Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCan't fault them - were so helpful in the purchase of my house and gave us a box of goodies and vouchers too. Cannot recommend them enough! Very quick process too and was kept up to date every step of the way.
Hi Rhiannon, thank you for your review. We were so pleased to be able to give you the keys to your new home. Wishing you all the very best and we look forward to speaking you again in the future. Kind regards, Reece and the team
5/5
GoogleI was in need of a probate valuation and the first people I called was RMJ Strood without a second thought! Nancey dealt with my valuation quickly and professionally and had it sent out the very next day! Excellent service!
Hi Jenna, thank you for your review. If you need us at all in the future, please don’t hesitate to contact us. Kind regards Reece and the team
5/5
GoogleI had a valuation yesterday with Adam Sheppard. I haven’t decided whether to move or not, however there was no pushiness whatsoever. He came fully prepared with a pack of facts and figures. We discussed at length my options. Even if I don’t decide to move I would give RMJ my highest recommendation for a faultless service. Thanks Adam.
Hi Natalie, thank you for your review. What ever decision you decide to make we thank you for asking us to provide a valuation and discussion of our services. Kind regards Reece and the team
5/5
GoogleEveryone dealt with at RMJ Strood were very helpful and efficient. All enquiries were dealt with promptly and with intervention from them with both solicitors we were able to complete before our tenancy ended ensuring that we weren’t left homeless! Would definitely recommend
Hi Samantha, thank you very much for your review. We would like to wish you all the very best in your new home. Kind regards Reece and the team
5/5
GoogleI used Robinson Michael & Jackson Strood Branch to sell my property. They are so professional and helpful. A special thank you to Michelle and Tammy from the progress team for all your hard work.
Hi Carole, thank you for your review. We wish you all the best for the future. Kind regards Reece and the team
5/5
GoogleFantastic service from everyone in the branch, Ellie was very helpful all throughout
Thank you for the kind words Lenny.
5/5
GoogleRating only, no written review.
Hi Luke, Thank you for your positive feedback. Many thanks.
5/5
GoogleDanny was really helpful and well informed.
Hi Adrian, Thank you for leaving us a positive review. Many thanks.
5/5
GoogleWould recommend RMJ Maidstone, TJ and Danny very helpful. Kept me updated from start to finish.
Thank you for your review Lyne. It was a pleasure working with you, we wish you all the best in your beautiful new home! Many thanks.
5/5
GoogleFast, efficient, professional and friendly team highly recommend to help sell -buy your home
Hi Leona, Thank you for your review and recommendation. Many thanks.
5/5
GoogleGreat service from TJ and Danny, highly recommended for someone who wants a quick sale! Sold my property within 3 days!
Hi Margaret, Thank you for your recommendation. You have been a pleasure to work with throughout the transaction! We wish you all the best in your new home. Many thanks.
5/5
GoogleI was privileged enough to be shown around by a young lady called Jamie . How lovely and polite , made my experience very comfortable. A credit to the company!
5/5
GoogleHad a really good experience with Robinson Michael & Jackson - spoke to Ennis regarding renting a new property and he game me advice that i haven't received elsewhere . Looking forward to moving into my new place!! Highly recommend
Hi Joby, Thank you for your review and feedback on your service with us. Many thanks.
5/5
GoogleFantastic service. Ennis found us a great tenant within 48 hours of initial contact. Very professional company who were a pleasure to deal with.
Dear Jocelyn, Thank you for your fantastic review! We are thrilled to hear that Ennis was able to find you a great tenant so quickly. Your kind words about our professionalism and service mean a lot to us. It was a pleasure to assist you, and if you need any further help, please feel free to reach out. Best regards, Robinson Michael & Jackson.
5/5
TrustpilotHad a great experience with Robinson…
Had a great experience with Robinson and Jackson Swanley branch. Zac who was my sales negotiator was absolutely amazing he kept me updated at all times and ensured the correct buyer was found for me in a matter of weeks, his top customer service skills and genuine kindness and desire to sell my property was evident from the get go. Thanks Zac and the team for making my sale as stress free as possible can’t rate them highly enough!!
5/5
FacebookVery professional!! would highly recommend rmj strood.. thanks for helping me move Michelle 🥰
Hi Lisa, thank you for your review and we wish you all the very best for the future. Kind regards Reece and the team
5/5
GoogleSpoke with Jody , can honestly say she is so so friendly and so helpful! Not only was she patient but she also explained everything in detail and didn’t rush me! Jody Is an excellent asset to the branch! :)
Dear Kelly, Thank you for your wonderful review! We are delighted to hear that Jody provided such friendly, patient, and detailed assistance. Your kind words truly highlight her dedication and professionalism. We agree, Jody is indeed an excellent asset to our branch. If you have any further questions or need assistance, please don’t hesitate to reach out. Best regards, Robinson Michael & Jackson.
5/5
GoogleJodie is an absolute star - she was so, very helpful and friendly in answering all of my queries with professionalism, patience, and kindness. She and the company represent what a "perfect" standard of a property agency should be. If you're struggling to find a good agency, look no further, Jodie and her team will guide you through!
Hi Alex, Thank you for your kind words and feedback regarding Jody. We are pleased she was able to help with any questions / queries that you had. We wish you all the best with your moving journey. Many thanks.
5/5
GoogleBought our first house with RM&J, great experience from beginning to end, 10/10!
Thank you for your 5 star review and we hope you are settling in well Dallas & the team
5/5
GoogleMichelle Wilkins made the whole process of moving so much easier with regulate communication and updates on progress thx Michelle
Hi Andrew, thank you very much for your review. Michelle certainly is a valued member of the team. Kind regards Reece and the team
5/5
GoogleGreat staff very friendly but professional, and empathic to our needs ,good location for shop and appointments.
Hi Justina, Thank you very much for your review. What a pleasure it was to assist you. Kind regards, Reece and the team
5/5
Google5 stars. I would like to thank Tammy, for all the help she gave me and my wife, when looking in to buying our first home. She is an absolute treasure.
Hi Jan, thank you so much for your review. I'm so pleased Tammy gave you such a fantastic service. We're very lucky to have her working with us. Kind regards, Reece and the team.
5/5
GoogleSo far the team at RM&J Strood have been lovely to work with. They've been friendly, fast and I can't fault them at all. Will update my review once all is said and done!
Hi Billy, thank you for your review. We look forward to receiving your updated version, once you have the keys to your new home. Kind regards Reece and the team
5/5
GoogleTammy was helping me and my wife when we were looking for a place. She was incredible, helped on everything, really treated us like family! I'd definitely recommend her to anyone looking to take that next step, she's amazing!
Hi Alex, thank you so much for your review. If you have any friends or family looking to buy or sell, please pass them onto us. Wish you all the best for the future. Reece and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
