5/5
It has been easy to deal with yourselves with a special shout out to Jack and to Jo who have been very helpful with the whole process

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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
It has been easy to deal with yourselves with a special shout out to Jack and to Jo who have been very helpful with the whole process
5/5
We are very happy with the fantastic and speedy service that we received from the team at Robinson Michael & Jackson at Strood. Special praise goes to Nancy for ensuring that we got the price we wanted and to Tia for all her help and support from the outset. She ensured that our house was treated with the utmost respect. Customer service was outstanding proving we were right to go with Robinsons.
Hi Lucy, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team at Robinson Michael & Jackson in Strood. Nancy and Tia will be delighted to know that their efforts made such a positive impact. We pride ourselves on providing outstanding customer service, and it's rewarding to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing Robinson Michael & Jackson!
5/5
Dear RMJ Estate Agents Team, I am writing to express my heartfelt gratitude for the exceptional service and professionalism I experienced during my time working with your team, particularly Tammy at the Gravesend office. The level of attentiveness and care provided by the RMJ team truly exceeded my expectations. From the initial consultation to the final stages of the process, I felt supported and valued as a client. I greatly appreciated the consistent communication and updates throughout the entire process. It was reassuring to be kept informed every step of the way, which demonstrated a high level of dedication and commitment to customer satisfaction. I must commend Tammy for her outstanding professionalism and expertise. Her attention to detail, knowledge of the market, and dedication to ensuring a smooth experience were truly commendable. I would like to extend my sincere thanks to the entire RMJ team!
Dear Rachel. Many thanks for your review and also kind comments in regard to Tammy We really appreciate your feedback.
5/5
Rating only, no written review.
Thank you Joseph for your review! RMJ Gravesend
5/5
I have had a great experience of…
I have had a great experience of purchasing a property through Robinson Michael and Jackson. I would always recommend their services, regardless of whether you are buying or selling, the whole process was nowhere near as stressful as I had initially imagined which is a credit to the staff at the branch - including Tammy who has been fantastic!
5/5
The best estate agents I’ve ever dealt with. The whole process was made extremely easy and all staff were really helpful especially Ellie with my countless calls checking everything but nothing was too much trouble. On the day we collected the keys Kelly was lovely and again made the process super easy! Will certainly be using in the future thank you everyone!
Thank you so much for your wonderful review! I'm delighted to hear that you had such a positive experience with us. It was a pleasure to assist you, and I'm glad Ellie and the rest of the team could make the process easy and stress-free for you. Your kind words truly mean a lot to us. We look forward to helping you again in the future. Thanks again - Kelly & The Lettings Team.
5/5
Spoken to Jess today. She was so helpful. helped with arranging viewings and trying to find me a property !!!
Thank you so much for the lovely review! Ryan & The Sale Team
5/5
If myself and my husband could give more stars we would. Cannot recommend Robinson Michael and Jackson enough. Communication was always great they went above and beyond for us. Would highly recommend to all our friends and family, finally a trusted friendly estate agents! Best in Rainham! Thank you guys, Emily & Alan
Hi Emily and Alan! 🌟 Thank you so much for your amazing review! We're overjoyed to hear that you had such a positive experience with our team. Your kind words about our communication and service mean the world to us. We're honored to be considered the best in Rainham and appreciate your recommendation to friends and family. If you ever need anything in the future, we're always here for you.
5/5
Rating only, no written review.
5/5
Tia was very helpful on the phone when asking questions about properties I was interested in and helped to arrange viewings. Thank you
Hi Kiran, thank you for your review. Best of luck with your viewings and should you require any further assistance in the future. Please don't hesitate to get in contact with us. Kind regards, Team RMJ Strood
4/5
Rating only, no written review.
Hi Sylvia! 🌟 Thank you for your review! We're delighted to see your positive feedback. If there's anything specific you enjoyed or if you have any suggestions, we'd love to hear more. We're here to help with any future needs you may have.
5/5
I am very pleased with the service I received excellent
Thank you Rebecca for your lovely review, the team at RMJ in Rainham are glad we offered you the service you was expecting, We look forward to working with you through to the completion of your home. Many Thanks Ryan And the RMJ Team
5/5
Great Service from the whole team, from start to finish. Would highly recommend.
Hi Emma! 🌟 Thank you so much for your kind words! We're thrilled to hear that you received great service from our team from start to finish. Your recommendation means a lot to us. If you ever need any further assistance, we're always here to help.
5/5
We just want to say a huge thank you to every member of the team from Robinson Michael & Jackson Gravesend branch,for helping us through the whole process of buying our first property. From the first viewing we were impressed with their dedication and professionalism, once our offer has been accepted they have been incredibly supportive. They’ve been continuously in touch with both solicitors , and us making sure everything is going smoothly and without any delays in getting the keys to our home! Thank you Tammy, Jo, Andy and the rest of the team, keep going with the good work! Raluca &Bogdan Damas
Thank you so much for your kind words, Raluca and Bogdan! We’re thrilled to hear that our team at Robinson Michael & Jackson Gravesend was able to support you every step of the way in buying your first home. It’s wonderful to know that from your first viewing to receiving the keys, our dedication and professionalism made a positive impact on your experience. Tammy, Jo, Andy, and the rest of the team are truly grateful for your recognition, and we’re so happy to have been part of this exciting journey for you both. Your satisfaction means the world to us, and we’ll continue striving to deliver the best service possible. Thank you again for your trust, and we wish you all the best in your new home! Lily and The Gravesend Team
5/5
Jo kept us up to date throughout the process and was very kind. Loved our little gift box!
Thankyou so much for taking the time to share your positive feedback and kind words towards Jo. We are so grateful that we were able to assist you throughout the process of buying your new home and wish you every happiness there. Should you need us in the future then please do not hesitate to reach out. Lily and The Gravesend Team
5/5
Tammy was the best in helping us buying our proprety. From the first steps she give us the best advice regarding all the difficulties and her perseverence in obtaining the best results for us was second to none. We thank you from our hearts for your passion in your field and we don t hesitate to recomands you to anyone intrested in buying or letting a home.
Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with Tammy. Her dedication, expert advice, and perseverance in navigating challenges are truly remarkable, and we’re delighted she was able to help you achieve the best results. Your kind words about her passion and commitment mean the world to us, and we’re so grateful for your recommendation. Thank you for trusting us with such an important milestone, and we hope you enjoy your new home for many years to come. If there’s ever anything else we can assist with, please don’t hesitate to reach out. Lily and The Gravesend Team
5/5
Can't thank the team enough, they were really polite and friendly and helped us getting our dream home. They ensured the process of buying the house went as smooth as possible and answered all questions I had. I can't recommend them enough :)
Thank you so much for your kind words! We’re overjoyed to have been part of your journey to securing your dream home. It’s wonderful to hear that our team’s politeness, friendliness, and dedication made the process as smooth as possible for you. Your recommendation means the world to us, and we’re so glad we could assist in making this milestone a reality. If you ever need anything in the future, we’re just a call away. Wishing you all the best in your new home! Lily and The Gravesend Team
5/5
I had the pleasure of meeting Lily for a valuation of my parent’s property this week. Lily was very pleasant and talked me through every step of the sale process in detail. Knowing that this is a sensitive time for me, Lily showed compassion which was greatly appreciated.
Thank you for sharing your experience with Lily. We’re so pleased to hear that she provided you with a clear and detailed understanding of the sale process while showing the compassion and care you needed during this sensitive time. It’s incredibly important to us that every client feels supported and understood, and we’re glad Lily was able to make a positive impression. If there’s anything else we can assist you with as you move forward, please don’t hesitate to reach out. Thank you for choosing us to guide you through this journey.
5/5
Very happy with the service provided. Kept us informed at all times and found a buyer pretty quickly
Hi Parm, thank you for your review and for selecting us to represent you as your agent. Kind regards, Team RMJ Strood
5/5
Nancey was great and helped massively with giving us a breakdown on her local area assessment. As a developer this held with our due diligence
Hi Dami, thank you for your review. We look forward to doing business together in the future. Kind regards, Team RMJ Strood
5/5
Harry is a great sales negotiator. Harry demonstrated exceptional professionalism expertise and dedication.
Thank you for your 5* review Rocky
4/5
Great estate agent. I chose them out of three different agents as I felt most at ease with them. Their marketing was good and I got viewings very quickly including an offer in the first week. From sale to completion they have been very good to deal with and always easy to get in touch with if I had questions. I would recommend them.
Thank you so much for sharing your positive experience with us! We’re delighted to hear that you felt at ease choosing Robinson Michael & Jackson and that our marketing efforts helped generate quick viewings and an offer within the first week. It’s wonderful to know that you found us approachable and easy to contact throughout the process. Your recommendation means a lot to us, and we’re thrilled to have been able to assist you from sale to completion. If there’s ever anything we can help with in the future, please don’t hesitate to reach out. Thank you for trusting us with your property journey!
1/5
Started out ok then I quickly reached the conclusion that this agency is just like others around the area sadly.
Hi Ada, Thank you for taking the time to share your feedback. We are sorry to hear that your experience as a tenant with our agency did not meet your expectations. I have attempted to reach out to you directly to discuss and address the concerns you have raised but was unable to get through. Your satisfaction is very important to us, and we would greatly appreciate the opportunity to understand more about your experience and how we can improve. Please feel free to contact us at your earliest convenience. We are committed to making this right and ensuring that our services meet the high standards we strive for. Thank you for your understanding and patience. Kelly & The Lettings Team
5/5
Amazing service provided all through my search. Will highly recommend
Thank you so much for the lovely review! Kelly & The Lettings Team.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.