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Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more

4.8

★★★★★ Excellent

1,847 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,846

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Extremely friendly and helpful staff. We needed a storage unit for 2-4 weeks, the team on hand were brilliant providing everything we needed in one place, they were even able to offer insurance which we took. We haven’t used our storage unit for the full weeks, which means we will soon be refunded two weeks. We really can’t grumble at all. Highly recommend Colchester Safe Store

Natell · 10 June 2021 · Safestore Limited Colchester

Agent replied · 11 June 2024

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Safestore Colchester. We hope you’ll visit us again soon.

5/5

Google

Fantastic! Very helpful team go see Nick, Jo or Debby up at Colchester Self Storage, for a very professional, safe storage solution, big thanks again amigos! A++++++++++++

Darren · 10 June 2021 · Safestore Limited Colchester

Agent replied · 11 June 2024

Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Rating only, no written review.

Michael · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Michael, thank you for your 5 star rating for our Safestore in Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

OurOasis · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi OurOasis Charity, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased that you have had a positive experience with us, we appreciate you taking the time to rate us. Thanks, Laura, Safestore.

4/5

Google

Rating only, no written review.

Chris · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Chris, thank you for your rating for our Safestore at Bolton North. I am pleased that you have had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Salma · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

HI Salma, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased that you have had a positive experience with us, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Andrew · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Andrew, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased that you had a positive experience with us, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Lisa · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Lisa, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased that you had a positive experience with us, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Daniel · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Daniel, thank you for your 5 star rating for our Safestore at Bolton North . I am pleased that you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Fast and efficient unloading.

Szakalescu23 · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Szakalescu23's, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us and happy with the service you have received. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Clean tidy secure

Sue · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Sue, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the security and cleanliness of the facility. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Covid safe with new entry system

Marc · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Marc, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased that you have had a positive experience with us and that you are happy with the security at the facility and also our COVID measures we have in place to keep our customers and staff safe. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Great staff. Very friendly and helpful.

Rob · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Rob, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you are happy with the level of service you received from Stephen and his team and thought they were very helpful and friendly. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

4/5

Google

The staff are very helpfull.only 1 problem it's A little expensive over time

Gordon · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Gordon, thank you for your rating and feedback for our Safestore in Bolton North. I am pleased that you are happy with the level of service you have received from Stephen and his team at the store. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

4/5

Google

Good units, floors are very uneven, expected of an old mill. Don't store your fragiles here!!

Jim · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Jim McJim, thank you for your rating for our Safestore in Bolton North. I am pleased to hear that you have had a positive experience with us. Please feel free to make use of our trolleys and trucks available to secure your items whilst moving them to your unit. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Good service from staffs. Thumbs up to Stephen. Keep up the good works.

Mohamad · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Mohamad, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased that you have had a positive experience with us and that you are happy with the level of service you have received, in particular from Stephen. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Does what it says on the tin! Clean and well laid out building, great, helpful, staff. Recommended.

Phil · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Phil, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased to hear that you found Stephen and his team very helpful and that you were happy with the standards of the facility. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Easy, friendly and clear. Thank you for a COVID safe environment and a very friendly, personal response to my specific storage problems.

Nicola · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Nicola, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased that you have had a positive experience with us and that Stephen and his team provided great customer service for your storage requirements. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

1/5

Google

The staff are horrible and rude. They locked the doors as we was moving my grandads belongings out because we hadnt paid. Even though we were paying when all belongings were loaded into a truck. Not one staff member was wearing a face mask during this which made us all uncomfortable.

Leah · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Leah, thank you for your rating and feedback for our Safestore in Bolton North which I was concerned to see. I have spoken to the store who have advised this was due to the 2 weeks notice that is required prior to vacating the unit and the account had an outstanding balance. We apologise for any inconvenience caused, thanks, Laura, Safestore.

5/5

Google

From the first phonecall with Paul, to the 2 days moving belongings into storage it was fantastic! Paul was very knowledgeable, helpful and provided amazing customer service to us. Highly recommended.

Dawn · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Dawn, thank you for your 5 star rating and feedback for our Safestore for our Safestore at Bolton North. I am pleased that you had a positive experience and was happy with the level of service you received, in particular from Paul who was very helpful. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Jordan Clarke was very courteous, professional and helpful over the phone, helping me select the most appropriate size storage unit and talking me through the contract procedure, all of which was completed online with minimal effort. The 50% discount offer for 8 weeks is exceptional value and particularly helpful since self-storage was a last-minute solution to an unexpected relocation. I was greeted by Karen upon arrival who was very friendly and professional; she kindly showed me to my storage unit and explained everything I needed to know about access and egress. The building is very clean, spacious, brightly lit, secure and safe (I noticed lots of fire exits and fire extinguishers). I feel confident that our belongings are in safe hands and I am happy to recommend Safestore Bolton North.

Anna · 10 June 2021 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Mrs W, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased to see that you had a positive experience with us and was happy with the level of service from Jordan at the store and with the offer you received on storage. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

N · 12 December 2020 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Thank you for taking the time to rate our store.

5/5

Google

Rating only, no written review.

Nicola · 23 October 2020 · Safestore Limited Edinburgh

Agent replied · 22 October 2024

Thank you for taking the time to rate our store.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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