Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHighly recommend. Jody has been efficient, polite, and helpful throughout the process, and helped to make things run a smoothly as possible
Dear Siobhan, Thank you for your recommendation! We're thrilled to hear that Jody provided … More
5/5
GoogleVery Helpful and Friendly staff
Dear Ashley, Thank you for your wonderful review! We are delighted to hear that you had a … More
5/5
GoogleEllie and the team was very helpful would recommend to all friends and family
Hi Harry, Thank you for taking time to leave us a review and recommending us! If you need … More
5/5
GoogleNatalie Coomber, is very polite and professional in interacting with clients.
Dear Olalekan, Thank you for your kind words and taking time to leave a 5 star review! … More
5/5
GoogleTilly was very polite, well informed about the property and represented her company very well!
Good afternoon, Thank you for your kind words! We're glad Tilly made a great impression. If you … More
5/5
GoogleJody, our progressor, was very helpful, polite and went the extra mile to help us with progression when there were difficulties with our buyers
Dear Stephen, Thank you so much for your kind words! We're thrilled to hear that Jody was able … More
5/5
GoogleThis review is for Jody and how she always updated us and got involved every time we needed . Even though we never meet her since our agent been Tilly , Jody been amazing and very helpful 🤞 we will complete soon …
Dear Clarisa, Thank you for sharing your experience! We're so glad Jody was able to support … More
5/5
GoogleExtremely professional, competent, friendly and approachable at all times. Nothing has been too much trouble for this hardworking team!
Hello Vanessa, Thank you for leaving such a kind review! It has been a pleasure working with … More
5/5
GoogleGreat experience with Ellie so far! Viewed in Saturday, offer accepted by Tuesday morning! Excited for the next steps!
Dear Nydia, Thank you for sharing your experience! We're delighted to hear that Ellie made … More
5/5
GoogleJody was ever so helpful. She went above and beyond to help the sale move forward. Lovely to speak to and always happy to help!
Dear Emma, Thank you for your kind words! We're thrilled to hear that Jody went above and … More
5/5
GoogleRating only, no written review.
Dear Sobia, Thank you for taking time to leave us a 5 star review! … More
5/5
GoogleRating only, no written review.
Dear Martin, Thank you for taking time to leave us a 5 star review! … More
5/5
GoogleJody was phenomenal from start to finish. Her communication was always quick and she really helped progress our purchase as efficiently as was possible.
Dear Owen, Thank you for your kind words! We're glad Tilly has made your home buying … More
5/5
GoogleLacey has been a huge help,I thank her and the team muchly thanks again guys
You’re very welcome Natalie. Thanks for the review
4/5
GoogleWe had a lot of viewings generated, and were regularly updated. We achieved the sale relatively quickly but although we had paperwork issues …
Thank you for taking the time to leave us a review Neil. Took a bit longer than expected to get through the legal work on this one. Glad we were able to pull together to get it over the line. Wish you all the best
5/5
GoogleLacey, was lovely and helpful in assisting me with my enquiries 😊 …
Appreciate the review Terry. Many thanks
5/5
GoogleGreat service , great communication, fast sale of my house .
Thanks for the review Lisa. Wish you all the best for the future!
5/5
GoogleFabulous service by lacey warrell the staff are friendly and very helpful highly recommend to anyone x
Thank you for the kind words Jane
5/5
GoogleI highly recommend this company, Lacey Warrell is very professional and friendly, she has been very helpful throughout this process and has had great communication.
Thanks Karen. Glad Lacey was of assistance.
5/5
GoogleHad an amazing experience with this company! Lacey helped me through every step and provided excellent customer service, highly recommend👍 …
Thank you for taking the time to leave us a review Samantha.
5/5
GoogleHad a viewing today with Lacey, she was professional and honest, will be recommending Robinson Michael & Jackson to anyone looking for an estate agent.
Thank you for the kind words Louise.
5/5
GoogleLacey has been very easy to deal with and very helpful. Thank you to her and the team for making everything simple and easy for us.
Thanks for taking the time to leave us a review Kelly
5/5
GoogleThe whole team here in Sittingbourne have gone above and beyond to help make my move happen - I don't know if it would have without them! Their clear communication and contact on a regular basis helped keep our mind at rest or helped answer …
Thanks Sarah, glad we are able to be of assistance and get you moved!
5/5
GoogleVery happy with the help Harry gave, Thank you.
Thanks Mark, appreciate the feedback
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
