Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleToday I had a great call with Sophia as she registered me to view a property, she had a bubbily friendly personality and was able to answer all my enquiries quickly and in detail leaving me feeling reassured, I can’t wait to hear back from Sophia I would highly recommend a conversation from her.
Thank you so much for your fantastic review, Bobotec! 😊📞 We’re delighted to hear that you had such a positive experience speaking with Sophia. … More
5/5
GoogleFrom my viewings with Jess to my communication with Learna and Nina, I’ve had a great experience with RMJ Rainham. I’m so happy with my new house and can’t thank them enough.
Thank you so much for your fantastic review, Kemi! 😊🏡 We’re absolutely delighted to hear that you had such a great experience with the RMJ Rainham team. … More
5/5
GoogleI had a viewing with Lacey and she was very informative and helpful throughout. Thankyou Lacey & team!
Thank you for your fantastic review! We are so pleased to hear that your property viewing with Lacey was so informative and helpful, and that you had a great experience with our estate agency team. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleJosie was very helpful and extremely informative would highly recommend ⭐️
Thank you so much for the great review and high recommendation! We're delighted to hear that Josie was helpful and informative during your experience. Kind regards, Robinson Michael & Jackson Maidstone Sales Team
5/5
GoogleExcellent customer service and well informed staff.
Thank you for your wonderful review! Kind regards, Robinson Michael & Jackson Maidstone Lettings
5/5
GoogleKelly was incredible! Was very patient and very professional. She explained the property very well, and was very knowledgeable about the area. Definitely an asset to your team!
Thank you so much for the wonderful feedback! We're delighted to hear that Kelly provided such patient, professional, and knowledgeable service. Kind regards, Robinson Michael & Jackson Maidstone Sales Team
5/5
GoogleErin was very helpful on the phone, I am looking for a flat for my elderly mother and there are specific needs She understood what was needed and has already arranged for me to look at 2 apartments
Thank you for sharing your feedback! We're glad Erin could assist you and find suitable options for your mother's specific needs. Best of luck with the viewings. … More
5/5
GoogleBrilliant experience with Harry! Very responsive and readily available to help. He’s helped resolve 3 separate issues I had in the property in a short space of time. It also helps having a great landlord too!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Harry has been so responsive and helpful, and that he’s been able to resolve three separate issues for you in such a short space of time. It’s great to know … More
5/5
GoogleReally good experience, very helpful, responds quickly and smooth process.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with us. It’s great to know you found the team helpful, quick to respond and that everything went smoothly throughout the process. … More
5/5
GoogleAbsolute amazing service from Sophia spoke with such confidence x
Thank you so much for your lovely review, Isla! 😊🌟 We’re delighted to hear that Sophia provided such amazing service and made such a great impression with her confidence and professionalism. … More
5/5
GoogleThe professionalism and knowledge shown by tilly was first class
Thank you for taking the time to leave us a review! We are delighted to hear that Tilly provided a first-class, professional service with her expert local knowledge to support your property journey. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleJosie was very knowledgeable about the property and very professional and personable , great agent
Thank you so much for the kind review! We're thrilled to hear that Josie provided such knowledgeable, professional, and personable service. We appreciate your feedback. … More
5/5
GoogleSophia did an amazing job helping me look throughout houses and had an excellent experience with her. Absolutely excellent personality x
Thank you so much for your lovely review, Adele! 😊🏡 We’re delighted to hear that Sophia made your property search such a positive experience. … More
5/5
GoogleDealt with Lacey, who I have to say was was fantastic throughout a Transaction and got involved in the process when it was not her role to ensure that the chain progressed to completion on record time. She was Thorough in her communication and kept everyone updated. A real asset to RJ.
Thank you for your fantastic review! We are delighted to hear that Lacey went above and beyond to keep communication thorough and help ensure your property transaction completed in record time. Delivering exceptional service throughout every stage of buying and selling homes is always our priority! Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. Many thanks, Robinson Michael & Jackson
5/5
GoogleRating only, no written review.
Thankyou for taking the time to share your positive experience, we really appreciate it. We do offer a Bluewater Voucher as a small thankyou for any successful referral.
5/5
GoogleI had a really great experience with Libby when she showed me around a property. She was so friendly, helpful and knowledgeable, and made the whole process really easy and stress-free. She was always happy to answer any questions and was really good at keeping me updated. Would definitely recommend!
Thank you so much for your lovely review! We are so pleased to hear that you found everything easy and stress-free. We really appreciate your kind words and recommendation! … More
5/5
GoogleErin was so helpful and super down to earth, making it really easy to ask any silly questions and feel comfortable with my decision. Thank you Erin, it’s a real pleasure doing business with you! 🤝☺️ …
5/5
GoogleRating only, no written review.
Thank you for taking time to leave a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleHarry was very helpful and prompt to respond.our shower problem was quickly fixed.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Harry was so helpful and quick to respond, and that he was able to get your shower issue resolved so promptly. We’ll be sure to pass your lovely comments on to … More
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleBrilliant, professional service with good communication involved and total transparency. Would highly recommend.
Thank you for your fantastic feedback! It’s great to hear that you received professional service, clear communication and complete transparency throughout. Your recommendation is greatly appreciated! … More
5/5
GoogleI made an initial call enquiring about a property to rent. Erin was very polite, knowledgeable and accommodating. Viewing booked.
Thank you for your lovely feedback! It’s great to hear that Erin was helpful, knowledgeable and accommodating during your initial enquiry. We hope you have a great viewing and wish you all the best with your property search! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleGreat, professional service from start to finish of my house buying process. A big thank you to everyone at RMJ Gravesend!
Thank you so much for your fantastic review! We’re delighted to hear that you received such a professional service throughout your house-buying journey. Your kind words mean a great deal to the entire team at RMJ Gravesend, and we’re so pleased that we could help make the process a positive experience from start to finish. Thank you again for choosing us! If you know anyone who is thinking of selling or letting a property, we would be very grateful for a recommendation. As a thank you for any successful referral, we offer a Bluewater voucher.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
