Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFrom start to finish the staff made the process clear and stress free. They were realistic and honest in their approach to letting our flat. They were the perfect mix of professional and friendly. It was a pleasure to deal with Chloe, Ellie, Hollie and Stacey. They kept us informed along the way and allowed us to make informed decisions with regards to the rental of our flat. We would have no hesitation using them again.
Karen · 1 October 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you for choosing us as your letting agent, congratulations again on your new tenants! You were fantastic Landlords to work with - The Lettings Team
★★★★★ 5/5
GoogleSuper service from all of the team. I mainly dealt with Hollie, Ellie and Stacey but the entire team were super helpful and patient with me and all my questions & queries. If this is how my tenancy started, I look forward to dealing with this team of people throughout my tenancy. Really happy with Robinson Michael &Jackson!
Hopefully they are just as happy with me as their tenant. ;-)
Ulrich · 1 October 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you kindly for your review, you've been an absolute pleasure to deal with and we wish you all the best with your new home! - The Lettings Team
★★★★★ 5/5
GoogleOur dream home was found within weeks
After expressing our requirements to Lily, she was able to find the perfect period home within our price range. Looking around the property with Lily was an absolute pleasure. She is incredibly knowledgeable of the current market, matching client's tastes to potential homes and ultimately put our minds completely at ease. We put in an offer there and then.
Nicola, Jo and Lily worked together to communicate our wishes and concerns to the sellers as well as solicitors on both sides.
Despite the move being a complicated one, there is absolutely nothing I can say to critique the services provided. We were blown away by the service we received.
Thank you so much for helping us to find our dream home
Elliott · 1 October 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Hi Elliott,
Thank you so much for taking the time to do a review and your kind words :) I will make sure to pass your comments on to Jo and Nicola. We hope you both will be very happy in your new home and all the best for the future.
Lily & The Team.
★★★★★ 5/5
GoogleFrom the very beginning, I have had a great experience with the team that worked on my property. Chloe was my first point of contact and she was absolutely amazing to work with. VERY proactive, gave me all the information I needed, wasn’t rushed and then followed up at every point. She managed to get the viewings booked in within 6 hours from when the property went on the market. Once the viewings were done, I worked with Ellie who was a delight to work with too. She liaised with me and my potential tenants and the girls ended up getting me more than I was expecting in rent too. The one thing that I would highlight about Chloe and Ellie is that they were 100% on the ball at all times.
Once I confirmed which tenant I want to go with, I was handed over to Hollie and Stacey who handle the remaining process of getting the tenants in to the property. Again, they were very responsive and went the extra mile to make this as easy as possible.
Thanks to these guys I have someone in the property at a much better rate in less than 3 weeks!
I just hope the property management team are as good as these guys.
Sutha · 1 October 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you for your feedback, we enjoyed working with you and assisting you with the letting of your home. All the best - The Lettings Team
★★★★★ 5/5
GoogleThe Gravesend team have all been really supportive and went beyond our expectations with our recent house move. It was a pleasure to work with them, Lily was great when we listed the house and Jo was everything you need a Sales Progressor to be. I'd be happy to recommend.
Anna · 1 October 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Dear Anna. Many thanks for your review. We look forward to any clients you can recommend to us. £100 for each one on completion. We hope the move went all ok and you are settled into you new home. All the team at RMJ.
★★★★★ 5/5
GoogleMy experience with Robinson & Jackson was fantastic. They were very helpful and professional , especially Ben Griffin , Jo Rossiter, Georgia Scott, Nicola & Andy they are awesome, and they were helpful with the purchase of my Mortgage. They are (Number 1) professionals in helping Buying & selling Properties. I now enjoy my New home without any issues. Thank you Guys👍👍
Kenneth · 1 October 2022 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you so much Kenneth for your kind words and lovely gifts upon completion. Was great to see you again yesterday. We hope you are very happy in your new home. From all the Gravesend Team
★★★★★ 5/5
GoogleRating only, no written review.
Matthew · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks Matthew, I hope you are all happy in your new home!
★★★★★ 1/5
GoogleRating only, no written review.
Alison · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
★★★★★ 5/5
GoogleExcellent service especially from Mr A Leppard
Ben · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks for taking the time to leave us a review Ben
★★★★★ 5/5
GoogleExtremely happy with the staff in this branch, very helpful and professional and extremely polite and thoughtful
Allan · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks for taking the time to leave us a nice review Allan.
★★★★★ 5/5
GoogleGreat service from start to finish, especially from Mica helping get moved
Sarah · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks Sarah. We are so glad mica and the team were a great help
★★★★★ 5/5
GoogleGreat customer service from both the branch manager and staff, would definitely recommend.
Daniel · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Hi Daniel, thank you for the kind words
★★★★★ 5/5
GoogleA class service for one of the least straight forward sales. Mica Sam and Adam top staff. Couldn’t fault anything.
Joe · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks for the review Joe, glad we were able to help in getting it sold for you!
★★★★★ 5/5
GoogleThank you so much to the whole team for everything, an excellent service from start to finish. Highly recommended!
Mel · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks Mel, it’s been our pleasure. We wish you all the best
★★★★★ 5/5
GoogleReally great experience, found all members of staff to be extremely welcoming and helpful. Would definitely recommend.
Rebekah · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thank you Rebekah, so glad we were able to assist you. All the best
★★★★★ 5/5
GoogleI would highly recommend this branch, very professional, speedy replies and kept me fully updated at all stages of the process. 5 ⭐️
Fay · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thank you for the review fay. we are so happy that you have been happy throughout. we wish you all the best!
★★★★★ 5/5
GoogleReally pleased with my experience with RMJ, Micah, Joe, Sam have all been great throughout the process. Would definitely recommend!
Amy · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks Amy, really glad we were able to assist and get you moved to your new lovely home! We wish you all the best there.
★★★★★ 5/5
GoogleGreat customer service was given during the selling of my property. Excellent Staff Communication, from the Manager to all the staff. I appreciate you guys.
Oluwatoyin · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Thanks Olu, it was a pleasure and thank you very much for taking the time to leave us a review.
★★★★★ 5/5
GoogleThoroughly professional agents made me feel at ease with the sale of my first home. I am looking forward to using them again to buy my next property
Chantelle · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 6 June 2023
Hi Chantelle, we look forward to helping you in finding your next home! Thank you for the kind words
★★★★★ 5/5
GoogleNormally when dealing with estate agents it leaves me feeling anxious, but I'm happy to say that when dealing with this branch and specifically Adam he made me feel comfortable and very knowledgeable in his field.
Mike · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 31 May 2023
Thanks for the review Mike, glad you've been happy with the service provided
★★★★★ 5/5
GoogleThe Team went over and above what they were obliged to do as estate agents, i would defiantly use them again. special thanks to Sam for the help he gave in speeding up the purchase process. much appreciated.
Paul · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 31 May 2023
Thanks Paul, took a little longer than we were all anticipating at the start but glad we got you in there in the end. Thank you for taking the time to leave us a review.
★★★★★ 1/5
GoogleAvoid this extremely unprofessional estate agents!! Had an offer accepted on a property they had listed in November 2021 and from that point onwards communication from them was virtually non existent. I made countless phone calls and sent …
Callum · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 31 May 2023
Dear Mr O'Grady. I do understand your frustrations and unfortunately we also had difficulty in getting updates in regards to how the vendor wished to proceed. I will make contact with you directly to discuss this matter personally.
★★★★★ 5/5
GoogleWe are so glad we decided to go with RMJ in Sittingbourne after having bad experiences with other companies in the area! Adam at the branch was highly professional and very helpful, answering all our questions promptly and keeping us in the loop at all times.
Mike · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 31 May 2023
Hi Mike we are so glad you are happy in your new home. we wish you all the best.
★★★★★ 5/5
GoogleWould highly recommend using rmj Sittingbourne branch. We dealt with a gentleman named Adam who was extremely helpful, polite and professional. Made the whole process stress free from start to finish and always kept us informed.
Vincenzo · 20 September 2022 · Robinson Michael & Jackson Sittingbourne
Agent replied · 31 May 2023
Thanks Vincenzo, the review is much appreciated. We are glad you have been happy with the service received.
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