5/5
GoogleTayla was very polite and friendly and professional whilst showing me around the property I was viewing today. …
Agent replied · 17 September 2026
Thank you Natalie for your review and kind words towards Tayla.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJust recently booked a viewing. Tayla Conlon was brilliant, very responsive, friendly, and incredibly helpful. A great experience!
Agent replied · 17 September 2026
Hi Viktorija, Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience and that Tayla was responsive, friendly, and helpful throughout your viewing. We truly appreciate your kind words and look forward to assisting you further. Kind regards, Team RMJ Strood
5/5
GoogleReally impressed. The branch manager, Reece Cox, offered much needed advice on an house sale and has shown himself to be extremely responsive and fleet of foot. Also showed empathy and compassion at a very stressful time. Highly Recommend.
Agent replied · 17 September 2026
Hi Salima, Thank you so much for your wonderful feedback. We’re delighted to hear that Reece was able to support you during a stressful time and provide the advice and responsiveness you needed. Your kind words mean a great deal to our … More
5/5
GoogleExcellent experience with Jade, Charley and the team at RMJ in Strood. Communication was excellent and house sold quickly. RMJ kept us up to date about the progress and dealt appropriately with issues that cropped up.
Agent replied · 17 September 2026
Hi Steve, Thank you so much for your kind words. We’re thrilled to hear that Jade, Charley, and the team provided excellent communication and support throughout the process. It’s great to know your house sold quickly and that we were able … More
5/5
GoogleJust received my keys today. Had a great experience purchasing my first house from them. Really helpful and so much cooperation from starting to the end process. Special thanks to Jade for the help through the process. Thanks again
Agent replied · 17 September 2026
Hi Kam, Thank you so much for your lovely review, and congratulations on receiving your keys! We’re thrilled to hear you had a great experience purchasing your first home with us. It’s wonderful to know that Jade was able to support you … More
5/5
GoogleMichael Robinson and Jackson, Strood have recently sold a vacant property for me. I live two hundred miles away. Right from the start Nancey was far more professional and knowledgeable than the other two agents that valued it. Unfortunately …
Agent replied · 24 March 2026
Dear Bee, Thank you very much for taking the time to leave such a detailed and generous review. We’re delighted that you were happy with the service provided by the Strood team, especially given the distance involved and the challenges … More
5/5
GoogleI just want to say Thank you to Jo and his team. Jo has listened and understands what I want and need. Jo you went the extra mile for me, there isn’t enough Thank yous in this world, …
Agent replied · 24 May 2026
Thank you so much for this incredibly kind and heartfelt review! Jo and the team will be absolutely thrilled to read your words. We always aim to … More
5/5
GoogleI have just purchased my first property via Robinson, Michael and Jackson. They made it very easy for me answering any questions I had. Mica and Josie were extremely helpful with communications with the sellers ans …
Agent replied · 24 May 2026
Congratulations on purchasing your very first property! We know how milestone moments like this can feel, so we are absolutely delighted that we could make the process so smooth and straightforward for you. … More
5/5
GoogleYour professionalism and guidance made the selling process so much smoother. Thank you we’re looking forward to the future in our new home.
Agent replied · 29 December 2025
Thanks Michelle - we hope you enjoy your new home and we wish you and your family a happy christmas and new year, Dallas & the team
5/5
GoogleThe words thank you does not seem enough, for the hard work, dedication, professionalism and commitment, Kendell, Harry and the team put into my sale. Over a year’s work and effort to achieve the sale through no fault of their own but they got us there in the end, every complication that could have happened did, but they had an answer and continually chased everything for the outcome we all wanted and needed in the end. A great bunch to be guided along by and I cannot thank them enough. True professionalism and I would highly recommend. I think I’m going to miss our weekly updates! Merry Christmas and a happy new year to RMJ Walderslade.
Agent replied · 29 December 2025
Thank you for your kind words Mandy
1/5
GoogleIt’s a no from me (as a landlord). Utter incompetence from the moment you sign up. Avoid.
5/5
GoogleHighly professional. No hassle. Got our dream home within a week without stress.Thanks to the Lee team Millie, Ruby, Xanthe, Fel, and Janet - You guys rock
4/5
GoogleWe are really happy with the services we received. Even when there was a misunderstanding, the way the team handled it and resolved everything was honestly incredible. Their professionalism, patience, and support made the whole experience smooth, and we’re really glad we chose them to help us get our needs met. A big thank you to the Lee team Millie, Ruby, Xanthe, Fel, Janet, for making the experience a great one. Highly recommended!
5/5
GoogleFriendly and helpful staff, communication was clear between us. Thanks Millie , looking forward to moving in the property
5/5
GoogleRating only, no written review.
Agent replied · 15 May 2026
Thank you, Erin, for your lovely review! We’re thrilled you had such a positive experience with Xanthe and Fel, they’ll be so pleased to hear your kind words. Wishing you all the best in your new home! - The Lettings Team
5/5
GoogleGreat viewing with Kiran this afternoon - thanks for showing me around and confirming a second viewing so quickly!
Agent replied · 13 May 2026
Hi Hannah, thank you so much for this brilliant 5 - star google review about Kiran! We are so pleased you have had a great experience.
5/5
GoogleJust selling our beloved family home now with Tia and she has been a pleasure to work with. Highly recommend.
Agent replied · 13 May 2026
Hi Gary, thank you for sharing your experience with others! We are so pleased you had a great experience with Tia🥰 …
5/5
GoogleThey have been great
Agent replied · 13 May 2026
Hi Stephen, thank you for this 5-star review!
4/5
Googleworkers here are very nice and understanding. Good coomunication skills and work well in a team
Agent replied · 13 May 2026
Thank you for this great google review about the team!⭐
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Hi Ian, thank you for this 5-star review!😊 …
5/5
GoogleDear Gabija, thanks for making our viewing easy and interesting. We really appreciate your support and conduct of the viewing, this was professional and well appreciated. Once again, thanks a lot.
Agent replied · 13 May 2026
Hi Salau, Thank you for this lovely review about Gabija. We are so pleased you have had a great experience!
5/5
GoogleThank you to Robinson Michael & Jackson, Chatham, for all of the hard work you put into marketing and bringing the sale of my property to completion, it would not of happened without your professionalism, dedication and perseverance. A fantastic team.
Agent replied · 13 May 2026
Hi Margaret, thank you so much for this lovely review about the team. We are so pleased you have had a great experience with us!🏡🎉 …
5/5
GoogleFrendly staff always in formed us on a regular basis with any updates.
Agent replied · 13 May 2026
Hi Richard, thank you for this great and honest review about the team! We are so pleased you are having a good experience with us!🏡⭐ …
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Thank you for sharing your 5-star experience with others!⭐
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
