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8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI highly recommend Robinson Michael & Jackson for their outstanding service. Their expertise, responsiveness, and professionalism made the home-buying process smooth and enjoyable. Grateful for their guidance and support throughout.
Thankyou for taking the time to write a lovely review and share your positive experience. We wish you all the best in your new home - The RMJ Gravesend Team
5/5
GoogleRobinson, Michael and Jackson sold our late fatherβs house following his passing. They were sensitive to the situation and professional throughout the whole sales process. We were kept informed very well at all stages of the sale and I would happily recommend them to friends and family.
Thankyou for the lovely review and for trusting us with the sale of your father's property; we were pleased to find you lovely buyers who plan on making the house their forever home. Lily and The RMJ Gravesend Team.
5/5
GoogleThe Gravesend office were fantastic with our purchase from our viewing all the way until the end! They called and kept us updated throughout the entire process of purchasing and were really helpful in answering any questions we had and also any requests we had for the people we were buying from. Jo in particular was really friendly and helpful :)
Thank you so much for your review, We hope you love your new home. RMJ Team,
5/5
GoogleJody was outstanding. Her communication was exceptional. Thank you to all involved at RMJ
Dear Carley, Thank you so much for your wonderful feedback! We're thrilled to hear that Jody provided outstanding service with exceptional communication. We'll be sure to pass along your appreciation to her and the rest of the team at RMJ. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleGot speaking to Tilly, she was so insightful On the best steps I can be taking to make sure Iβm fully prepared for the next stages ! Spoke to people before but none have been as helpful and understanding as Tilly was ! Definitely a credit to the company
Dear Leah, Thank you so much for your fantastic review! We're thrilled to hear that Tilly provided you with insightful advice and exceptional support. She is indeed a valuable asset to our team, and we'll make sure to pass along your kind words to her. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and your choice to work with us! Best regards, Robinson Michael & Jackson.
5/5
GoogleTilly was super friendly, polite and helpful. With her prompt replies, she assisted us in every way possible, and made the whole process so smooth. I would recommend Tilly to all friends and family members.
Dear Alicia, Thank you so much for your wonderful review! We're thrilled to hear that Tilly provided you with friendly, polite, and helpful service. She always strives to make the process as smooth as possible and your recommendation means a lot to us. We'll be sure to pass along your kind words to Tilly. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson,
5/5
GoogleHappy to have chosen Robinson Michael and Jackson as our estate agent. Excellent communication. Friendly, helpful and efficient staffs. Especially had a great experience dealing with Jody. Highly recommended. π β¦
Dear G Limbu, Thank you so much for your wonderful review! We're delighted that you had an excellent experience with Robinson Michael and Jackson. Providing friendly, helpful, and efficient service is what we strive for, and we're thrilled that Jody made a positive impression. We appreciate your recommendation and are here to assist you with anything you need. Thanks again for choosing us as your estate agent! Best regards, Robinson Michael & Jackson.
5/5
GoogleI would like to say a BIG thank you to Ennis, Jody and Danny, for helping us throughout the selling process. Must say they had a really hard time to find a new owner for our property in this difficult, crisis times, but they managed it very well. Thanks also to TJ for being helpful manager of that fantastic team. All the best to you!
Dear Andrzej, Thank you so much for your generous words and for choosing Robinson Michael and Jackson! We're thrilled that Ennis, Jody, Danny, and TJ provided exceptional support throughout your selling process. Finding a new owner during challenging times can indeed be tough, and we're glad our team could navigate it successfully. We appreciate your kind wishes and are here for you should you need anything in the future. All the best to you! Best regards, Robinson Michael & Jackson.
5/5
GoogleI would like to say a big thank you to Tyler Monteith, Joe Bassom and the team for what was a really difficult time with a particular tenant. Joe and Tyler communicated with us all the way and led us through the process needed in a fuss free professional manner. I highly recommend Robinson Michael Jackson for your rentals, what a great team. Thanks again everyone!!!PositiveProfessionalism
Thank you Bobbie, we look forward to working with you all in the future - Kelly & Lettings team.
5/5
GoogleGreat work and support from the team, in particular Ellie, Libby and Simon. Thank you for setting up the tenancy on my behalf!
Thank you so much for your kind review Vish! - It has been great working with you. Wishing you all the best! - The Lettings Team :)
5/5
GoogleI have dealt with RMJ for the past few months they have been nothing but efficient and professional. They have made my moving journey simple and enjoyable, shout out to Callum who has assisted every query with patients and understanding. Nothing but good things to say about RMJ Strood.
Hi Ashleigh, thank you for your review. It's so pleasing to hear you had such a good moving experience. Kind regards Team RMJ Strood
5/5
TrustpilotRMJ sold our flat before it even wentβ¦
RMJ sold our flat before it even went to market the whole process was simple and we were kept in contact with throughout
5/5
TrustpilotEltham Branch - Excellent Experience
Nobody likes estate agents, but some are better than others, and RJ was definitely one of those rare few. I had a 'difficult' property to sell and they managed to do this effectively and efficiently. Communications were particularly good and all members of the team knew exactly what they were doing and did it well. I would happily recommend them to anybody selling a property.
5/5
GoogleI went to many real estate agents, but none of them were as good as these real estate agents. Thank you very much to all of them for their relevant and helpful.
Thank you for the lovely review Pinar! We hope you both settle into your lovely new flat! Kelly & the Lettings Team.
5/5
GoogleI am incredibly grateful to Learna at RMJ for finding my dream property! Highly recommended these agents!
Dear Brooklyn Thank you so much for your kind words! We're thrilled to have played a part in helping you find your dream property. Learna and the entire RMJ team are dedicated to providing exceptional service, and we're delighted that our efforts have met your expectations. Your recommendation means a lot to us. If you ever need further assistance or have more dreams to fulfill in the future, we're here for you. Thanks again for choosing RMJ! Best regards, Lee and the team
5/5
GoogleRating only, no written review.
Dear Rahila. Thank you for our 5 star rating.
5/5
GoogleI had to sell my mother's property in Gravesend after she passed away and Robinson Michael & Jackson were very efficient and sympathetic. They handled all the viewings, as I don't live in the area, and kept me informed at all times. Special thanks to Jo Rossiter for her patience, good humour and many phone calls keeping me up to date when we had a few problems with the sale.
Dear Sandra. Thank you very much for taking the time to write a review and mention Jo especially. We really appreciate it. Thank you
5/5
GoogleMy experience with this agent was amazing. Very professionals and quick! They promised to rent the place within 2 weeks and it was gone in 2 days. I was very wowed and please with their service. A special thanks to Ellie Eccleston for her hard work, she was very pleasant to work with and Ella Smith who was also great.
Thank you so much for your kind review Ola! We really appreciate it! - It's been amazing working with you so far & we very much look forward to moving your tenants in! :) - The Lettings Team
5/5
GoogleA massive thank you to Tilly, very helpful at giving advice and a very lovely girl! Top customer service. Thanks again Tilly!
Dear Molly, Thank you so much for your wonderful feedback! We're delighted to hear that Tilly provided you with helpful advice and top-notch customer service. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleWhen we decided to put our house on the market back in March of this year, we knew that it may well turn out to be a very stressful ordeal. Fortunately we chose the right Estate Agents that guided us through the exercise from beginning to end. The staff at Robinson Michael and Jackson could not have been more efficient. We would like to send a big thank you to TJ and Jodie who looked after our file and constantly kept us informed and updated. Bravo guys and thank you again.
Dear Catering Online, Thank you so much for your glowing review! We're thrilled to hear that our team at Robinson Michael and Jackson made your house-selling experience stress-free and efficient. TJ and Jodie are indeed dedicated to providing excellent service, and we'll be sure to pass along your kind words to them. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on the sale of your house, and thank you once again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleAmazing! Ennis, Sam and Libby helped us throughout the whole process and went above and beyond for us to find our dream home. We couldnβt be more grateful for everything they did. Would 100% recommend to anyone!
Dear Sophie, Thank you so much for your amazing review! We're thrilled to hear that Ennis, Sam, and Libby provided such exceptional service and helped you find your dream home. Going above and beyond for our clients is what we strive for, and we'll be sure to commend them for their efforts. If there's anything else we can assist you with, please don't hesitate to reach out. Your recommendation means a lot to us! Best regards, Robinson Michael & Jackson.
5/5
GoogleThe team were really helpful with helping me understand how the process works. For a first time buyer you can imagine how stressful the first time can be, however. TJ was amazing with his communication and always kept me in the loop / up to date with any changes in the move. I would highly recommend reaching out to TJ and will definitely go back to him, If i were to move again! 5 star service!
Good morning Rhys, Thank you for your review and kind words about Tj. We wish you the best in your new home! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleVery good customer service. Professional. Ellie is very attentive and helpful
Thank you for the lovely review and feedback. Kelly & The Lettings team.
5/5
GoogleAdam was great and helped me through the whole process. Highly recommend, thank you!
Thank you so much for your kind words! We're thrilled to hear that Adam provided you with great assistance throughout the entire process. Your recommendation is truly appreciated, and we're glad we could be of service. If you ever have more questions or if there's anything else we can help you with in the future, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Lee and the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
