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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great friendly service received from my initial enquiry through to completion. A thank you to Ruby for all her help. She was very helpful and professional throughout.

Darren · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Darren, Thank you so much for your kind words! We’re delighted to hear that Ruby provided such helpful and professional support from start to finish. She’ll be thrilled to hear your feedback. We really appreciate you taking the time to share your experience! Best wishes, Robinson Jackson, Lee

5/5

Google

Had a great experience and very smooth dealing and Millie barnard was very professional and incredibly helpful.would very happily use Robinson and Jackson again.

Wayne · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Wayne, Thank you so much for your kind words! We’re delighted to hear that Millie Barnard provided professional and helpful support throughout your experience. She’ll be thrilled to hear your feedback. We really appreciate you taking the time to share your experience and look forward to helping you again in the future! Best wishes, Robinson Jackson, Lee

5/5

Google

I recommend them 10/10 what a kind, professional, empathetic bunch of people. Millie and Ruby both were responsive, timely and well prepared to answer our questions.

ADITYA · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Aditya, Thank you so much for your fantastic review! We’re delighted to hear that Millie and Ruby made such a positive impression and were able to provide timely, helpful support throughout your experience. Your recommendation means a lot to us!, The Robinson Jackson Lee Team

5/5

Google

I had a lovely phone call with Stuart, who was very knowledgeable and refreshingly down to earth. He completely put my mind at ease about renting out my property, and I wouldn’t hesitate to recommend him.

Kay · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Kay, Thank you so much for your kind words! We’re delighted to hear that Stuart was able to put your mind at ease and provide such helpful guidance. Your recommendation means a lot to us, and we’re thrilled you had such a positive experience., The Robinson Jackson Lee Team

5/5

Google

If you are even thinking about renting or letting and you’re not using Ennis Richards, stop right now and rethink your life choices. 😆 From start to finish, this was hands-down the best estate agent experience of my life. Ennis doesn’t just rent houses, they make magic happen. Communication was next-level, professionalism was flawless, and the results? Absolutely unreal. My property was marketed like a Hollywood blockbuster, viewings came flooding in, and the final outcome exceeded every expectation. I felt supported, informed, and 100% confident every step of the way. No stress, no chasing, no nonsense, just pure results. If you want an agent who works harder than anyone else, negotiates like a pro, and genuinely cares about getting you the best possible deal, then look no further. This is THE agent everyone wishes they had. I wouldn’t hesitate for a second to recommend Ennis to friends, family, neighbours, strangers in the street, literally everyone. Legend status unlocked. 🏆 10/10. 5 stars isn’t enough. Would use again in a heartbeat.

Gary · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Gary, Wow, thank you so much for this amazing review! We’re absolutely thrilled to hear that Ennis made your experience with Robinson Jackson so exceptional. Your kind words about his professionalism, dedication, and results mean a lot, and we’ll be sure to pass them straight on to him, legend status indeed! 🏆 We really appreciate your recommendation and can’t wait to help you again in the future., The Robinson Jackson Lee Team

5/5

Google

Millie was very helpful, she explained the whole process to me. I would definitely recommend

Kate · 15 January 2026 · Robinson Michael & Jackson Strood

5/5

Google

Millie was really helpful!

Kayleigh-Louise · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Kayleigh-Louise, Thank you for your review! We’re so pleased to hear that Millie was helpful throughout your experience. Your kind words mean a lot to us., The Robinson Jackson Lee Team

5/5

Google

Ennis is professional and approachable. I felt he was genuinely interested in my situation and not just ticking boxes to win my business. He was helpful and suggested scenarios that would benefit me in the long term. Very pleased and very confident in having Ennis looking after things for me.

Amanda · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Amanda, Thank you so much for your wonderful review! We’re thrilled to hear that Ennis provided such professional and thoughtful guidance, taking the time to understand your situation and offer advice that truly benefits you. He’ll be delighted to hear your kind words. We really appreciate you sharing your experience with Robinson Jackson. Best wishes, Robinson Jackson, Lee

5/5

Google

Spoke with Ennis R about moving into the area, such a polite lad, very experience and knowledgeable. This is the only agent I would recommend using in this area

Spencer · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Spencer, Thank you for your kind words! We’re thrilled Ennis could help and make your move smooth. Best regards, The Robinson Jackson, Lee Team

5/5

Google

They are very helpful and fast responding. Millie/Ness and Ruby was very helpful. Kind words and good communication was the key for me and they are very successful as company. We’ve get our favourite flat from them and they were in there right on time for viewing.

Alihan · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Alihan, Thank you so much for your fantastic review. We’re delighted to hear you found the team helpful and responsive, and that Millie, Ness, and Ruby made the process smooth. We’re thrilled you found your favourite flat and appreciate your kind words about our team and service! Kind regards, Robinson Jackson, Lee

5/5

Google

Millie was incredibly knowledgeable and easy to communicate with throughout the entire process. She was always professional, reliable, and took the time to explain things clearly, which made everything feel straightforward and stress-free. A real pleasure to work with

Shannon · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Shannon, Thank you so much! We’re delighted Millie could make everything straightforward and stress-free for you. Best regards, The Robinson Jackson, Lee Team

5/5

Google

Amazing service, especially from Millie. Always aims to get things done on time and for for everything to run smoothly!

Michael · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Michael, Thank you for your kind review. We’re really pleased to hear you received amazing service, and Millie will be delighted to hear your feedback. We’re glad everything ran smoothly for you. Kind regards, Robinson Jackson, Lee

5/5

Google

Ennis

Nicole · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Nicole, Thank you for your review!, The Robinson Jackson Lee Team

5/5

Google

This company showed me amazing service the whole time i was there. I especially want to thank Millie for showing me around the new flat. She answered all my questions and was very supportive.

Anthony · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Anthony, Thank you! We’re delighted Millie could help and make your visit enjoyable. Best regards, The Robinson Jackson, Lee Team

5/5

Google

Rating only, no written review.

Alex · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Hi Alex, Thank you so much for your review. All the best. The Team - Robinson Jackson Lee

5/5

Google

Great experience with this lettings agent. Stuart was extremely knowledgeable, professional, and always happy to help. He made the whole process straightforward and stress-free. Highly recommend.

Becky · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 May 2026

Thank you for your lovely review, Becky. We’re really pleased to hear you had such a positive experience with our lettings team. Stuart will be delighted to know he helped make the process straightforward and stress-free. Thank you for recommending Robinson Jackson. Robinson Jackson Team Lee

5/5

Google

Ruby and Ennis were great. Both very knowledgeable and found me a tenant within 5 days of marketing my home. Highly recommend

James · 15 January 2026 · Robinson Michael & Jackson Strood

Agent replied · 1 January 2024

Hi James, Thank you for your kind words! We’re thrilled Ruby and Ennis could help so quickly and find a tenant for your home. Best regards, The Robinson Jackson, Lee Team

5/5

Google

Amazing staff and services throughout the process. All process done very smoothly and nothing is hidden. All conversations are clear. So extremely satisfied.

KM · 14 January 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

We recently used RMJ to find a tenant for our flat we couldn’t have asked for a better service. They were very proactive and kept us informed at every stage. Would definately recommend

Julie · 14 January 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Working with Robinson Michael & Jackson was super easy they were nothing but helpful and easy to communicate with. Josie was lovely while showing me the flat and nothing but a pleasure throughout the process even through difficult times as being abroad makes it difficult but she helped me navigate through it all.

Jay · 14 January 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 24 May 2026

Thank you so much for this wonderful review! Buying or renting a property while being abroad can certainly add an extra layer of stress, so we are absolutely thrilled that Josie was able to help you navigate through those difficult moments … More

5/5

Google

We purchased our first property through Robinson Michael and Jackson and everything went smoothly. Mica was great throughout the whole process.

Daisy · 14 January 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 24 May 2026

Congratulations on purchasing your very first home! That is such an incredible milestone, and we are absolutely honored that you chose to take this journey with Robinson Michael and Jackson. … More

4/5

Google

Rating only, no written review.

Alex · 13 January 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 24 March 2026

Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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