Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJessie at Robinson Michael & Jackson was so great when we had a property viewing. She was welcoming, friendly and extremely knowledgeable. Unfortunately we did not go with the property but Jessie was brilliant!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie made such a great impression during your property viewing. It’s fantastic to know she was welcoming, friendly, and knowledgeable throughout the experience. … More
5/5
GoogleSophia was very helpful & very friendly. She took time to answer any questions and also offer as much assistance as she could, nothing was too much! Thankyou Sophia 🌟 …
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that Sophia provided such friendly, helpful, and attentive service to support you with your property search. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleJessie took us on a few viewings recently and the experience was great. She was genuinely helpful and her input ensured that we had all the information needed to make an informed decision.
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie made your viewing experience such a positive one. It’s great to know she was genuinely helpful and made sure you had all the information you needed to … More
5/5
GoogleMichaela from Property Management has been excellent in answering our queries and organising repairs as we settle into our new rental property. Many thanks!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Michaela has been so helpful in answering your queries and organising repairs as you settle into your new home. It’s great to know she’s been able to make the … More
5/5
GoogleJake was pleasant and professional during our veiwing 👍 …
5/5
GoogleJo has been amazing, friendly and professional throughout. Lara xx
Thank you so much for your lovely review, Lara! 😊 We’re delighted to hear that Jo has been so friendly, professional and supportive throughout your journey. 🌟🏡 … More
5/5
GoogleKatie took us to view properties today and I would say they don’t look at you as just business but provide you with the property according to your needs. Katie was very professional and helpful in helping us choosing the property and understanding the next steps of renting the property.
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie provided such a personal and professional service during your viewings. It’s great to know she took the time to understand your needs, help you find the … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Patel! We really appreciate your support and are grateful you took the time to leave us your feedback. … More
5/5
GoogleI came in enquiring about the process of buying my first house and hannah was really helpful
5/5
GoogleAmazing service from Sophia keep up the good work, highly recommend
Thank you so much for your fantastic review, Luke! 😊 We’re delighted to hear that Sophia provided you with amazing service. 🌟🏡 … More
5/5
GoogleSpoke to Ellie, very friendly, was very quick to book us a viewing and listened to what we was after. 10/10
Thank you so much for your fantastic review! We're delighted to hear that Ellie was friendly, listened to what you were looking for, and arranged your viewing so quickly. We'll be sure to pass on your lovely feedback to her. Kind Regards, Robinson, Michael and Jackson Maidstone Sales Team
5/5
GoogleFrom booking a viewing to signing the contract, Robinson Michael & Jackson Letting Agency has been friendly, reliable, and easy to work with. We dealt with Amy, who has been nothing but lovely ☺️
Thank you so much for your wonderful review! We're delighted to hear that your experience, from booking your viewing through to signing your tenancy, was smooth and enjoyable. Amy will be so pleased to hear your kind words, we'll be sure to … More
5/5
GoogleRented from here 7 years ago and we're brilliant. Now going through renting a different property and using them again. Fantastic service, efficient and always helpful.
Thank you so much for your continued trust and support! It means a lot that you've chosen to rent through us again after seven years. We're delighted to hear you've received the same fantastic, efficient, and helpful service, and we look … More
5/5
GoogleHannah was friendly and showed me around the property.Some details she doesn’t know of but can find out for us. Great experience thank you.
5/5
GoogleTRUE TO FORM THIS ESTATE AGENCY RMJ IS THE VERY BEST. JESS dealt with the sale of my late mothers property From the start ro finish JESS dealt with us in a professional manner. She …
Thank you so much for your heartfelt review, Pauline. ❤️ We’re truly honoured by your kind words and are delighted to hear that Jess was able to support you through the sale of your late mother’s property with such care and professionalism. … More
5/5
Google2026 edit: Adding to this as I cannot add more than one review, it seems. Astounding service from Nina (Rainham branch). It’s been some years since my purchase but I still remember her kindness, punctuality and efficiency. Such amazing …
we're happy to see that you had a 5-Star experience at Robinson - Jacklson. Thanks for sharing.
5/5
GoogleMassive thanks to Michaela for always helping out with queries and concerns she’s been amazing!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Michaela has been so helpful with your queries and concerns. It’s great to know she has provided such amazing support and we’ll be sure to pass on your kind words … More
5/5
GoogleTammy is lovely, really helpful and polite!
5/5
GoogleErin is a great Lettings Agent and super helpful all round
Thank you for your kind review. We're so pleased to hear that you found Erin to be so helpful throughout your experience. … More
5/5
GoogleMy name is Margarretta, this review is for Sophia Pavlou. Sophia showed professionalism & insight when showing us around one of RM&J properties and made our experience seamless, thanks Sophia.
Thank you for your fantastic review, Margarretta! We are delighted to hear that Sophia Pavlou provided such professional and insightful service during your property viewing, helping to make the experience completely seamless for you. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleJess was articulate and very professional in showing us the property. She was very knowledgeable and very helpful in our search for our home. She was swift to come back with feedback in areas where she needed to consult.
Thank you so much for your wonderful review, Ethel! 😊🏡 We’re delighted to hear that Jess provided such a professional, knowledgeable and helpful service during your viewing. 🌟✨ … More
5/5
GoogleHuge thanks to the property management team! Especially, Michaela due to helping us extremely efficiently.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that the Property Management team, and especially Michaela, provided such efficient and helpful support. We really appreciate your lovely comments and will be sure to … More
5/5
GoogleGreat experience dealing with Michaela. She was professional, friendly, and always quick to respond to any questions or concerns. She made the whole process straightforward and kept me updated throughout. I would not hesitate to recommend her and the team to anyone looking for excellent property management!
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Michaela provided such a professional, friendly, and responsive service. It’s great to know she kept you updated throughout and helped make the process … More
4/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Maureen! We really appreciate your support and thank you for taking the time to leave us your feedback. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
