager

5/5

Google

Great service and very friendly

Inam · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hello Inam, thanks for taking time to review our services and the top marks. I will pass on your comments to the team at Safestore Swanley to let them know that you experienced a great customer service from the friendly team. Chris, Region 5 Customer Feedback Manager

4/5

Google

Great service and good storage options

Kundan · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Kundan, thank you for your recent feedback on our Safestore Centre in Swanley. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris Young. Region 5 Customer Feedback Manager

5/5

Google

Fantastic staff who helped me out in a pinch!

Vladimir · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Vladimir, Thank you for awarding top marks for our Safestore Centre in Swanley. I will pass on your kind comments & thanks to the store team for being so helpful on the day. Kind regards, Chris Young Region 5 Customer Feedback Manager

5/5

Google

Friendly people very helpful nice and clean easy access

Dot · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Dot, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I am pleased you found the store staff to friendly & helpful. I will pass on your comments to the Team that you found their Centre to be nice & clean as I know they work hard to keep it that looking way. Thank you for taking the time to provide feedback, we appreciate it. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Great help available to me all the time, the staff always go above and beyond!

James · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi James, Thanks for your 5 Star feedback for our Safestore Centre in Swanley. I will pass on your comments to the Store Team that they have always go above & beyond in helping you. Thank you for taking the time to provide feedback, Kind regards, Chris Region 5 Customer Feedback Manager

5/5

Google

The staff are always very friendly, greet you with a smile and are always happy to help in any way they can. Cant recommend highly enough! Well done safestore swanley, customer service at its best!

James · 12 June 2020 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi James, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I am pleased to hear you are happy with the service you have received so far, I am sure that this will continue during your stay there. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. I will pass on your comments to the store team. Kind regards, Chris Young. Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

Hakan · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for taking the time to leave your rating. its much appreciated.

5/5

Google

Rating only, no written review.

Ana · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5 star review.

5/5

Google

Rating only, no written review.

Kevin · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for leaving a 5 star rating for our store.

5/5

Google

Rating only, no written review.

Hp · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 star rating.

5/5

Google

Does what it is meant to. Friendly staff

Steve · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

It certainly does and im glad you find our staff friendly. They are a great bunch in Bournemouth. Thank you for taking the time to leave a review and rating.

5/5

Google

A great place to securely stow stuff. The access is excellent and in many ways makes my life easier. Highly recommended.

Richard · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you so much for leaving us a 5 star rating and your review. We aim to make everything as easy as possible for our customers.

5/5

Google

The whole process was quick, easy and flexible. The storage unit is so secure and feels very safe. Great value for money, and the staff are all so friendly and helpful. Would recommend 100%!!!

Florence · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your review and rating. Our storage is safe, dry and secure and we always try to be competitive with our price.

5/5

Google

The service was the best I have had in a long time. Peter who I primarily dealt with was brilliant, extremely friendly and professional throughout, I dealt with Martin a little bit who also came across as similar to Peter. During a tough and stressful time it was an extremely easy process where the excellent customer service helped throughout (right when it was needed). All the terms were made clear from the beginning and there has been nothing I haven't been told about. I downgraded the size of unit from what I originally booked and there was zero sales pressure to be put into a larger one which I appreciated, and as mentioned the two staff members mentioned were great at ensuring I got just what I needed and I wasnt wasting money. Cant thank them both enough especially Peter since he was who I was primarily dealing with.

Tim · 12 June 2020 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you ever so kindly for your review and rating of our Poole staff and facility. The team there really do go our of the way to provide the best customer service they can and it always very appreciated to hear kind words from our customers to reflect that. Once again, thank you.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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