Trusted Agent profile Β· Bolton

Safestore Limited Bolton reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

236 reviews across 1 platform

Egyptian Street Bolton, BL1 2HS

Part of Safestore Limited, see every office.

Safestore Limited's office in Bolton, at Egyptian Street Bolton, is rated 4.8 out of 5 across 236 reviews on 1 platform, including 236 Google reviews rated 4.8.

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4.8 / 5

236

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

Staff very helpful and informative about the storage units details and costs and how it operates from the customers point of view. The paperwork and onboarding process was extremely quick and easy to complete. The facility itself is immaculately clean, tidy, extremely well organised and professional. I have used several storage facilities for both work and personal over the years and this is by far the best I’ve experienced. I would highly recommend this particular site. Bolton North is a credit to the manager and the team.

Pamela Β· 10 June 2023

Agent replied Β· 11 June 2024

Hi Pamela, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the facility and also the customer service you received from the store team who you found very helpful and informative in organising your storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Stephen and Tonya were very helpful

Allan Β· 9 April 2026

Agent replied Β· 16 April 2026

Thank you, Allan, for your wonderful feedback! We're delighted to hear that Stephen and Tonya were able to assist you so well. We look forward to serving you again in the future.

5/5

Google

Alham, Stephen & Tonya were absolutely brilliant! Efficient, friendly and effective I would definitely recommend them and use Safestore Bolton again

Antony Β· 5 September 2025

Agent replied Β· 10 September 2025

Hello Antony, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Alham, Stephen, and Tonya provided you with efficient, friendly, and effective service. Your recommendation means a lot to us, and we're delighted to know that you would choose Safestore Bolton again for your storage needs. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Safestore Bolton Team

5/5

Google

To service. Just took over a unit for work and it's been so smooth! Shout out to the teams!

Mick Β· 6 October 2026

Agent replied Β· 13 October 2026

We greatly appreciate your kind words, Mick. We’re delighted everything has been so smooth, and we’ll share your shout-out with the team.

5/5

Google

Finding new business premises on arrival in Bolton was quite difficult within a budget. We eventually discovered Safestore then everything became much easier. We have now been in Safestore for 3 years and found it to be an ideal location. The staff Cecilia, Chloe and Stephen could not be more helpful and without even knowing it contribute on a daily basis to our growing business. Thank you all !

Alastair Β· 10 June 2023

Agent replied Β· 11 June 2024

Hi Alastair, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you have had a positive experience over the past 3 years of using Safestore as your business premises and that Stephen and his team have been very helpful throughout this time which has contributed to expansion of your business. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Absolutely Brilliant customer service from staff !! A special shout out to Steven and Siam they are crucial part of the success of this Bolton branch , They are breath of fresh air with their positive attitude and warm welcome from day one ! Absolutely outstanding overall from all staff here .

Umair Β· 25 June 2024

Agent replied Β· 24 August 2024

Hi Umair, Thanks for the 5 star rating and your feedback. Steven, Sian and the rest of the Bolton North team pride themselves on delivering the best customer service! They will be delighted to read your comments. Thanks, John, Safestore

5/5

Google

Friendly team at Bolton North, Stephen, Faith & Tonya. Everything was smooth getting a unit. Thanks!

Jasmine Β· 27 August 2025

Agent replied Β· 10 September 2025

Hi Jasmine and Galang, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with our Bolton North team, including Stephen, Faith, and Tonya, was smooth and friendly. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Safestore Self Storage Team

5/5

Google

The storage unit is extremely secure and the staff was very engaging and helpful as well as friendly . Especially Nathan he helped out a lot with the information I needed about the storage unit as well as a decent price .

Haseeb Β· 22 September 2024

Agent replied Β· 22 October 2024

Hi Haseeb, thank you for posting your positive review. Our team here at Bolton North is committed to providing high-quality customer service, and we’re thrilled to hear that Nathan made a good impression on you. If you require any further assistance please contact reception, regards, Christina, Safestore.

5/5

Google

Jordan Clarke was very courteous, professional and helpful over the phone, helping me select the most appropriate size storage unit and talking me through the contract procedure, all of which was completed online with minimal effort. The 50% discount offer for 8 weeks is exceptional value and particularly helpful since self-storage was a last-minute solution to an unexpected relocation. I was greeted by Karen upon arrival who was very friendly and professional; she kindly showed me to my storage unit and explained everything I needed to know about access and egress. The building is very clean, spacious, brightly lit, secure and safe (I noticed lots of fire exits and fire extinguishers). I feel confident that our belongings are in safe hands and I am happy to recommend Safestore Bolton North.

Anna Β· 10 June 2021

Agent replied Β· 11 June 2024

Hi Mrs W, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased to see that you had a positive experience with us and was happy with the level of service from Jordan at the store and with the offer you received on storage. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Good service. Very prompt and very No time waste. Best of best

Dan-Gabriel Β· 6 October 2026

Agent replied Β· 13 October 2026

Thank you for your wonderful feedback, Dan-Gabriel! We’re delighted you received prompt, efficient service with no time wasted.

5/5

Google

First time using a storage company. They are very attentive and I even got my fees for half price for the first 2 months! Stephen was very helpful in showing me to my locker to make sure it was the size I needed & advising me on everything I needed to know. I'm a very happy customer. Thank you Stephen 😊

Jessica Β· 10 June 2023

Agent replied Β· 11 June 2024

Hi Jessica Louise, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us on your first time using self-storage and that you were happy with the customer service you received from Stephen who arranged all of your storage requirements for you at such a great price. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Steven was amazing, sorted my unit out quick and efficiently, amazing customer service

Ash Β· 20 August 2025

Agent replied Β· 10 September 2025

Hi Ash, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Steven provided you with quick and efficient service. It's great to know that you had an amazing experience with us. We strive to offer the best customer service, and your feedback is truly appreciated. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Safestore Self Storage Team

5/5

Google

Had a very good experience. Good service

Amna Β· 6 October 2026

Agent replied Β· 13 October 2026

We are thrilled to hear you had a very good experience and received good service.

5/5

Google

Second to none service, Stephen was so helpful in making sure I got the right size unit for the portable dance floor I was having delivered and then when buying more than I anticipated at the last minute he was happy to get his tape measure out and double check the unit still met my needs, he then transferred units for me quickly and smoothly when it was apparent my additional purchase wouldn't fit in the original one i'd reserved. Efficient, friendly service and good clean units, I would highly recommend. Stephen is an absolute credit to your company.

Gillian Β· 11 June 2019

Agent replied Β· 11 June 2024

Hi Gillian, thank you for your rating and feedback for our Safestore Bolton North. I am pleased to hear you received great customer service, in particular Stephen who ensured that everything ran quickly and smoothly as can be. I am sure that Stephen will be delighted to hear your feedback and I will be sure to pass this on to him. Should you require any further assistance please don't hesitate to ask a member of our friendly team. Thanks, Laura, Safestore.

5/5

Google

Stephen is a top man sorted out. My storage needs immediately was super friendly and professional. Actually the best person I’ve ever met in my life.

Jerry Β· 7 January 2025

Agent replied Β· 8 January 2025

Dear Jerry Weir, Thank you so much for taking the time to leave such a fantastic review for our Bolton North location. We are thrilled to hear about your positive experience with Stephen. It's wonderful to know that he was able to meet your storage needs promptly and with such professionalism and friendliness. We are delighted to have been able to assist you and hope that you continue to enjoy your experience with Safestore Self Storage. Thank you once again for your feedback and for choosing Safestore. Best regards, Christina The Safestore Self Storage Team

5/5

Google

Stephen was extremely professional. Great service

STEVEN Β· 13 August 2025

Agent replied Β· 10 September 2025

Dear Steven Davidson, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with us and that Stephen provided you with great service. Your feedback is incredibly valuable to us, and we are delighted to know that our team met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, The Safestore Self Storage Team

5/5

Google

A very professional service from Stephen and the team. I’d highly recommend and will use again in the future without hesitation.

Eamonn Β· 19 December 2024

Agent replied Β· 26 December 2024

Dear Eamonn Mullin, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Stephen and the team provided you with a professional service that met your expectations. Your recommendation means a lot to us, and we are delighted to know that you would choose to use our services again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you once again for your kind words and for choosing Safestore Self Storage. Best regards, Christina Safestore Self Storage Team

5/5

Google

Stephen was fantastic, really supportive and gave some great advise on what storage I would need and the best prices for me. Very grateful for the help and friendly service

Charlotte Β· 9 September 2025

5/5

Google

Ace customer service! Made sure everything was smooth sailing for the move in date; Sian was a great help and very accommodating :)

Joe Β· 4 November 2024

Agent replied Β· 11 November 2024

Hi Joe, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service. It's great to know that Sian was able to assist you effectively and make your move-in process smooth and accommodating. We appreciate your kind words and look forward to continuing to meet your storage needs. Best regards, Christina, Safestore Team

5/5

Google

My storage needs over last 24 months are lessening. Today 7th Nov β€˜23, Safestore manager Nathan has 'helped, very refreshing to be properly helped, e g. a better deal month that matches my current storage needs. Thank you Nathan and Safestore jerry

Jerry Β· 12 November 2023

Agent replied Β· 11 June 2024

Hi Jerry, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased that you had a positive experience with us and that Cecilia was able to help you downsize your unit which meant you are only paying for the space you are using as we understand circumstances can change and so we provide a great deal of flexibility. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

absolutely amazing place, as i am only 20 i have never had experience with needing a storage unit or anything like it, was unsure what I'd need and for when, staff were amazing over the phone, knew exactly what I'd need without even seeing them in person, when I got there again, amazing staff, so friendly and made the process so easy for me, by far best place to go, would never look anywhere else now, overall amazing experience and one of the easiest things I've ever had to do

Lauren Β· 3 June 2024

Agent replied Β· 24 August 2024

Hi Lauren, Thank you for the 5-star rating and feedback . I am pleased you have had a positive experience. It's great to hear the team at Bolton North supported you so well. Thank you for the great comments the guys instore will be delighted to read them. Thanks again, John, Safestore

5/5

Google

Excellent customer service. Nathan is very humble and dedicated to help and resolve any issues quickly and efficiently. Thanks

Irfan Β· 12 December 2024

Agent replied Β· 8 January 2025

Dear Irfan Ibrahim, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you received excellent customer service and that Nathan was able to assist you efficiently. Your kind words and perfect rating are greatly appreciated and will be shared with Nathan and the team. At Safestore Self Storage, we strive to provide the best service possible, and feedback like yours motivates us to continue delivering exceptional support to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback. Best regards, Christina. Safestore Self Storage Team

5/5

Google

Amazing, Nathan is so helpful and really nice. The whole experience from walking in to walking out was amazing. Nathan is so helpful and kind a real credit to safestore. I will recommend this company to all friends and family. Thank you for all your help.

Emma Β· 10 June 2023

Agent replied Β· 11 June 2024

Hi Emma, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience and you were happy with the customer service you received from Nathan who you found helpful in organising your storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Stephen was of great help. He helped me upgrade to a bigger room for a pound a week extra. Much appreciated.

Ndumiso Β· 4 November 2024

Agent replied Β· 11 November 2024

Dear Ndumiso, Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that Stephen was able to assist you in upgrading to a bigger room and that you found the process smooth and affordable. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to Stephen. If you need any further assistance, please don't hesitate to reach out. Best regards, Christin, The Safestore Team

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