Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service from all the staff at Robinson Michael & Jackson. Our calls were always answered immediately by friendly, helpful and professional staff. Our house sale was completed in 4 weeks. We highly recommend this estate agent.
Thank you very much for your review,Dallas & the team
5/5
GoogleJosie was incredibly helpful and attentive when I called to enquirer about properties. She took the time to understand what I was looking for, provided clear and relevant information, and was very flexible and accommodating throughout. A really positive experience.
Thank you so much for this wonderful feedback! Josie is going to be absolutely thrilled to read your kind words. … More
5/5
GoogleVery helpful. Lovely to deal with always polite and friendly.
Thank you so much for the lovely feedback! Our team takes great pride in being warm, polite, and friendly every single day, … More
5/5
GoogleLiv, was lovely. Very friendly and hospitable. We were not rushed & were given lots of time to view the house
Hi Simone, Thank you for taking the time to leave such a lovely review 😊 We’re so pleased to hear that Liv made you feel welcome and that you were given plenty of time to view the property without feeling rushed. If you have any questions or need any further assistance, please feel free to get in touch. Kind regards, Ryan and the RMJ team
5/5
GoogleRating only, no written review.
🌟🌟 Thank you so much for your 5-star review, Tunde! 🌟🌟 Kind regards Ryan & The RMJ Team …
5/5
GoogleRating only, no written review.
🌟🌟 Thank you so much for your 5-star review, Juby! 🌟🌟 Kind regards Ryan & The RMJ Team …
5/5
GoogleEnnis and Ellie have absolutely fantastic from start to finish when renting out our home. We have never rented out a house before so we were completely in the dark. They guided us through the process, keeping us informed at every stage and …
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that your first experience renting out your home felt smooth and well-supported from start to finish. … More
5/5
GoogleEllie was so lovely and welcoming. She was so informative and explained everything so well. Thank you!
Hi Leoni, Thank you for taking time to leave Ellie a 5 star review. We are glad to hear you have a positive experience! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleWe are currently selling our house with RMJ. The whole team has been very friendly and helpful, but a special shout out to Jody who has helped to keep me sane during a very stressful time.
Thank you so much for taking the time to share your experience! We’re delighted to hear that the whole RMJ team has been able to support you throughout your sale. A special thank you for your kind words about Jody. We truly appreciate your … More
5/5
GooglePurchased our forever home with Robinson Micheal and Jackson. Ellie was the estate agent that showed us around. Ellie has always been very helpful and friendly. Jodie and Ellie have made our moving home experience less stressful. …
Thank you for your lovely review! We’re so pleased to hear that Ellie helped make the viewing process enjoyable and that both Ellie and Jody supported you throughout your move. Knowing we helped make your home buying experience smoother … More
5/5
GoogleWonderful, personable team!! Would recommend to anyone looking for their dream home :)
Thank you for the wonderful review! It means a lot to know you had a great experience with our team. Helping clients find their dream home is always our goal, and your recommendation is truly appreciated. If you ever need anything in the future, we’re here for you!
5/5
GoogleMy viewing with Danny Baxter was an excellent experience. He demonstrated strong knowledge of the property and was extremely attentive to all of my additional needs while I considered whether to submit an offer. He took the time to answer …
Hi Seun, We really appreciate you taking the time to share this lovely feedback. It’s great to hear that Danny was able to provide the guidance and support you needed … More
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review!
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review!
4/5
GoogleRobert-Jackson are one of those unsung heroes in the estate agency world. Their viewing brochures are amazing, almost like a mini survey pack, and they’re consistently proactive, keeping their promises to return calls and follow up. I’ve had …
Thank you for taking the time to share such thoughtful feedback. We’re delighted our brochures and follow-up process were useful, and we’re especially glad Ellie provided the friendly and efficient service we aim for. We truly appreciate … More
5/5
GoogleWe have the pleasure of dealing with Tilly from Robinson Michael & Jackson agency. She was incredibly professional and friendly when taking us through property viewings. We would definitely recommend her to anyone looking to do business with this agency.
Thank you so much for your wonderful review! We’re delighted to hear that Tilly provided such professional and friendly service during your property viewings. Your recommendation means a great deal to us, and we’ll be sure to pass your kind … More
5/5
GoogleThank you Ellie for all your help 😊 …
Thank you for your review! We’re glad Ellie was able to assist you. Your feedback means a lot to us. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleI dealt with Tilly yesterday from R M & J. She helped me through the signing up process swiftly with a very helpful attitude
Thank you so much for your lovely review! We're delighted to hear that Tilly was able to guide you through the sign-up process swiftly and with such a helpful attitude. We’ll be sure to pass your kind words on to her!
5/5
GoogleHelpful and Responsive
Thank you for taking the time to leave a review. We're pleased to hear you had a helpful and responsive experience with our team! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleHard working Team. Both Danny and Jody assisted in pushing our Property purchase through before Christmas, Thank you
We truly appreciate your wonderful review! Danny and Jody will be delighted to hear your feedback. We're glad we could help complete your purchase in time for Christmas. Thank you for choosing us!
5/5
GoogleGreat estate agents. Ellie was brilliant from the moment we called in. Polite and professional service.
Thank you for taking the time to leave a review. We’re pleased Ellie was able to support you so well! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review!
1/5
GoogleGenuinely wish I'd had the experience that everyone else seems to have done. Dealing with Robinson Michael & Jackson has been one of the most stressful unpleasant experiences of my life. …
Dear Harriette, Thank you for sharing your feedback. We're deeply sorry that you received such a different experience compared to what most of our clients enjoy. … More
5/5
GoogleI couldn’t recommend Josie highly enough. If you’re looking for someone reliable, knowledgeable, and truly dedicated to their clients, Josie is the estate agent you want in your corner.
Thank you for your review! We're pleased to hear you had a positive experience with Robinson Michael & Jackson. If we can help with anything else in the future, please feel free to get in touch. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
