5/5
Trustpilotas always the management is the best
Rating only, no written review.
Trusted Agent profile
SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more
★★★★★
2,484 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,484 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
2,004
Reviews on Trustpilot
All 4 offices
Our offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
- SAB Saint Andrews Bureau Ltd LondonNew Broad Street House, 35 New Broad Street, EC2M 1NH2,163 reviews · 233 on Google (3.7)83 in the last 90 days
- SAB Saint Andrews Bureau Ltd Cambridge18 Mill Road, CB1 2AD311 reviews · 227 on Google (3.5)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd RoystonEstates House, 4 Fish Hill, SG8 9JN83 reviews · 9 on Google (3.2)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd Ware19 Amwell End, Ware, SG12 9HP74 reviews · 0 on Google8 in the last 90 days
Latest reviews from every SAB Saint Andrews Bureau Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot4/5
TrustpilotNice environment with nice people
+ Employees are nice and helpful+ Nice area in the center of Paris- Problems with heating and air conditioning. Temperatures are too low in winter and high in summer.- Meeting rooms reservation system not working properly- No facilities available : microwave hoven, coffee machine, ...
5/5
TrustpilotMeeting Room
Everything was great.
5/5
TrustpilotCheryl and Olivia are great
Olivia and Cheryl are always very helpful and work above and beyond the normal expectations ... can't say enough good things about their professionalism and customer service levels. Pat Culligan
4/5
TrustpilotService minded and professional staff
Very nice office space and facilities. Great staff, very service minded. However, the admin system with invoicing etc is unnecessary complex, therefore the four star rating and not five.
1/5
TrustpilotFront of house horrendous (Spaces, Theale)
Absolutely terrible since the lovely FOH members have left the building. Front of house staff are useless, turning away packages that are needed for our work and then laugh & patronise us after their mistake. We will be leaving ASAP now, we used to have such a high level of genuine care, but the atmosphere is now horrible we will not be paying for that.
Agent replied · 11 June 2024
Hi Ollie, I am sorry to hear of your dissatisfaction.The local team are only allowed to accept post if it is in the correct company name; this is a legal requirement. We regret that we are not able to collect post for a company on behalf of another. The manager has already been in touch to give you more information but should you have any further questions she will be happy to help.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
4/5
TrustpilotNo more reviews then...
No. No. No. No. No.
5/5
TrustpilotGreat vibe, fun and friendly staff
Excellent, friendly, very helpful and attentive customer service!
5/5
Trustpilotthe staff Tammy and Jazz were great and…
the staff Tammy and Jazz were great and Margaret was awesome.
5/5
TrustpilotSpaces Hollywood is great and so is the…
Spaces Hollywood is great and so is the personnel.
5/5
TrustpilotStaff are great
Staff are great, friendly and willing to help at any circumstances, helpfulJasmin and current team are rated AAA
5/5
Trustpilotgreat staff
great staff, great conditions
5/5
TrustpilotYou always get a warm friendly welcome…
You always get a warm friendly welcome at Spaces!The staff are happy to talk to you and you are made to feel of value and very welcome.
5/5
TrustpilotTaiwan Spaces IFC Brain Cheng is always…
Taiwan Spaces IFC Brain Cheng is always very kind to support Scoot to handle our requests and support daily mailing service promptly.Many thanks to Taiwan Spaces IFC team!Good job!!
5/5
TrustpilotThe Space team is always available to help
The Space team is always available to help and help searching for solutions.The reception workers are friendly and kind. The manager really helpful and a great problem solver.
1/5
TrustpilotNo help with contract termination
I have had a change of circumstances and can no longer afford my lease for a virtual office with Spaces, therefore to avoid any penalties I tried to terminate my 2-year agreement with them 1-year in. I literally can not afford to pay the agreement and as such ended my agreement. I tried speaking to the accounts team who after several emails referred me to the front desk. I have offered to pay the three month notice period, although it will be a stretch for me financially. There should be a break clause or means to help small businesses. Life happens and circumstances change. I do not think the advice that Spaces staff give should be to 'declare bankruptcy.' Why can't Spaces help customers who have kept up with payments and who are trying to be honest and avoid any penalty?! If I am no longer using your services, how can I be expected to pay for them???
Agent replied · 11 June 2024
Hi, I’m sorry if you felt the need to escalate this.Your agreement is a legally binding commitment that will end on the date that you chose; it cannot be ended sooner. All our agreements can be ended provided they meet a specified notification period and it’s in the terms of your agreement. Ending your agreement is a simple process: you can log into your online account (spacesworks.com) and click on Accounts > Products and services > End Agreement. Your termination will be automatically confirmed by email.If you’d value a deeper investigation into the matter, or have any further concerns, please email me at lorraine.brule@spacesworks.com with your company name and details.Best,Lorraine BruleGlobal Customer Service at Spaces
4/5
TrustpilotEnvironment is good and clean.
Rating only, no written review.
5/5
TrustpilotGood service
Good service, excellent!
5/5
Trustpilotreception staff amazing
reception staff amazing , really go out of their way to help .
5/5
TrustpilotThe receptionist has been very helpful
Rating only, no written review.
4/5
TrustpilotClean, efficient, well designed modern workplace
The staff and service here is global level: they are very attentive and deliver service as quickly and thoroughly as they can. The spaces are well designed and of quality materials. The kitchen is always well stocked and cleaning staff are frequently around to maintain the cleanliness of the place. The culture of occupants is one of mutual respect and professionalism, so it is quite easy to pop in and start working without the noise and bother yet not a library vibe.
1/5
TrustpilotNOT WORTH THE HASSLE!
Scam alert! Endured a basic IKEA layout, dreadful customer support, shelled out for 24/7 access only to receive an incomplete key, leaving me locked out of my office for months. Front desk assistance arrived late, and amenities were lacking, unlike their competition which offers free refreshments and a more inviting environment at a lower cost. The worst part? An Automated Renewal Agreement that coerces customers into a pricier two-year renewal without consent, while you still have five months left on your current agreement. It's a rental scam! For office space, I'd recommend considering WeWork for a friendlier atmosphere, better amenities, security, and superior customer support at a comparable price to Spaces' basic offering.
Agent replied · 11 June 2024
Hi,I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Spaces. All our agreements renew automatically. Prior to any renewal, our customers receive courtesy email reminders. These emails include detailed information on prices, terms, and the option of ending the agreement if you no longer require our services. This was sent to the email address we have on file, which you can review and amend at any time by logging in to your account online (MySpacesworks.com). Once your agreement with us has been renewed, we confirm it via email. You can check these emails in the Account > Documents section of your online account. Your comments on the quality of our services and facilities are unclear. Since you have posted anonymously, I’m unable to contact you and assist you further. Can you please email me at lorraine.brule@spacesworks.com with your account number and company name?Once I’ve heard from you, I shall address this as a priority. I look forward to hearing from you. Kind regards,Lorraine BruleGlobal Customer Service at Spaces
5/5
TrustpilotGood space
Professionalism
4/5
TrustpilotGreat offices, some points for imrpovement.
The offices look great, have comfortable chairs, great wifi, enough sockets etc. But major things for improvements are: checking if the co working space isn't entirely taken up by 2-3 companies (groups) of 10 people talking, joking, being noisy. And some more private phone places wouldn't hurt.
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Questions about SAB Saint Andrews Bureau Ltd
Which SAB Saint Andrews Bureau Ltd office has the most reviews?
London has the most, with 2,163 reviews rated 3.9 out of 5, followed by Cambridge with 311.
Where are the SAB Saint Andrews Bureau Ltd offices?
