Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTammy and the team helped my 81 year old mother downsize to a retirement flat they were very helpful all through the process, especially the last few weeks were they kept us updated every step of the way to completion and exchange of keys. Tammy and the whole team really went the extra mile.
Thank you so much for your kind words. We’re delighted we could support your mother through her move and make the … More
5/5
GoogleRMJ have been managing our properties for over 4 years and they do an excellent job. From what we hear from our tenants they're very happy too. Michaela in particular is always really helpful, especially when anything you think is going to be straight-forward turns out not to be.
5/5
GoogleHannah was lovely and informative and very helpful, thank you for your time
Thankyou for sharing your feedback and kind words towards Hannah, she will be so pleased she was able to help! … More
5/5
GoogleGreat team, really helpful
Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More
5/5
GoogleWe have just sold our property through RMJ Gravesend. We had Tammy taking care of everything. She was so helpful and professional and helped us every step of the way! Thankyou so much Tammy! You are amazing!!
Thank you so much for your kind words! We’re delighted to hear Tammy made the process smooth and supportive for you. … More
5/5
GoogleGreat communication and service. Will recommend.
Thankyou so much for sharing your positive experience, we really appreciate you taking the time to do so! … More
5/5
GoogleTammy & the team were excellent. From offer accepted to exchange no hassle and couldn’t have gone more smoothly in anyway.
Thank you for the feedback! We’re thrilled to hear everything went smoothly from offer to exchange ;that’s … More
5/5
GoogleRating only, no written review.
Thankyou for sharing your feedback, we appreciate you taking the time to do so and we look forward to getting you moved in to your new home. … More
5/5
GoogleThe team at Robinson Michael & Jackson have been fantastic. They have really turned around our selling experience and have kept us up to date every step of the way. Our agent Tia has been particularly kind and helpful!
Hi Yana, thank you so much for leaving this brilliant 5-star review! We are so pleased you have had a great experience with the team and it has been a pleasure working with you this far😊 …
5/5
GoogleEllie was helpful, knowledgeable of the property I was calling about & polite.
Thank you for your kind review! We’re glad to hear Ellie was helpful, knowledgeable, and polite. We appreciate you taking the time to share your experience. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleThe service was excellent and all my questions were answered in a friendly and informative manner.
We really appreciate you taking the time to share this feedback. It’s great to hear that our team was able to answer your questions and provide excellent service! … More
5/5
GoogleEllie is super helpful and kept is up to date with booking viewings etc. Great service!
Thank you for your positive feedback. We’re pleased to hear that Ellie provided clear communication and excellent service throughout your viewings. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleReally recommended Enis did every thing as expected. 👍👍👍👍 …
Thank you for the 5-star review! We are glad to hear that Ennis delivered exactly what you were looking for. We appreciate your support and hope to work with you again soon. … More
5/5
GoogleJody has been amazing with our latest purchase. She is top class. No need to chase as she would update you just in time. …
Thank you so much for the fantastic review! We're delighted Jody made your latest purchase such a smooth and stress-free experience. … More
5/5
GoogleAngela was a great helper
Thank you Tarek for this brilliant 5-star review about the team with special mention of Angela👏🏼 …
5/5
GoogleKiran at RJM gave us a wonderful viewing today. Really knowledgable and answered all our questions!
Hi Bethany, thanks so much for this brilliant google review about Kiran!😊🎉 …
5/5
GoogleKiran was a great help with viewings this weekend. Very friendly and informative.
Hi Jack, thank you for leaving this 5-star review about Kiran!
5/5
GoogleIt was a quite a pleasant a experience we had while dealing with this organization.
Hi Kayode, we are so happy you have had a pleasant experience with the team here at RMJ Chatham!
5/5
GoogleBrill
5/5
GoogleKitija was very pleasant on our viewing she escorted it well and was knowledgeable about the property. …
5/5
GoogleThis people are professionals who do not just occupy office space, they work together as a Team to enable your dream of becoming a property owner come to realisation. If you are that determined person and you are looking for an estate …
5/5
Googlewould definitely recommend RMJ as i had a really positive experience. it can be quite daunting for first time buyers but the team at RMJ made the process a lot easier and made me feel at ease all throughout. from start to finish everything was stress free and i couldn’t be happier. special thank you to tammy, hannah, mia, jo and nicola!
Thank you so much for sharing your experience! We’re really glad we could make the process smoother and less stressful for you, … More
5/5
GoogleGreat communication and very helpful staff
Thankyou for reaching out to share your experience, it means alot :) Lily & The Team
5/5
GoogleThey had amazing and Millie was very helpful so very good customer service
Hi Holly, Thank you for your lovely review. We’re really pleased to hear that you had a great experience and that Millie was so helpful. Robinson Jackson, Lee
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
