5/5
GoogleThank you Michelle for all your help and professionalism. I will definitely recommend you and your branch to my friends and family.
Agent replied · 6 June 2023
Hi Matt, Thank you for your review. Kind regards, Reece and the team
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery Impressed with there service .Anyone looking for estate agents I would highly recommend using Robinson Michael Jackson strood 👌 …
Agent replied · 6 June 2023
Hi Gary, thank you for your review. Kind regards, Reece and the team
5/5
GoogleThank you for the friendly efficient service from the whole team at RMJ Stood in the recent sale of my parents property, I can’t thank them enough for the way they handled the whole process at a difficult and emotional time for our family.
Agent replied · 6 June 2023
Hi Nick, thank you for your review, it was our pleasure to work for you and we wish you all the very best in the future. Kind regards, Reece and the team
5/5
GoogleHaving visited a number of local Estate Agents, i found it so refreshing how the team atRobinson Michael Jackson Stroud put me at ease, my concerns over the current market were eradicated with excellent client interaction, they really listened and worked hard to help me move forward looking for my next property, i look forward to them finding the right property for me, thanks
Agent replied · 6 June 2023
Hi Matthew, it was a pleasure to meet you and we look forward to helping you find your new home. Kind regards, Reece and the team
5/5
GoogleProfessional, efficient and friendly guys to deal with.
Agent replied · 6 June 2023
Good Afternoon, Thank you for your positive feedback about the Team, We wish you the best in your new home The Robinson Michael & Jackson Maidstone Team
5/5
GoogleKept me informed, good service, thank you
Agent replied · 6 June 2023
Good afternoon Jayne, Thank you for your kind words, it was a pleasure to work with you. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleBest I've ever used. Great communication,
Agent replied · 6 June 2023
Good Morning Trevor, Thank you for your review. Wishing you the best, Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleThank you so much to Caitlyn. Helpful and professional throughout.
Agent replied · 14 July 2024
Dear Anna, Thank you for your kind words! We're delighted to hear that Caitlyn provided you with helpful and professional service. We'll make sure to share your feedback with her and the team. If there's anything else we can do for you, please feel free to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleCaitlyn was super helpful and really professional. Thanks so much for your help.
Agent replied · 14 July 2024
Dear Russ, Thank you for your wonderful feedback! We're thrilled to hear that Caitlyn provided you with such helpful and professional service. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleI would highly recommend RMJ…. Danny was really informative/ helpful / knowledgeable with the local market…
Agent replied · 6 June 2023
Hi Callum, Thank you for your kind words about Danny, we're happy you have been pleased with the service. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleSam and Ennis helped me rent out my property quickly and efficiently.
Agent replied · 6 June 2023
Good morning, Thank you for you review regarding Sam and Ennis, we're delighted you have been pleased with the service. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleWill definitely recommend them to friends and family. Jody is amazing!!
Agent replied · 6 June 2023
Hi Kacy, Thank you for your review about Jody, it's been a pleasure working with you. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleCouldn’t speak highly enough of RMJ, support throughout the whole process, start to finish. Particular mentioned to Danny who was knowledgeable and made the whole process seem-less!
Agent replied · 6 June 2023
Good afternoon, Thank you for your kind words about the service provided, particularly about Danny. All the best in your new home, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleJody at Robinson Michael & Jackson were extremely professional and efficient. I would highly recommend them and their services.
Agent replied · 6 June 2023
Hi Caroline, Thank you for your review and kind words about Jody. We're pleased you're happy with the service. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleFast and reliable service I got from Robinson Michael Jackson Lettings
Agent replied · 2 October 2023
Thank you for the review! So pleased we could help you find a lovely new home. Kelly & the lettings team.
5/5
GoogleLovely welcome from the team by Izabela, explaining and accommodating my needs based on my busy schedule.
5/5
GoogleAmazing service here, helped by Learna and cannot thank her enough!
5/5
GoogleRMJ have been really helpful through the whole process, Nina has been great in pushing the process along when it seemed to stall! Thank you :)
5/5
GoogleI rented an apartment through this agency, it was a really nice and smooth experience, they were professionals and very helpful specially Kelly and Ellie they are best .
Agent replied · 2 October 2023
We hope you settle into your lovely new flat Abdullah - Kelly & the lettings team.
5/5
GoogleWould definitely recommend this company, house went on the market on thurs and we now have a buyer today 4 days later! They kept me informed at every stage, brilliant thank you Isabella.
5/5
GoogleKelly and her team were fantastic - they provided us with an excellent level of service, keeping us informed every step of the way. Would highly recommend.
Agent replied · 2 October 2023
Thank you for the lovely review Matt :) Kelly & the Lettings team.
5/5
GoogleThroughout the whole process Kelly, Libby, Ellie and Nikki & Stacey were extremely helpful and accommodating. would highly recommend for anyone looking to find a rental property.
Agent replied · 2 October 2023
Thank you for the lovely review Zak, we hope you settle into your lovely new home! :) Kelly & the lettings team.
5/5
GoogleIzabela has been amazing! since the first call she truley listened and answered every question with a smile! she even secured me an incredibly low intrest rate for my mortgage
Agent replied · 2 October 2023
Thank you for the review Fernado! Izabela will be delighted to read you feedback. Lee and the team
5/5
GoogleHad an initial conversation with Izabela! From the start of the conversation till the end, she was so warm, extremely lovely, engaging, and expressed so much enthusiasm it made me feel so comfortable about the starting this massive process. Naturally commencing the 'First Time Buyer' journey can be rather daunting, but speaking to Izabela calmed the nerves which previously stopped me from making the call. She was fantastic, couldn't be happier with how my first call went!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
