5/5
TrustpilotAll good!
Central location, good amenities, friendly and helpful staff, fair pricing!
Trusted Agent profile
SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more
★★★★★
2,475 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,475 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,995
Reviews on Trustpilot
All 4 offices
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Our offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
- SAB Saint Andrews Bureau Ltd LondonNew Broad Street House, 35 New Broad Street, EC2M 1NH2,154 reviews · 233 on Google (3.7)72 in the last 90 days
- SAB Saint Andrews Bureau Ltd Cambridge18 Mill Road, CB1 2AD311 reviews · 227 on Google (3.5)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd RoystonEstates House, 4 Fish Hill, SG8 9JN83 reviews · 9 on Google (3.2)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd Ware19 Amwell End, Ware, SG12 9HP74 reviews · 0 on Google8 in the last 90 days
Latest reviews from every SAB Saint Andrews Bureau Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotEverything is good!
5/5
TrustpilotOverall pleasant experience
Overall pleasant experience , value for money , spacious and stylish interior design which gives a spacious feeling
5/5
TrustpilotGreat Team
The charmy and always attentive staff.
5/5
TrustpilotI find the location so handy and the…
I find the location so handy and the staff are so friendly.
5/5
TrustpilotStaff are always helpful
Staff are always helpful, the office is available and prepared on arrival, and facilities are clean and practical.
5/5
TrustpilotGreat facilities and helpful staff
Great collaborative environment with great facilities and helpful staff.
5/5
TrustpilotGreat Knowledgable employees
Rating only, no written review.
1/5
TrustpilotReally grim customer service
We booked through their online system and received an email to say that we had the unit we requested, then a few days later they said that there had been an error and that our unit was no longer available. They persuaded me to move into another temporary space until an office became available like the one we had originally booked. We waited months for the right space and when we did move across we found that the air con was faulty and was very noisy (constant loud rattling) and yet they couldn't switch it off or fix it. After 3 months of complaining about this led nowhere I eventually withheld a rent payment to try to escalate the problem. However, instead of getting anywhere they just cut our internet and refused to switch it back on until I paid a 'late payment' fee. I explained that I had only paid late in desperation to get our problem dealt with but they said they had no control of the 'central billings'. In the end I had to pay the fine to get internet back and I was never able to speak to anyone senior who could ever deal with this. They still didn't fix the air con issue and, in the end, we just gave up and left. We would have been a long-term client but they just don't care and there is zero commitment to customer service. We are now happily in another business centre 2 minutes walk away and it is 'night and day' in terms of customer service. Don't move to Spaces if you expect remotely good customer service - be warned!The response below from Spaces is fairly typical and untrue. We were never offered a portable air con unit and they were never able to offer a remotely comparable office. More importantly, despite months of agro it is more-or-less impossible to escalate anything when things go wrong. We also never got an apology let alone an offer of a rent discount until things were fixed. They have major customer service issue in this business.
Agent replied · 22 October 2024
Hi Steve, I’m very sorry to hear about this.We can only apologise that your preferred office was unavailable. A situation such as this is extremely rare and we’re working hard to ensure it doesn’t happen again. We provided you with a larger office for the same price and ensured you had first refusal on any other offices that became available.The maintenance of our facilities is very important, and we can assure you of our highest standards. We aim to resolve issues such as this as quickly as possible and provided you with a portable air conditioning unit to ensure your comfort; you were also offered an alternative office which you declined.We appreciate this situation was frustrating for you but please understand that we still require that your monthly invoices are paid to avoid service restriction.A member of my team has contacted you directly to provide you a resolution and you are free to contact me directly at michelle.spire@spacesworks.com if you need further support.Kind regards,Michelle SpireAssistant Global Customer Service at Spaces
5/5
TrustpilotI have always found the Spaces offices…
I have always found the Spaces offices in Moorgate a pleasure to work in. They're clean, accessible have a good mobile phone signal and there is always plenty of space
5/5
TrustpilotGreat office and working space
Great office and working space! Loved it!
5/5
TrustpilotSpaces Richmond is a great location
Spaces Richmond is a great location. The office is modern and spacious. Great environment to meet clients where there is a selection of meeting rooms to choose from. All mod-con facilities and the staff are friendly and helpful and the best of all - you can take your dog to work:)
5/5
TrustpilotEverything. Thank you
Everything
5/5
TrustpilotThis is my first year choosing Spaces…
This is my first year choosing Spaces as an office choice. I love the location and the setup of Spaces. I like the privacy that I and my employees receive in the office space. I like that we are able to get the same office space each time, so there isn't any confusion about where we need to meet. It is convenient and affordable. We love it!
5/5
TrustpilotOur receptionist is very nice and work fast.
Our receptionist, Mirlinda is very fast in replying email and take actions.
5/5
TrustpilotThe staff consistently greets clients…
The staff consistently greets clients with a warm, professional demeanour, creating a positive first impression. I have had many of my client's comment on the friendly staff.
5/5
TrustpilotGreat space and customer support
5/5
TrustpilotThis place is the most well designed…
This place is the most well designed co-working place in the Triangle. It provides all the necessities plus great and various options for private, semi-private and group work all in one place. They truly have it down to a science.
5/5
TrustpilotVery friendly and helpful staff
Very friendly and helpful staff. Clean.
5/5
TrustpilotOnsite Manager is excellent
Our manager on site ebony always goes above and beyond!
5/5
GoogleI enjoyed working with SAB, especially with Lauren. All issues were solved in time and all processes were clear and well documented
Agent replied · 23 October 2024
Thank you very much for taking your time to leave us a positive review. We really do appreciate it.
5/5
TrustpilotNice staff and lovely center
Nice team and facilities, always nice and clean!
5/5
TrustpilotBeautiful modern space
Beautiful modern space. Excellent, responsive staff with Troy and Christa. A+ experience here!
1/5
TrustpilotI am still waiting on a reply Spaces
I am still waiting on a reply Spaces! We are another week in and still no retainer/deposit received. This was requested in April and again due end of August 2024. it is now 12th September 2024. What is going on? Please return my monies due.
Agent replied · 22 October 2024
Hi Yvonne, We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise. Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay. Again, we sincerely apologise for the inconvenience this may have caused. Once we reprocess your refund you will receive a correspondence confirming the payment date.Kind regards,Michelle Spire Assistant Global Customer Service at Spaces
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about SAB Saint Andrews Bureau Ltd
Which SAB Saint Andrews Bureau Ltd office has the most reviews?
London has the most, with 2,154 reviews rated 3.9 out of 5, followed by Cambridge with 311.
Where are the SAB Saint Andrews Bureau Ltd offices?
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