Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRuby has been super helpful! I enquired for some properties quite early on but she kept me on file and checked in with me each month to see if I was still looking for properties! She would also regularly send me any properties that came …
Eléonore-Emmanuella · 25 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear how helpful Ruby has been throughout your property search. It’s fantastic to know she kept in touch, took the time to understand what you were looking for, and … More
★★★★★ 5/5
GoogleJessie was absolutely amazing, she explained everything so thoroughly at the viewing and explained the process in full detail and didn’t make me feel like a hassle. I highly recommend Jessie to show you around a property.
Ridz · 24 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 26 July 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie was so helpful throughout your viewing. It’s fantastic to know she took the time to explain everything thoroughly, guided you through the process in … More
★★★★★ 5/5
GoogleThis company has been such a good help finding me and my partner a property
Especially Jess she’s been amazing
Dean · 24 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 26 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that the team were able to help you and your partner find your new home. It’s especially great to hear that Jess was so amazing throughout the process. We’ll be sure … More
★★★★★ 5/5
GoogleTammy was fantastic throughout the whole process. She was professional, friendly, and always kept me updated. She made everything feel straightforward and was always happy to answer any questions. I really appreciated her support and would happily recommend Tammy to anyone looking for a reliable estate agent.
Dami · 24 July 2026 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleRating only, no written review.
Shirleen · 23 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 26 July 2026
⭐️⭐️ Thank you for the 5 stars, Shirleen! We really appreciate your support.
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleKatie was very polite and professional.
Philip · 23 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 26 July 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was polite and professional during your experience with us. We’ll be sure to pass on your lovely comments to her. … More
★★★★★ 5/5
GoogleReally pleased with the service! The staff are kind and enthusiastic, they helped me find a lovely flat at a good price and have always sorted out any problems on time. Highly recommend.
Li · 23 July 2026 · Robinson Michael & Jackson Walderslade
Agent replied · 6 August 2026
Thank you Xiang.
We were so happy to be able to help you find a lovely new home. You have been a delight to deal with.
All the best, Lisa and the Reside Team
★★★★★ 5/5
GoogleJessie was a superstar helped us to the ends of the earth thought we wasnt going to get the house but she pulled everything and tried everything to make sure we got the house we wanted if you want someone to get you into a place ask for jessie most helpful estate agent weve ever worked with if i could give 6 stars i would!
Tommi · 23 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your amazing feedback! We’re delighted to hear how much support Jessie provided and that she went above and beyond to help you secure the home you wanted. It’s fantastic to know her dedication, persistence, and … More
★★★★★ 5/5
GoogleJessie was absolutely lovely to deal with and made the whole process so easy. She was helpful, friendly, and took all the stress out of it. Couldn’t recommend her enough
Dylan · 23 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie made the whole process so easy for you. It’s great to know she was friendly, helpful, and took the stress out of everything. We really appreciate your … More
★★★★★ 4/5
GoogleMichaela was most helpful in ensuring our property enquiries and issues were well attended to and sorted out in a timely manner that suited our convenience.
Kayode · 23 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful in ensuring your enquiries and any property issues were dealt with promptly and at a time that suited you. It’s great to know she provided … More
★★★★★ 5/5
GoogleSuperb, highly supportive at any enquiries
Ramunas · 23 July 2026 · Robinson Michael & Jackson Strood
Agent replied · 3 August 2026
Hi Ramunas, Thank you for your review. We really appreciate your feedback.
Just to let you know, we have a referral scheme in place. If you recommend … More
★★★★★ 5/5
GoogleI have always found Jody very helpful and polite. She is always willing to answer any questions, and explains everything very clearly so I can understand. She is very efficient, and keeps me informed of how the sale of my property is proceeding.
Christine · 23 July 2026 · Robinson Michael & Jackson Maidstone
Agent replied · 25 July 2026
Thank you so much for the wonderful feedback! We're thrilled to hear how helpful, polite, and efficient Jody has been throughout your sale.
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleHigh praise for Jess! She is an outstanding negotiator who guided us through the entire house viewing process with incredible clarity and professionalism. She showed us the whole property in just one day, answered all our questions, and …
Edzino-_- · 23 July 2026 · Robinson Michael & Jackson Strood
Agent replied · 4 August 2026
Hi Edzino, Thank you for your review. We really appreciate your feedback.
Just to let you know, we have a referral scheme in place. If you recommend … More
★★★★★ 1/5
GoogleAbsolutely terrible service here especially from the team leader Sophie. They found me the worst tenants possible who trashed my house. I can get past that but the service from this team is the worst part. They charge you finders fee and …
Kaylan · 23 July 2026 · Robinson Michael & Jackson Strood
Agent replied · 3 July 2026
Dear Kaylan,
We do not have anyone named Sophie working at our business. … More
★★★★★ 5/5
GoogleI cannot recommend Libby highly enough. She has been incredibly helpful throughout my search for an apartment, making what could have been a stressful process feel much easier. From the very beginning, she has been professional, responsive, …
Daphyne · 23 July 2026 · Robinson Michael & Jackson Maidstone
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ **Excellent Estate Agent, Avoid CTW Solicitors**
I highly recommend **Robinson Michael & Jackson**. Danny, Tilly and Jody were absolutely fantastic throughout the entire process. They were extremely efficient, …
Khushnuma · 23 July 2026 · Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleEverything went smoothly during our move. Grace was kind and very helpful throughout the process, especially while the landlord was carrying out work on the house. She kept us updated at every stage and made the whole experience much smoother.
Naz · 22 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that everything went smoothly with your move and that Grace was so kind and helpful throughout the process. It’s great to know she kept you updated while the landlord … More
★★★★★ 5/5
GoogleSophia was really lovely and very helpful 😊. …
Onyx · 22 July 2026 · Robinson Michael & Jackson Walderslade
Agent replied · 25 July 2026
Thank you for your review
★★★★★ 5/5
GoogleViewed a property with Sophia, I was greeted with a smile and she was extremely knowledgable on the property. Thank you
Charlie · 22 July 2026 · Robinson Michael & Jackson Sittingbourne
Agent replied · 20 August 2026
Thank you for your lovely review! We are delighted to hear that Sophia greeted you with a warm smile and provided such knowledgeable service during your property viewing. Delivering helpful, expert guidance is always our top priority.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleI brought my house through RMJ, there was great communication throughout the whole process. Special thank you to Sophia who took me round the property twice!
Linda · 22 July 2026 · Robinson Michael & Jackson Sittingbourne
Agent replied · 20 August 2026
Thank you for taking the time to leave us a review! We are delighted to hear that you had such a great experience buying your house with us and that Sophia provided excellent communication and support, including taking you around the property for multiple viewings.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
Googlethey are very good and helpful i’m happy with them
Bakhtyar · 22 July 2026 · Robinson Michael & Jackson Maidstone
Agent replied · 25 July 2026
Thank you so much for the kind review! We're thrilled to hear that you're happy with our service and that our team could help.
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleLucy was friendly, professional, and very helpful throughout. She provided excellent customer service and made the whole experience smooth and stress-free.
Asad · 22 July 2026 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 24 July 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Lucy was friendly, professional, and helpful throughout. It’s great to know she provided excellent customer service and helped make the whole experience smooth and stress-free. We’ll be sure to pass on your kind words to her.
From Kelly & the Lettings Team ⭐️⭐️
★★★★★ 5/5
GoogleLacey was really friendly and helpful
Addison · 22 July 2026 · Robinson Michael & Jackson Sittingbourne
Agent replied · 20 August 2026
Thank you for your lovely review! We are delighted to hear that Lacey provided such a friendly and helpful service to support your property journey with our estate agency team.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ **Excellent Estate Agent
⭐⭐⭐⭐⭐ **Excellent Estate Agent, Avoid CTW Solicitors**
I highly recommend **Robinson Michael & Jackson**. Danny, Tilly and Jody were absolutely fantastic throughout the entire process. They were extremely efficient, professional, and kept me informed every step of the way. They sold my property very quickly, and their communication was excellent from start to finish. I genuinely can't fault the service they provided. Thank you all for making the sale as smooth as possible.
My only criticism relates to the solicitor I chose, **CTW Solicitors**, who were recommended by the estate agent. Unfortunately, my experience with them was very disappointing. The sale took **five months** to complete, largely due to delays on their side.
There were several issues throughout the process:
* My paperwork was misplaced.
* My name was spelt incorrectly on documents.
* Communication was slow, with long delays in responding to emails and queries.
* Additional charges were added during the transaction.
Ironically, the buyer also used CTW Solicitors (albeit a different branch), and they experienced similar delays, so the fact that both parties used the same firm did not speed up the transaction.
While Robinson Michael & Jackson did their best to chase matters, ultimately they could only do so much. My advice is to choose your own solicitor rather than relying solely on a recommendation.
Based on my personal experience, I would not recommend CTW Solicitors. Choosing a proactive solicitor can make a significant difference to how smoothly and quickly your property transaction progresses.
Khushnuma · 22 July 2026 · Robinson Michael & Jackson Chatham & Rochester
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
