Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe were shown around a beautiful house today by Kelly. She was so lovely and really informative. It was an absolute pleasure to meet her.
Thank you for your lovely feedback! We’re so pleased to hear that Kelly made your viewing such an enjoyable experience and was able to provide all the information you needed. We’ll be sure to share your kind words with her! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleToday’s viewing with Ben ( Rainham Branch) was an extremely pleasant experience . Bens friendly and professional manor was well received. He was knowledgable on the property and very professional . Thanks again Ben
Thank you so much for your wonderful review, Kate! 😊🏡 We’re delighted to hear that you had such a pleasant experience viewing the property with Ben. It’s fantastic to know that Ben’s friendly and professional manner made such a great impression, and that his knowledge of the property was helpful throughout your viewing. 🌟✨ We’ll be sure to pass your lovely feedback on to Ben he’ll be thrilled to hear it! Thank you again for taking the time to leave us such kind words. 💙 Best wishes, Ryan and The RMJ Team
5/5
GoogleWe are very pleased with our experience working with Robinson & Jackson Gravesend branch. All staff have been polite, informative and easy to contact making our buying process free of stress and quick. …
5/5
GoogleThe selling process was swift and the communication from Tammy and the team as a whole was on point. Every single viewing was followed up with a call, to relay any feedback. All the viewings were either communicated via email or phone…just …
5/5
GoogleWe had the pleasure of viewing several of our dream homes today with Mia, and she was absolutely fantastic. She was friendly, knowledgeable, and incredibly supportive throughout the whole process. She took the time to answer all of our …
5/5
GoogleMy experience with the team has been great! I had a horrible experience with another estate agent whose communication was terrible! Erin and the team at RMJ had amazing communication. This is the first time I'm moving and they made the …
Thank you so much for your wonderful review. We're delighted to hear that your experience with our team has been such a positive one, especially as a first-time mover. … More
5/5
GoogleI had a great experience with Robinson & Jackson in Gravesend. The whole process was really smooth and completed much quicker than I expected. Communication was excellent throughout, with regular updates and prompt responses to any …
Thank you so much for your fantastic review and recommendation! We're delighted to hear that you had such a positive experience with our Gravesend team. … More
5/5
GoogleI’ve been dealing with an amazing team member called Erin, within 24hrs she found me a property and had all the checks completed! What an asset to your team! …
Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Erin. It's fantastic to know she was able to find you a property and complete everything so quickly. … More
5/5
GoogleI received a very professional response on contacting RM&J's Gravesend office for a sale valuation of my Higham property. Their branch partner Mr Andy Plaistow visited me at his earliest opportunity and carried out a comprehensive …
5/5
GoogleMy fiance and myself viewed a property listed by Robinson Michael and Jackson, we were dealt with by an estate agent Jake Reader. Jake was very professional and polite through the whole process, explaining things to us very well. Jake …
5/5
GoogleWe had a great experience viewing the property. Shannon who showed us around was incredibly friendly, welcoming, and professional. She took the time to answer all of our questions, explained everything clearly, and made us feel comfortable …
5/5
GoogleWe started our house purchase journey in February this year, and it's been filled with loads of challenges. But despite the challenges, the staff at RMJ were very supportive and helpful, particularly ensuring that everyone on the chain …
5/5
GoogleErin was very patient with us when we went for our first viewing. We kept getting lost and missed our viewing time slot. She kindly explained the directions to us over the phone ( which she didn't need to) till we arrived at the place. …
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Erin was able to make your viewing experience a positive one. … More
5/5
GoogleSaw Emma today to show us around a house in Gillingham. Very knowledgeable of the area.
Thank you so much for your lovely review, Jen! 😊🏡 We’re delighted to hear that you had a great experience viewing the property with Emma. It’s fantastic to know that Emma’s knowledge of the local area was helpful during your viewing. 🌟 We’ll be sure to pass your kind feedback on to her, she’ll be thrilled to hear it! Thank you again for taking the time to leave us a review, and we hope we can help you find the perfect home! 🔑✨ Best wishes, Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleI appreciate Emma warmth reception and she is such a lovely person, walked us through every where,So professional.
Thank you so much for your lovely review, Regina! 😊🏡 We’re delighted to hear that Emma gave you such a warm welcome and made you feel comfortable throughout your viewing. ✨ … More
5/5
GoogleJust viewed with Emma very helpful.
Thank you so much for your lovely review, Sandeep! ⭐ Ryan & The RMJ Team
5/5
GoogleHad a brilliant experience with Robinson Michael & Jackson, Rainham. Katie arrived exactly on time, knew every detail about the property, and clearly explained all the fees so nothing was a surprise. Her friendly, professional support made the viewing and the letting process genuinely stress‑free. Highly recommend!
⭐️⭐️ Thank you so much for your fantastic feedback! We’re delighted to hear you had such a brilliant experience with us in Rainham. It’s great to know Katie was punctual, knowledgeable and made sure everything was explained clearly, … More
5/5
GoogleKelly has been very professional to show the property and explain the pros and cons. Appreciate the effort
Thank you so much for your kind review! We’re delighted to hear that Kelly was professional and helpful. We truly appreciate your feedback and hope to assist you again in the future. … More
5/5
GoogleI am a first time buyer and was quite appreciative about taking these new steps, but the support from the Rainham team and Marie, guiding and supporting me through the whole process was impeccable. Everyone is so friendly and approachable, thank you.
Thank you so much for your wonderful review, Christine! 😊🏡 We’re absolutely delighted to hear that you had such a positive experience as a first-time buyer. … More
5/5
GoogleVery happy with fast response and communication was great, professional advice and service.
We really appreciate your kind review, thank you! It was a pleasure to assist you, and we’re delighted that you had such a positive experience. If you know anyone looking to sell, we’d love it if you recommended us. As a small thank you, we offer a Bluewater voucher for successful referrals.
5/5
GoogleJess was very helpful today
Hi Steve, thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleThe staff Erin Wilkins are very friendly, caring, and provide excellent support. They are always helpful, professional, and I really appreciate their dedication and would highly recommend this place.
Thank you so much for your wonderful review! Your kind words about our professionalism and dedication mean a lot to us. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleRating only, no written review.
Thankyou for taking the time to share your positive experience, we really appreciate it. We do offer a Bluewater Voucher as a small thankyou for any successful referral.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
