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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Worst rental service ever!

Worst ever service I have received from any organisation. Pure incompetence, to say the least. Rented a property with them and at move in, property was at best filthy. This was after they lied during the viewing that the property would be painted and cleaned. Heating in the home not working. Made them aware that I have 3 children with me at the time, they didn’t even care. Don’t use them if you don’t want heartache. Regrets all the way. Never been so stressed in my life.

Patrick · 30 December 2025 · Robinson Michael & Jackson Chatham & Rochester

5/5

Google

We bought our house through these guys and what a pleasure they are to deal with. Communication is second to none and had the pleasure of dealing with Kendell throughout majority of the process. Kendell has been amazing in every aspect. She …

Jordan · 30 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 29 December 2025

Thank you for your kind words Jordan - we are really pleased you were happy with our service - Dallas & the team

5/5

Google

I have nothing but enormous praise for RMJ they have been professional, charming and more than helpful from start to finish of the sale of our property. I would certainly recommend them . …

Trudie's · 30 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 29 December 2025

Thanks Trudie- we got there in the end! Dallas & the team

5/5

Google

Our transaction was far from straightforward, with many obstacles along the way, none of which were the fault of the estate agent. Kendall handled the entire process absolutely perfectly. She was always on top of everything, proactive at …

Lucy · 30 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 29 December 2025

Thank you lucy ,Dallas & the team

5/5

Google

Tia was amazing in helping me list my home. She’s incredibly educated, professional and explained every step clearly, making the process stress-free. Her market knowledge, attention to detail and dedication truly stood out. I felt supported …

Marques · 30 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Marques, thank you so much for this kind and honest review about Tia. We are so pleased you have had a great experience!😊 …

5/5

Google

Tia did an outstanding job listing our home! From start to finish, she was incredibly friendly, approachable, and easy to work with. Her knowledge of the market was clear right away, she guided us through every step, answered all our …

Alfie · 30 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Hi Alfie, thank you so much for this 5-star review about Tia! We are so pleased you have had a great experience!🏡🎉 …

5/5

Google

I had a fantastic experience working with Kiran . She truly went above and beyond to help me through the entire process. Not only did she take the time to arrange multiple viewings that suited my schedule, but she also offered invaluable …

Faz · 30 December 2025 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 13 May 2026

Thank you so much for this amazing google review! We are so pleased you have had a great experience🎉 …

5/5

Google

We used RMJ for the sale of our old home. RMJ also helped us find our new home, they did a fantastic job, kept us informed of any updates and responded in a timely manner. A big thank you to all the RMJ team in Rainham especially Dan and Nina!

Pardeep · 28 December 2025 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 December 2025

Hi Pardeep, Thank you so much for your fantastic review 😊 We’re delighted to hear that RMJ was able to support you with both the sale of your previous home and the purchase of your new one. Keeping you informed and responding promptly is always our priority, so it’s great to know this made a positive difference. A big thank you from all of us at the Rainham branch we’ll be sure to pass your kind words on to Dan and Nina. Wishing you all the very best in your new home! Kind regards, Ryan and the RMJ team

5/5

Google

Rating only, no written review.

MICHAEL · 27 December 2025 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 December 2025

🌟🌟 Thank you so much for your 5-star review, Michael! 🌟🌟 Kind regards Ryan & The RMJ Team …

5/5

Google

Liv was great in helping setting up viewings. Looking forward to completing a house purchase with her!

Tolu · 27 December 2025 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 December 2025

Hi Tolu, Thank you for your wonderful feedback 😊 We’re thrilled to hear that Liv has been so helpful in setting up your viewings. We’re looking forward to supporting you through the rest of your house purchase journey! Warm Regards Ryan & The RMJ Team

5/5

Google

They say that moving home is one of the most stressful events you can do. Well if you have Dallas and his team, Harry, Skye and Kendell on board with there friendly helpful & professional assistance keeping you updated and informed regularly it certainly helps ease the process. Thank you.

Peter · 26 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 26 June 2026

Thank you Peter - It has been a pleasure working with you

5/5

Google

Thank you to the Walderslade team! Harry went above and beyond for our viewing and everyone we've spoken to have always been very helpful! Highly recommend!

Zoe · 26 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 26 June 2026

We are pleased you were happy with our service Zoe,many thanks Dallas & the team

5/5

Google

Dallas and the team were brilliant despite lots of problems along the way and a very special thank you to Kendell without her help I don’t think we would have made it to completion

Elaine · 26 December 2025 · Robinson Michael & Jackson Walderslade

Agent replied · 26 June 2026

Thank you and congratulations Elaine ,Dallas & the team

5/5

Google

Dan was very professional and genuinely interested in our viewing

Ijlal · 24 December 2025 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 28 December 2025

Hi Ijlal, Thank you for your kind feedback 😊 We’re delighted to hear that Dan was very professional and showed a genuine interest during your viewing. We’ll be sure to pass your comments on to him. Please don’t hesitate to get in touch if we can help with anything further. Kind regards, Ryan and the RMJ team

5/5

Google

Rating only, no written review.

Becca · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Becca, thank you for your review. We hope you're all very happy in your new home. Kind regards, Team RMJ Strood

5/5

Google

Great property and service from estate agents Freya, jade and charley on first home purchase absolutly amazing from start to finish totally recommend

Kat · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Kat, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Jade has been really amazing and supported us in everything that we needed the whole team have been amazing can’t thank you enough xx

Jazz · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Jazz, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

I made an enquiry to view a property and within the hour Tayla was on the phone. Super helpful and made the process really straightforward.

Laura · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Laura, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Rating only, no written review.

Esther · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Esther, Thank you for your review. Kind regards, Team RMJ Strood

4/5

Google

Kitija was very helpful and informative about the property we viewed. Lovely to meet her.

Cathy · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Cathy, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Koroma was super helpful and customer service is superb.

Precious · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Precious, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

When I spoke to Talor she was most helpful and engaging, appreciate the help with my queries

Lucy · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Lucy, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Nice talk Good Advice Either looking to buy or to invest Definitely worth a chat with them

Sandu · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Sandu, thank you for your review. Kind regards, Team RMJ Strood

5/5

Google

Tayla was very helpful when I arrived at the property. She was very detailed and took me around each room providing enough details which meant a majority of any questions regarding the property I would have had were all answered. I would definitely recommend her at every viewing.

Keren · 24 December 2025 · Robinson Michael & Jackson Strood

Agent replied · 24 March 2026

Hi Keren, thank you for your review. Kind regards, Team RMJ Strood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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