Trusted Agent profile
Verified
★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEllie was fantastic when arranging our property viewing. She was friendly, professional, and kept us informed throughout the process.Everything was organised smoothly, and arranging the appointment was quick and easy. Thank you for the excellent service!
Thank you so much for your kind review! We're delighted to hear that Ellie made such a positive impression. Thank you for choosing us, and we hope to help you again in the future! … More
5/5
GoogleShannon showed us the property and was very courteous and helpful. She received us warmly and answered all our questions.
5/5
GoogleBefore moving into the property, Amy Gladdish, Libby Welsh, and Ellie Eccleston were incredibly responsive to emails and consistently friendly and helpful throughout the entire process, right up until the day I collected the keys. …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience from start to finish. It’s fantastic to know that Amy, Libby, and Ellie provided such friendly and responsive support … More
5/5
GoogleKelly was great and really approachable
Thank you for your lovely review! We'll be sure to pass your kind feedback on to Kelly. We really appreciate your support and hope to assist you again in the future! … More
5/5
GoogleKatie really helped us out trying to find a rental property. We had been struggling to find somewhere suitable, but with the help of Katie, we now have somewhere that we are ready to move to
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie was able to help you find a rental property after you’d been struggling to find somewhere suitable. It’s great to know she supported you throughout the … More
5/5
GoogleErin and Ella were extremely helpful in our search for a new property!
5/5
GoogleJake was a great agent. Viewed two properties with him, he was very informative regarding the properties and area.
5/5
GoogleJess has been extremely helpful in organising my viewings to purchase. She has maintained great communication throughout the whole process.
5/5
GoogleGreat help from learna
Thank you so much for your lovely review, Alex! 😊 We’re delighted to hear that Learna was able to provide you with such great help. 🌟🏡 Your kind feedback means a great deal to us, and we’ll be sure to pass your lovely comments on to Learna. Thank you again for taking the time to leave us a review! Best wishes, Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We really appreciate your support and are delighted that you had a great experience with us. 😊🏡 … More
5/5
GoogleBen was so helpful on the phone and gave us all the details we needed to decide if we wanted to view different properties than the one we inquired about, couldn’t recommend enough
Thank you so much for your fantastic review, Alfie! 😊 We’re delighted to hear that Ben was so helpful on the phone and provided you with all the information you needed to explore the properties that were the best fit for you. 🏡✨ … More
5/5
GoogleLearna was amazing from start to finish. As a first-time buyer, she made me feel at ease throughout the whole process and was always there to help.
Thank you so much for your wonderful review! 😊 We’re absolutely delighted to hear that Learna made your first-time buying experience feel so easy and reassuring. 🏡✨ … More
5/5
GoogleBen was great
Thank you so much for your lovely review! 😊 We’re delighted to hear that Ben provided you with such a great experience. 🌟🏡 We really appreciate your kind feedback and will be sure to pass your comments on to Ben. Thank you for taking the time to leave us a review! Best wishes, Ryan and The RMJ Team
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We really appreciate your support and are delighted you had a great experience with us. 😊🏡 We’ll be sure to pass your kind feedback on to Learna. Thank you again for taking the time to leave us a review! Best wishes, Ryan and The RMJ Team
5/5
GoogleErin was amazing. Super nice patient and really takes her time to let you feel comfortable. Lovely personality too!!!
5/5
GoogleIncredible friendly and helpful. Makes my first time buying experience easy and positive.
We really appreciate you taking the time to leave such a kind review. Knowing that our friendly and helpful approach made your first home-buying experience easier means a great deal to us. Wishing you the best with your property search! Kind Regards, Robinson, Michael and Jackson Maidstone Sales Team
5/5
GoogleOur agent Erin has made it easy for our first time renting. Though there are lots of documents and formalities, they have been carried out with diligence and having Erin there to help us through it has eased the process.
5/5
GoogleThe support and services we recieved from the staff at RMJ during our house purchase was top-notch. Tammy who was assigned to us was really helpful and supportive. She's a true definition of patience. I would recommend RMJ anytime and anyday.
5/5
GoogleErin was professional, friendly, and always quick to respond to our questions. She made the entire process much easier and kept us informed every step of the way, and in the end, we found our new home. We truly appreciate her patience, kindness, and support. Thank you for all your help!
5/5
Googledan was great
Thank you so much for your lovely review, Sandhu! 😊 We’re delighted to hear that Dan provided you with such a great experience. 🌟🏡 … More
5/5
GoogleThanks Sophia, you're a star! Keep up the good work! D :)
Thank you so much for your lovely review! 😊 We're delighted to hear that Sophia made such a positive impression. 🌟 Your kind words and support mean a great deal to us, and we'll be sure to pass your wonderful feedback on to her. 💙 … More
5/5
GoogleAMAZING SERVICE!! from Sophia, so friendly & efficient 🥰 …
Thank you so much for your amazing review! 🥰 We’re delighted to hear that Sophia provided such friendly and efficient service. 😊🌟 … More
5/5
GoogleWell done Sophia and thank you! Sue x
Thank you so much for your lovely feedback, Susan! 😊 We really appreciate your kind words about Sophia and will be sure to pass them on to her. 🌟✨ … More
5/5
GoogleRyan was great and helpful
Thank you taking time to leave us a 5 star google review! Kind Regards, Robinson, Michael and Jackson Maidstone Sales Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
