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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,208 reviews across 7 offices and 4 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,001

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I appreciate the high level of service by three ladies namely Ellie, Kelly and Stacy. Was satisfied with the move in process from start to finish. Also the move out process led by Grace was so smooth, she would help us to answer out queries and relaying information to/from Landlord regarding our requests. I appreciate thank your RM & J

Norman · 5 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 6 August 2026

⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you were so pleased with the service you received from Ellie, myself and Stacey throughout your move-in, and that Grace made your move-out process just as … More

5/5

Google

Had a viewing for a property with Sophia. She made me and my partner feel comfortable and answered all the questions we had. She’s been very helpful with the whole process so far.

Annabel · 5 August 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 20 August 2026

Thank you for taking the time to leave us a review! We are delighted to hear that Sophia made you and your partner feel so comfortable during your property viewing and that her helpful support has made the whole process go smoothly. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson

5/5

Google

I had a lovely experience engaging with this Estate Agents. Tammy in particular was extremely helpful and lovely over the phone, taking time to understand my needs and requirements, as well as clear in explaining the processes! She was very professional

Naomi · 5 August 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Michaela is an amazing staff

Ewurama · 5 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 6 August 2026

⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that you think Michaela is amazing. We really appreciate your lovely comments and will be sure to pass them on to her. … More

5/5

Google

Grace is being a great help at managing our property and solving our issues.

Yunus · 4 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 5 August 2026

⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Grace has been such a great help in managing your property and resolving any issues you've had. It’s wonderful to know she’s been able to provide the support you … More

5/5

Google

Very helpful and professional company

Darrell · 4 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 5 August 2026

Thank you for taking the time to leave us a review. We're delighted you found our service helpful and professional. Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

Erin was a pleasure to deal with, helpful and professional.

Tom · 3 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 5 August 2026

Thank you for your kind review! We'll be sure to pass on your lovely feedback to Erin. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings

5/5

Google

The team and specifically Amy have been amazing throughout, thank you for keeping us updated throughout and making everything seamless

Jack · 3 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 5 August 2026

Thank you for your lovely feedback! It's fantastic to hear that Amy and the team kept you updated every step of the way and made the whole process seamless. We'll make sure Amy sees your kind comments. … More

5/5

Google

Tammy has been so helpful with our sale and purchase. Always there to help and answer any questions we had. Highly recommend. Thank you to all the team

Simon · 2 August 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Jo and Liv were in our search ! really responsive and helpful. Nina then took over our case, and we genuinely couldn't fault her throughout the …

Bailey · 2 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 1 August 2026

Hi Bailey, Thank you so much for your lovely feedback 😊 We’re delighted to hear that Jo and … More

5/5

Google

Freya was so helpful, she’s been really friendly from day one. Very impressed.

Jamie · 1 August 2026 · Robinson Michael & Jackson Strood

Agent replied · 4 August 2026

Hi Jamie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

5/5

Google

Sophia was amazing. Very friendly and thorough. She made us feel at ease looking around and was amazing with the kids.

Sylvia · 1 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 3 August 2026

Thank you so much for your wonderful review, Sylvia! 😊 We’re delighted to hear that Sophia made your viewing such a positive experience. 🏡✨ … More

5/5

Google

Received the absolute best service from Jack! He was incredibly helpful, friendly and accommodating, arranging a viewing for my mum and me at very short notice. We really appreciated his excellent service, thank you, Jack!

KPBD · 1 August 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Sophia has been amazing! Friendly, professional, and always happy to help. She made the whole process so much easier and was always there to answer any questions. I couldn’t recommend her enough. Thank you, Sophia!

Caroline · 1 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 3 August 2026

Thank you so much for your wonderful review, Caroline! 😊 We’re absolutely delighted to hear that Sophia provided such a friendly, professional and supportive service throughout your journey. 🏡✨ It’s fantastic to know that she made the whole process easier and was always on hand to answer your questions. Your recommendation means a great deal to us, and we’ll be sure to pass your lovely feedback on to Sophia. 💙🌟 Best wishes, Ryan and The RMJ Team

5/5

Google

Nice ambiance and well attended too by Sophia; she was nice and welcoming.

Simisoluwa · 1 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 3 August 2026

Thank you so much for your lovely review, Simisoluwa! 😊 We’re delighted to hear that you enjoyed your experience with us and that Sophia made you feel so welcome. 🏡✨ … More

5/5

Google

Had a viewing today with Sophia, who was amazing, gave us in detail information and also informed us of other properties with our requirements. 10/10 highly recommend

Edvinas · 1 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 3 August 2026

Thank you so much for your fantastic review, Edvinas! 😊 We’re delighted to hear that Sophia provided such a detailed and informative viewing experience. 🏡✨ … More

5/5

Google

Emma was very friendly and helpful. She allowed us to explore the house and answered any questions we had.

Sara-Louise · 1 August 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 3 August 2026

Thank you so much for your lovely review, Sara! 😊 We’re delighted to hear that Emma provided such a friendly and helpful viewing experience. 🏡✨ … More

5/5

Google

Today I had viewing with Tilly. She was very friendly and helpful to show around the house

Akhi · 1 August 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 20 August 2026

Thank you for taking the time to leave us a review! We are delighted to hear that Tilly provided a friendly and helpful service while showing you around the house for your property viewing. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson

5/5

Google

We have been looking for a house for sometime and I am really pleased we found a property from Robinson . The decision making process can be quite exhausting but I am glad Holly kept in touch as we needed to time to check our options. Holly was very responsive and easy to approach. She has kept us up to date with our concerns. Good customer service so far

Niyan · 1 August 2026 · Robinson Michael & Jackson Sittingbourne

5/5

Google

Very helpful Thank you Tim

Tim · 1 August 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 2 August 2026

Thank you for taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings Team

5/5

Google

Thankyou to Jess who showed us around at 2 properties on watiling street. She was amazing and so good at answering all the questions we had. She had the best manors and spent time with us to explain everything thanks Jess your a star

Mo · 1 August 2026 · Robinson Michael & Jackson Strood

Agent replied · 3 August 2026

Hi Mo, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

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