Trusted Agent profile

SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more

3.9

★★★★★ Good

2,475 reviews across 4 offices and 3 platforms

SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,475 reviews on three platforms, rated 3.9 out of 5 overall.

Google logo

3.6 / 5

469

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

1,995

Reviews on Trustpilot

All 4 offices

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Our offices

SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.

Latest reviews from every SAB Saint Andrews Bureau Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Spaces is absolutely amazing

Spaces is absolutely amazing. Erica and Kirsten are so lovely and make working here so enjoyable!

Reece · 14 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Fantastic Office Space

Great office space to work within, would certainly recommend to anyone actively seeking. Erica & Kirsten are both fantastic too! Extremely helpful

Anon · 14 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

The ladies on reception are friendly

The ladies on reception are friendly, helpful nothing is to much of a problem. They go above and beyond with any requests.

Jbird · 14 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

I know HQ is basic concept, but some more life should be given to the space. it's all white/grey somehow like you're in the hospital.

Hospitality, people who work there, equipment, service included for the meeting room renting.

Jelena · 14 November 2024 · SAB Saint Andrews Bureau Ltd London

4/5

Trustpilot

Good space, pity its as cold as my fridge

The space is great. As somone who has used this space regularly over the past 2 years, I am disappointed that the heating and cooling has never truly been resolved. The place is too cold and the number of people using it has decreased, the coffee shop has also left the premises in the meantime. I really think its about time the heating and cooling system was resolved in order to increase comfort and therefore use. The location is the best part of it all, this is regarding Spaces Fitzrovia, New Cavendish street

Alessandro · 13 November 2024 · SAB Saint Andrews Bureau Ltd London

4/5

Trustpilot

Quiet and clean

I like to quiet, clean space and the atmosphere of professionalism.I don't like that in the early months of winter 2023 I was invariably cold (heat not working) and that throughout my one year here there have been issues with overhead lighting: doesn't turn on. I have had multiple visits from heating and lighting people to fix these problems.

Karen · 13 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Great service, beautiful offices and amazing people!

Great service and amazing people!

Aliaa · 13 November 2024 · SAB Saint Andrews Bureau Ltd London

1/5

Google

The rude agents will answer the phone and not disclose their name. I had mould prior to moving in. I have the holding fee, I don’t want to live in a mould infested flat, they have refuse to return my holding. Beware of Lauren Cash, they will tell you all kinds of excuse. Renter beware.

Beth · 13 November 2024 · SAB Saint Andrews Bureau Ltd Cambridge

Agent replied · 16 April 2026

We find this review misleading as the Holding Deposit was refunded in full. The property was vacant for a period and viewings were carried out. Some mould formed on the window reveal where the property was not being ventilated as windows … More

5/5

Trustpilot

Spaces MK is just the perfect place to…

Spaces MK is just the perfect place to be for any size business, from a startup desk through to multiple office spaces. Equipment and facilities is top notch and Erica and Kirsten make you feel welcome and offer support each and everyday. Many things are about the people, and Spaces MK is 100% about the people. Keep up the great work and would not hesitate to recommend anyone.

Steve · 13 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Great locations and Buildings

I wanted to try this coworking, so I bought the 5 days pass on November. I had an issue with the payment, Customer Service fixed it fast.Also the buildings are really nice and excellent locations, at least in Madrid.

Raquel · 13 November 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 23 November 2024

Hi Raquel, I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from Spaces.A member of our team will get back to you to get more details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve. We appreciate your business. Best, Lorraine Brule Global Customer Service at Spaces

1/5

Facebook

My goal is to live in a healthy environment. I paid the hold deposit in good faith, the agent, Lauren Cash lack of transparency of the mold flat and insect infestation. I have not lived in the flat and did not cause the mold in the flat. I paid to secure a safe home. While I understand the agency disagreeing there was no mold until the pictures were sent to them. This agent is a scam and unable to meet the move in date 11-13-2024. It is not an adequate time to conduct tests and ensure there is no mold spores that could spread onto the carpets. I have chronic health respiratory issues, I cannot afford to live in a mold flat. Now, the agent does not want to return my deposit BBC News This agent is scamming renters here in Cambridge and discriminatory. I heard one of the agent telling her colleague in the background using derogatory words not knowing that the phone is unmuted. Then came back on the phone to tell She is busy.

Beth · 12 November 2024 · SAB Saint Andrews Bureau Ltd Royston

5/5

Trustpilot

SPACES is the best!

Zach and Ayari are both WONDERFUL! Anytime I have a question, concern, or need something they are both are willing to help. SPACES is always a clean, professional environment as well. I appreciate being able to work in such a nice place.

Courtney · 12 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Very happy with your service

Very happy with your service. The only thing I miss is that in the booking confirmations you send out, you do not include a specification of which room that is booked. I always need to write down which room I have booked before I submit the booking. I would like the room number to be included in the booking confirmation.

Kjartan · 12 November 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Great place to work and meet new like minded individuals

The service we have had from the Tyrana Santin have been great, she makes us feel like we are all part of the Spaces family.

Wayne · 12 November 2024 · SAB Saint Andrews Bureau Ltd London

3/5

Trustpilot

Parking was to be validated for the 2…

Parking was to be validated for the 2 day meeting event we had scheduled. The front desk ran out of parking validations on day 1. We needed 11 and received 5. The manager was supposed to come by later that day to purchase more validation stickers but didn't show up. By the afternoon of the second day, the manager still had not come by to purchase more validation stickers for our team's parking. Parking was $50 per day/per person. This was not a budgeted expense we identified for our meeting nor the participants. Management has yet to address my concern since the event late October.

Denise · 11 November 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 23 November 2024

Hello Denise,I’m very sorry to hear of your disappointment.Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus. My team have contacted you now to get more information and I have also immediately asked the Manager of your centre to look into this as a priority. Your satisfaction is very important, therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve. We appreciate your business. Best,Lorraine Brule Global Customer Service at Regus

2/5

Trustpilot

Terrible internet

The people are great, the space is cool. The internet is terrible and very hard to work with. I even bring 2 hotspots with me and still have a hard time. It needs to be addressed. It’s not just one time, it’s every time I go, I can’t upload and my work is internet based. It ends up being a waste of time when I try to work there.

Karrie · 8 November 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 23 November 2024

Hi Karrie, I'm sorry to hear about your disappointment. We know that the internet connection is key to your business, and we’re working to ensure any technical issues are fixed as a matter of urgency. Upon receiving your comments, I immediately reviewed them with your centre team. They confirmed that the internet connection is now fixed. Our sincere apology for the inconvenience caused.If you need further support in this matter, please feel free to contact your centre team who remains your key contact here.Thank you,Lorraine BruleGlobal Customer Service at Spaces

1/5

Trustpilot

Scammers

Please do yourselves a favour and do not give Spaces/Spaceworks/Regus or any other IWG brand your money. This place operates as a SCAM. I truly do not know how they have continued to get away with their shady business practices despite how many freelancers and small business owners they have screwed over the last few years - just read the negative reviews. There is zero transparency and they operate on blatant misinformation and evasion once they've got your money and signature, leading you round in endless circles chasing their tail to try and get your money back when things inevitably gone wrong. I have had nothing but negative experiences, disrespect and stress from this company and the people working for it, I have no idea how they live with themselves.

Kinvara · 7 November 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 23 November 2024

Hello Kinvara,I’m very sorry to hear of your disappointment.We work hard to ensure full transparency on everything that we do which includes providing you with full information prior to signing and enabling access to your full documentation such as your agreement, invoices, and to check and amend your services at any time through your online account (myspaceswork.com).Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the level of service that you expect and deserve from Regus. I'd love to help more but you've posted anonymously. Please email me lorraine.brule@spacesworks.com with your company name and/or account reference so we can quickly assist. Many thanks, Lorraine Brule Global Customer Service at Spaces

5/5

Trustpilot

Excellent Facilities and Friendly Staff

The staff is kind and helpful, the spaces are bright and well-equipped, the location is easily accessible, and the offices well-organized.

Roberto · 7 November 2024 · SAB Saint Andrews Bureau Ltd London

1/5

Trustpilot

Spaces won't refund fees in error

Spaces took £95.99 from my account and won't refund it even though they agree they took the money in error. My bank card has changed since they took the payment and they are asking for a letter from my bank before they give the money back. My bank won't do that. I have repeatedly asked for phone calls to clear the matter up and they never call. This has been going on for months. You just get passed from pillar to post and the answer is always that they can't give me my money back because of their silly systems/processes. They also offered me a financial incentive to remove a previous negative review which I declined to do.

John · 4 November 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 22 October 2024

Hi John, I understand and appreciate that you’re disappointed, and would like to help. We have a correct support channel to assist our customer’s queries and concerns. Our customers can contact our account helpdesk team via their online account (myregus.com) ‘help’ section and they will assist via email. This ensures that our customers get a quick response and assistance efficiently.I understand that your main concern here is about the late payment fee charged to you and the overpayment refund. Upon reviewing your account, it is accurate that you received a late fee since you had a pending invoice in June 2024 due to the failure of your credit card payment. A member of our team has already been in contact with you regarding the overpayment refund, you will be notified of the refund details via email. Please continue to speak with them if you need further support in this matter.Thank you.Lorraine BruleGlobal Customer Service at Spaces

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about SAB Saint Andrews Bureau Ltd

Which SAB Saint Andrews Bureau Ltd office has the most reviews?

London has the most, with 2,154 reviews rated 3.9 out of 5, followed by Cambridge with 311.

Where are the SAB Saint Andrews Bureau Ltd offices?

The four SAB Saint Andrews Bureau Ltd offices, by town:

  • Cambridge: 18 Mill Road, Cambridge, CB1 2AD
  • London: New Broad Street House, 35 New Broad Street, London, EC2M 1NH
  • Royston: Estates House, 4 Fish Hill, Royston, SG8 9JN
  • Ware: 19 Amwell End, Ware, SG12 9HP

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