Trusted Agent profile
★★★★★
1,847 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.
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Safestore Limited's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service and smooth administration
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore
5/5
GoogleNice staff 👍 good service …
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
GoogleVery helpful and informative Access is very easy
Hi Duncan, thank you so much for this wonderful review! We appreciate all of the kind words.
2/5
GoogleExpensive and no where near as secure or nice as storage mart.
Thank you for your valuable feedback. We’re very sorry that your experience was less than ideal, and we hope you'll give us the chance to make this right. Please reach out to the store to discuss this issue with our team.
5/5
GoogleFriendly. Informative. Accessible. Reasonable cost.
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
GoogleGreat service ,very helpful ......thanks
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleVery helpful and all staff and very friendly
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore
5/5
GoogleThe staff at this depot always very helpful and friendly
Hi Brian, thank you so much for this wonderful review! We appreciate all of the kind words.
5/5
GoogleGood experience, been professional all the way trough . Thank you
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore
5/5
GoogleAmazing staff, very secure and well looked after storage facility
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleOutstanding service, from all the staff. Extremely helpful Wouldn’t use anyone else 👍🏻 …
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleVery professional and helpful staff. Jo explained everything before moving. There are no hidden fees. Very smooth process. Strongly recommend Safestore.
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore
5/5
GoogleVery good service Really quick and friendly. Absolute pleasure to deal with. Cant thank jo and nick enough for their help.
Thank you for taking a moment to share your experience at Safestore Colchester. We are so pleased to hear you found service to your liking. We look forward to welcoming you back again soon.
5/5
GoogleVery helpful and friendly. They go out of their way to give good customer service. Site is very secure & clean with good access. Would definitely use again.
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
GoogleStaff friendly and helpful. Price was fine. Storage space very clean and not too far from the lifts by the entrance. Access good from loading point and easy to get to by road with spacious parking.
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
GoogleAbsolutely brilliant! Very helpful and considerate with a smile on their faces. Many thanks to Jo , Debbie and Nick . All the best guys Kip
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleI went to Safe Store today and Nick (I believe he was the store manager) was excellent! He helped me with all my questions and I felt that he really cared of my situation and was more than willing to help in any way he could.
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleThe staff at Safestore have been brilliant throughout the months I have stored and added to my hoard with them. They are always friendly and helpful and will help in the best way they can to accomodate with the size of storage unit you will need. I was shown a few units so I could decide which was the best for me. I will always recommend these lovely people to anyone who has stuff to store as the whole episode has been carefree. Thankyou Safestore.
Thank you for taking a moment to share your experience at Safestore Colchester. We are so pleased to hear you found the service to your liking. We look forward to welcoming you back again soon.
5/5
GoogleJo and Nick have been amazing, so helpful from start to finish and always with a smile on their faces, our move was stressful enough but they made things a little easier.
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GooglePrice is competitive but the staff have been amazing! Highly recommend the Colchester branch, the ladies there were so helpful and even gave us chocolate while we were unloading. Can't thank them enough.
Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
GoogleI have used Colchester safestore on 2 occasions, both of long duration. The storage facilities are first class and very secure. I found the staff, Nick, Jo and Debbie to be kind, courteous, polite and very helpful.Nothing is too much trouble and this is much appreciated at a stressful time.I would definitely recommend this branch ... and the fabulous efficient team there , who are a credit to the Company.
Thank you for taking a moment to share your experience at Safestore Colchester. We are so pleased to hear you found the service to your liking. We look forward to welcoming you back again soon.
5/5
GoogleReally helpful and friendly staff who go out of their way to make the whole business of moving etc (and, the time before that, storing my stuff while I was abroad) so much easier. Outstanding service, reliably. Also, they're really good at surfing, have all won Masterchef and now owe me £100.* *Okay not the surfing or Masterchef
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleFirstly I had a phone conversation with Nick who suggested that we pop in to assess what size unit we needed. We visited the next day and were shown around by Jo. Nothing was too much trouble. Our storage space is booked for when we need. The units are clean and easily accessible and the customer service is excellent.
Thank you for providing feedback on your recent experience at Safestore Colchester. We take pride in providing a clean and comfortable space for all of our customers, so our team appreciates that you noticed. We look forward to seeing you again soon.
5/5
GoogleEveryone I have dealt with or spoken with on the phone has been very friendly and helpful. The process of arranging storage was very easy and they were happy to show me around to help me decide what size unit to get. The facilities seem very good, it is easy to get to and the price seems in line with other facilities in Colchester.
Hi Sallyann, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far and also the facilities,.. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town:
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