5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Thank you for the 5 star review!🥰⭐ …
5/5
GoogleId like to say a big thank you for the team for helping us with the sale of our property especially Angela who kept me up to date I couldn't have done this without you well done im a very satisfied customer
Agent replied · 13 May 2026
Hi Michelle, thanks so much for this great review about Angela, we are so pleased you have had a great experience!😊 …
5/5
GoogleA great experience using this company - welcoming, attentive & professional.
Agent replied · 13 May 2026
Hi Jack, thank you for leaving this brilliant review about the team!
5/5
GoogleFrom the moment I placed my property on the market with RMJ, Tia & Angela has been proactive with the determination to sell the property. Nothing but a smooth process. Highly recommend!
Agent replied · 13 May 2026
Hi Ollie, thank you so much for this lovely google review regarding your experience here with us at RMJ Chatham - with special mention to Tia. We wish you nothing but the best for your future!😊🍾🏡 …
5/5
GoogleSuperb service and communications with Angela and has kept me fully updated in ref to our purchase and has gone beyond excellence.Highly recommended for a smooth transaction and will definitely use again in the future for any property matters
Agent replied · 13 May 2026
Hi Rashpal, thank you for sharing your experience with others! We appreciate the positive review and are so glad you have had a brilliant experience with us🏡 …
5/5
GoogleIncredible estate team. Definitely the quickest and easiest process I’ve ever had with viewings, payments & signing documentation. I’m now settled into my new home thanks to Libby Welch! She’s been very professional and helpful throughout. I’d absolutely recommend RMJ to anyone. Thank you for an easy move!
5/5
GoogleThese are the right people to go through, they have helped me with moving into my place and it was really easy and it wasn’t as stressful as I thought it would off been, they were really helpful with everything.
Agent replied · 24 March 2026
Thankyou for reaching out to share you feedback. We are so pleased we were able to assist and get you moved in with no stress :) … More
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Thankyou for sharing your feedback, we appreciate you taking the time to do so! Lily & The Team
1/5
TrustpilotAVOID
Very unprofessional experience. A viewing was agreed upon and confirmed on the same day, but no one showed up. Multiple phone calls went unanswered, and emails were ignored. No explanation was ever provided.
5/5
GoogleHarry was good to work with
Agent replied · 15 January 2026
Thank you for your review
5/5
GoogleQuick viewing appointment, thank you
Agent replied · 24 May 2026
You are very welcome! We know how fast the property market moves, so we always try to get viewing appointments booked in as quickly as possible for our clients. … More
5/5
GoogleRating only, no written review.
5/5
GoogleLacey was very attentive during the whole process. Every question and concern was answered quickly and with detail. I will be recommending Lacey and the company to all our friends and family in the future.
Agent replied · 24 May 2026
Thank you so much for this beautiful five-star review! Knowing that you plan to recommend Lacey and our company to your friends and family in the future is the highest compliment we could ever hope to receive. … More
5/5
GoogleAbsolutely Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. Very professional and a great team of people who went more than that extra mile. Nothing was too much trouble, fully recommend you contact them first, they are superb.
Agent replied · 24 May 2026
Thank you so much for the incredible five-star review! Reading words like 'superb' and knowing that our team truly went above and beyond for you means the absolute world to us. … More
5/5
GoogleFantastic service so far, very quick to call back and assist with any questions
Agent replied · 24 May 2026
Thank you so much for the fantastic feedback! We are absolutely delighted to hear that you are enjoying your experience with us so far. … More
5/5
GoogleI would like to highlight that I have been in contact with Josie from the Sittingbourne Branch during my house purchase. I have found Josie to be very helpful, very friendly and very quick to respond to any queries that I have had. Thank you Josie , you're brilliant
Agent replied · 24 May 2026
Thank you so much for this wonderful feedback! Josie is going to be absolutely thrilled to read your kind words, knowing you think she is 'brilliant' will absolutely make her day. … More
5/5
GoogleGreat experience with RMJ Gravesend via the Sales, Lettings and Broker teams! Their attention detail, expertise and exceptional customer focus service is what stands out amongst the market. The process is very efficient and communication is …
Agent replied · 24 March 2026
Thank you so much for your kind words and thoughtful feedback! The entire RMJ team really appreciate you taking the time to recognize everyone’s hard work. We’re thrilled to hear that our Sales, Lettings, and Broker teams made your … More
5/5
GoogleMany thanks to the Gravesend team who have been professional, proactive and supportive during the process of my house sale. Jack, Jo and Mia kept me informed throughout the highs and lows of the sale process. My expectations were managed …
Agent replied · 24 March 2026
Thank you very much for your thoughtful message and for taking the time to share your experience. … More
5/5
GoogleI had a really positive experience buying my first home through this company. The sales team were really supportive throughout the transaction, especially Georgia, Mia, Lily, Hannah, Jo, Nicola and Tammy. …
Agent replied · 24 March 2026
Thank you so much for your fantastic feedback! We’re thrilled to hear your first home buying experience was positive and that … More
5/5
GoogleRating only, no written review.
Agent replied · 6 August 2026
Thank you for the review Krzysztof. Hope you are enjoying your new home. All the best, Lisa
5/5
GoogleRating only, no written review.
5/5
GoogleExtremely friendly and helpful. Very quick at responding and knowledgable. Would thoroughly recommend.
Agent replied · 6 August 2026
Thank you for the review William. We hope you are settling in well and enjoying the city of Bath being your new home! All the best, Lisa and the Reside Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
